# Heroes of the Dark: Squad RPG — user reviews > 137 indexed App Store user reviews of Heroes of the Dark by Gameloft, rated 4.60/5 from 3,072 ratings. - Source: https://appshunter.io/ios/app/heroes-of-the-dark-squad-rpg/id1469185303/reviews - App overview in markdown: https://appshunter.io/ios/app/heroes-of-the-dark-squad-rpg/id1469185303.md - Rating breakdown: 5★ 2,437 · 4★ 365 · 3★ 127 · 2★ 38 · 1★ 105 ## What do users think of Heroes of the Dark? Overall sentiment: mixed **Pros** - 🚀 Smooth gameplay - 👍 Engaging story and characters - 💎 Impressive graphics and visuals - 🎨 Unique vampire/gothic theme **Cons** - 🐛 Frequent crashes and bugs - 💰 Overly aggressive monetization - 🕰️ Slow progression without spending - 🗣️ Toxic and unbalanced player community - 🧭 Lack of server/guild coordination options **Commonly reported bugs** - Inability to complete tutorial tasks - Disappearing/lost purchased items - Inconsistent hero power scaling - Unreliable save/load functionality **Most requested features** - Add search function for map coordinates - Improve guild communication tools - Implement more F2P-friendly progression - Introduce quality-of-life improvements ## Newest reviews (17 of 137) ### 3/5 — Catacombs *2026-08-19, version 3.4.0* I can’t beat a catacomb. The first step in and my best squad dies. So I can’t progress. You need to either make the catacombs easier or remove them from the quests. This game is totally unfair in this state. Fix this please. ### 3/5 — Game Bugs needs to be fixed *2026-04-19, version 3.4.0* New players can’t recruit 3 of the heroes. Shop is broken and needs to be fixed. Seasonal events to happen and don’t happen ### 3/5 — No more shop *2026-02-05, version 3.4.0* Guess the devs don’t want peoples money anymore. Shop has been broken for days now. Maybe they are shutting down the game. ### 4/5 — New monsters *2025-09-16, version 3.2.0* Just a suggestion but you should add Frankenstein and his wife plus other monsters ### 3/5 — Fun game *2025-05-29, version 3.0.0* I've been playing this game for a while now and it's been fun. The issue starts when you start reaching past 25 lvl masion. More when you reach 28 lvl because there's isn't many level 7 & 8 mines and it also lacks 30 lvl camps. There's too many players at those high levels competing for those few amount of mines & camps. Sure you can also pay your ways to the top but it's not fun that way. So, if they can just add more higher lvl camps & mines and expand the Heart of Tenebris land it would a greater game! ### 2/5 — Purchased items and recent game update *2025-03-30, version 3.0.0* Purchased items arrived after contacting support. Thank you. The most recent update around 3/27/25 really messed up chat. It’s almost impossible to communicate as so many letters and words are censored. Example, you can’t say the word “event.” Most of the game is ABOUT EVENTS! You can’t say the game makers business name. Here’s how this word looks in chat “re****orced.” You can’t even say “lol!” And word with a “pd” together like “update” is censored. So many stupid words and letters within words make chat almost impossible. It’s going to drive players away. Chat is imperative to the game. Please fix this. ### 1/5 — F2P not Friendly *2025-03-23, version 2.9.0* Not very friendly at all for free to play players or enjoy the game. Just started the game and there is hardly any progression and hard wall blocks. Limited characters on rolls. You need 10 characters for FIRST unlock, then capped at lv20-40-60 ect by stars. Limited rolls and gems to aquire! Unlike other games that are Idle you can get tons of gems and resources just to play and able to get REWARDED. There is no reward but pay, pay and pay. The only cool aspect of the game are the Monster characters. The game needs to be reworked a lot of aspects of the game are outdated AND the UI is cluttered. ### 2/5 — Scam pay to play *2025-02-21, version 2.9.0* They’re pretty much dropped all updates. They left players stranded with no updates and no game movement for a long time. Apple should not have approved this game without a commitment from the developers in pay to play game genres. ### 3/5 — Still waiting for my purchased items… *2025-02-14* I read through the help section to find out how to report that I paid for and was charged for a purchase that never showed up because in the middle of professing the payment the game lost connection. Apparently, this happens often enough that this issue is one of the TOP suggestions of what you need to report under “Billing.” I followed the steps. Provided all information WITH 4 screenshots, and several days later got an auto generated email saying I needed to upload screenshots of being charged. Ooookay….I’ll add them again. I replied with the same screenshots verifying the purchase…it’s been a week later after I sent the verification a second time, and it’s still crickets. Other purchases have gone through fine. Connection loss can happen. So I wasn’t mad. But now I’m getting angry coming up on 2 weeks with my purchase still not being awarded to my account. And they note not to report the same billing error more than once because that will delay processing. But something ‘bout to happen. Otherwise, I love the game! There’s so many different things to keep you busy, and graphics are stellar! ### 4/5 — UI Stretched *2025-02-04, version 2.9.0* UI could use some work and add a setting to pull or push the UI in or out because I can’t see or access certain options or stats because it’s blocked by “device not big enough” please fix this. Other than that I’m liking the game. ### 1/5 — Ugh *2025-01-19, version 2.9.0* P2P ### 1/5 — Бред полный скачал второй раз спустя год *2024-12-19, version 2.8.0* Невозможно пройти обучение просто из-за того что нет куда прожать и пропустить нельзя. Зачем делать игру в которую нельзя поиграть даже минуту ### 1/5 — Game is great, but no dev activity *2024-11-18, version 2.8.0* The server I have my account on is full of blatant cheaters that have been repeatedly reported to the dev team for months and absolutely no response has been given aside from scripted automated responses to the support ticket. So now I’m leaving a review strongly encouraging anyone who wants to play a game with a dev team that actually cares about their players to find a different game. I will gladly update this review if anything is done to resolve this issue, until then I have nothing positive to say ### 1/5 — HOT *2024-10-13, version 2.8.0* Mike doesn’t work and he can’t get a hold of a lie person to explain to them and when you do it doesn’t get fixed. I do not recommend playing this game to anybody unless the developers start fixing the problems not enough moon does but tons of gold. ### 1/5 — Stole my money and account don’t play *2024-07-14, version 2.7.0* I started playing the game and was enjoying it of decided to spend money on game my guess is about 500$. Then I wake up one morning to log in game and my account was gone some how gameloft was able to remove my game from the Game Center and lost everything. They are thieves. I talk to customer and no action after 4 days. ### 4/5 — Fun game *2024-06-30, version 2.7.0* Developers need to keep up with this game. Seems like they stopped working on it, no bug fixes, no updates and no new content. It would be a shame if they let this game go to waste! ### 1/5 — No support *2024-06-26, version 2.7.0* Was great game played for years. Now there’s no support dev have gone dark and glitches in regular events almost daily find another game! ## Most critical reviews (10 lowest-rated) ### 1/5 — It’s done *2026-06-30, version 3.4.0* Don’t bother playing. This is a dead game. ### 1/5 — This *2026-05-15, version 3.4.0* Dev loves to make “games” that r p2p. There’s absolutely nothing to do. How fun ### 1/5 — They stole my money *2025-11-18, version 3.3.0* I did buy some upgrades packs but when i encountered problem with my transactions not being recorded and contacted customer support - NO RESPONSE. They took money and DID NOT provide me with items I bought! It border lines a SCAM!!!! ### 1/5 — MONEY GRAB *2025-09-17, version 3.2.0* Let’s talk about how your blasted with a $100 purchase for garbage EVERY time you log in. DO BETTER GAMELOFT ### 1/5 — Unbalanced Games and No Customer Support!! *2025-08-30* Design of characters and gameplay is quite good but it has quite unbalanced PvE gameplay that prevents you from progressing without spending money. Toxic attacks and frequent harassment in PvP where all your progress is negated by higher level players. Once they find you they will continue to harass you and attack you relentlessly. I did buy some upgrades packs but when i encountered problem with my transactions not being recorded and contacted customer support - NO RESPONSE. They took money and DID NOT provide me with items I bought! It border lines a SCAM!!!! ### 1/5 — HOT *2025-08-13, version 3.1.0* If you have a problem in the game, you report it, but the people don’t fix the problem. In fact if anything they make the problem worse it’s almost like third person and you to happen to pay to play the game. I’m losing gems, catacomb, keys, and power and nobody’s doing anything about it. ### 1/5 — One of Most Toxic and Unbalanced Games!! *2025-07-19, version 3.1.0* Unbalanced PvE gameplay that prevents you from progressing without spending money. Toxic attacks and constant harassment in PvP where all your progress is negated by higher level players. Once they find you they will continue to harass you and attack you relentlessly. Admins do not help and do NOT ensure fun experience. It is beyond pay to win. It is pay to slow flood of harassment. ### 1/5 — Dead Game *2025-06-27, version 3.1.0* The devs stopped doing anything and left us hanging. People have lost access to their accounts and can not get a resolution. ### 1/5 — Stopped *2025-04-06, version 3.0.0* This company stopped any real development. They introduced new characters but you can’t access tokens to level them. You can’t even purchase them! This company is a robbery. Apple should ban this company from allowing this company to function on this platform. Apple should remove this application. They left us ‘high and dry’. Don’t support any game by game loft that has any pay to play options. Apple should ban these games. ### 1/5 — 2 thumbs down *2025-04-02, version 3.0.0* Let’s start with how these developers don’ do or know how to resolve any issues regarding this issue. For the past 2 years I invested in this so called game to build my characters but can’t sine I tried to get another platform. I get banned and place on hold for 4 weeks (1 month) without weekends. No communication, no emails ( even tho they ask for it) , no updates just so call apologies, no rewards leaving you all alone. I was a gm( guild master than intitate?, , I asked why they said only for security reasons your banned for this, and place with a new id . They kept stalling and never resolved this issue , as a paying customer no satisfaction, no explanation,no reimbursement of any kind so basically. DONT DOWNLOAD THIS GAME, put your money somewhere else, yours truly REAPER! Also I couldn’t put no stars to submit this so one lousy thing ## Most praised reviews (10 highest-rated) ### 5/5 — Solid Hero Trainer. *2025-11-14, version 3.3.0* I don’t personally favor the Halloween theme, but it does seem to have its own lore and identity. The Fallout Shelter hub design works well for this game, maybe from only having the Heroes populate it. There are good graphics and audio designs, and both resources and combat play well. The important thing for me, is that, it just plays ‘Conventionally’, where I don’t have to worry about combat gameplay gimmicks like “Tower Defense”, or “Bejeweled Combat”, etc.; It more or less plays like a tried-and-true Hero Trainer. ### 5/5 — I cann't believe you're all giving up *2025-09-01, version 3.2.0* You can give up, but please merge all the old areas. To merge the 47th district of the world,There are no more people. Is it really good for you to do this?How many people's time has been wasted.Finally, I hope you can be good people for the last time. ### 5/5 — I love this game *2024-10-11, version 2.8.0* This is a game that can be good or bad, it really depends on what you are looking for.. no war game is going to be without the bully element and again this is a war game… I find this a better war game than most as you don’t lose everything if you are attacked by a bigger player. Your heroes will take damage and will go to the infirmary to be healed, all you need is the moon dust to heal them and usually everyone has that. There are events every day for solo players to win things and also for the guild as a collective. I have played this game for about 3 years and even when I get to wanting to play something else, I can not help but keep coming back to this one.. ### 5/5 — This game is great! *2023-07-03, version 2.5.0* Audio, sfx sound, and music are irreplaceable. Players comment all the time about the peaceful and calming nature sounds in the sfx audio. Consider adding an auto run simulate encounter feature to catacombs. Consider the ability to draw a line with finger to each node and simulate the entire catacomb or simply simulated each squad based battle one at a time. Time saver!! ### 5/5 — Awesome *2023-04-05, version 2.4.0* This game is fantastic. It is well balanced. The graphics are awesome. It’s fair. You can progress nicely without putting real money into it. The music is fantastic. I will give it a 5 star rating when they fix the glitchy chat on Apple IPad. It’s very frustrating. When they have a feature where guild leader and officers can email all players at the same time, when they add a save feature to save coordinates and when they have a search button to search coordinates instead of looking all over in the map. It is very tedious, time consuming and annoying. I love this game! Good job guys! ### 5/5 — Excellent Game. *2023-01-19, version 2.2.0* Come join one of many realms enjoy unlocking as you play to gain 43 heroes with great rewards and gameplay and graphics fight with your guild to gain power this is a platform and rpg game. GHOST at realm 21 (ASY) guild. ### 5/5 — Strategic and addictive *2022-12-19, version 2.1.0* This game is fun and time consuming. There is so much to do that is is not a boring game. I have been playing for over a year now. There is still way more to do.. ### 5/5 — Badussy!!!! *2022-11-20, version 2.0.3* This games smells of badussy🔥😼😏😎🥳😪🤐💀😼🤘🏻🤘🏻👀👩🏼‍🦽👨🏼‍🦽 ### 5/5 — Lluke777 *2022-11-11, version 2.0.3* This game is a little tricky to figure out but once you get a hang of it love it great work my friends !! Cheers ;) ### 5/5 — Friends *2022-09-03, version 1.9.2* Best thing about this game is joining a guild and becoming part of a family --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*