# HeroLectro — user reviews > 38 indexed App Store user reviews of HeroLectro by Hero Cycles Limited. - Source: https://appshunter.io/ios/app/herolectro/id1546275334/reviews - App overview in markdown: https://appshunter.io/ios/app/herolectro/id1546275334.md ## Newest reviews (16 of 38) ### 1/5 — Bugs *2024-09-25, version 2.7* Pathetic ! Invalid Token error . No update … ### 1/5 — Invalid token *2024-09-17, version 2.7* What ever phone number i gave it showing invalid token ### 1/5 — I can’t able to open the app it’s shows invalid *2024-07-08, version 2.7* App not opening And it’s Shows invalid token ### 1/5 — Worst *2024-06-13, version 2.7* Whenever I try to login it shows invalid token ### 1/5 — No working with iPhone *2024-05-28, version 2.7* Not working with iPhone ### 1/5 — Iam not get to login *2024-05-15, version 2.7* When try loving in to app after giving number It showing error invalid token ### 1/5 — What an idiotic app *2024-05-11, version 2.7* Nothing works The app throws quota exceeded error always ### 1/5 — App is not working *2024-05-07, version 2.7* Whenever i try to login it says JSON COULD NOT BE SERIALIZED because of error the daya couldn’t be read because it isn’t in the coreect format ### 1/5 — Very poor app…this app is not logged…company service is also poor *2024-04-23, version 2.7* Poor ### 1/5 — Not compatible with IOS *2024-04-05, version 2.7* Wont even let me login. Worst app ever. Not compatible with ios ecosystem. ### 1/5 — Never connect *2024-04-02, version 2.7* Whenever i try connecting quota exceeded error showing ### 1/5 — The app is showing quota exceeded *2024-03-31, version 2.7* Whenever I try to login with my phone number , it shows a error message as QUOTA EXEEDED . What I am supposed to do now ? ### 1/5 — Useless with bugs of not connecting with cycle or Strava *2023-04-05, version 2.7* This app seriously needs lot of improvements and seamless UI. At the moment it’s of no use as it can’t connect my lectro cycle as well as Strava. ### 1/5 — Invalid Token *2023-03-18, version 2.7* Please kindly update this app for IPhone Users too ### 1/5 — This app is useless *2022-10-15, version 2.7* 1.It’s not storing any ride data. 2.while trying to connect strava, it’s redirecting to setting page and not working. Please make this app stable app. Or shutdown this app. Why are you making people fool ### 1/5 — Poor Experience with App *2022-08-29, version 2.7* Really disappointed by the app. Failed to capture my first ride. Bike gets paired but later on not visible in the my bike section. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2025-07-04, version 2.7* Not able to login wrost app ### 1/5 — It only shows invalid token *2025-04-03, version 2.7* I have been trying since a few days I bought my cycle a year back and just found out about the app but it is not Letting me in I even made a hero lectro account on google but it still shows invalid token please fix this problem I ### 1/5 — Unable to login kindly fix the issue *2025-02-20, version 2.7* Unable to login kindly fix the issue Issue isInvalid token ### 1/5 — Connection issues *2025-02-01, version 2.7* The Hero Electro app is a complete disappointment. The biggest issue is connectivity—no matter what you do, the app simply does not work. As soon as you try to log in by entering your mobile number, it throws an “invalid token” error, making it impossible to access any features. Without the ability to log in, the app is essentially useless. There are no clear troubleshooting steps, and the developers seem to have done nothing to fix this issue. For an app that is supposed to enhance the experience of using Hero Electro bikes, this is a massive letdown. Until these major bugs are addressed, this app is not worth downloading. ### 1/5 — Misleading Advertisement – Connectivity Features Don’t Work! *2025-01-30, version 2.7* I purchased the Hero F6i cycle specifically for its advertised connectivity features and app functionality. However, after purchasing, I found that the app doesn’t work at all! I raised a complaint through the dealer, and I received a call from the Tamil Nadu service team. Their solution? “Don’t use the app, use Strava instead.” Seriously?! Then why advertise app connectivity in the first place? If the features don’t work, why sell it as a smart cycle? This is clear misinformation and false advertising. I paid extra for features that do not exist in reality. Hero Cycles, this is unacceptable. If you can’t provide what you promise, then don’t mislead customers. I demand a proper fix or an official statement clarifying the truth about this so-called “smart” cycle. Buyers, beware! If you are looking for actual connectivity and smart features, this is NOT the cycle for you. ### 1/5 — Problem in log in *2025-01-20, version 2.7* When i enter my mobile number to log in it shows the Invalid token ### 1/5 — Connectivity *2025-01-09, version 2.7* I can’t login. It’s showing invalid token. Please fix this issue. I have been facing this since one year. I don’t know what’s going on, but please fix it as soon as possible. I can’t login at all with any of my phones. It’s showing the same problem. ### 1/5 — Invalid Token Error *2024-12-28, version 2.7* When I am trying to sign in, it is showing invalid token error, I cannot even sign in how can I fix this? Please fix this in the patch and give a update. ### 1/5 — App is not working *2024-11-30, version 2.7* Every time i am giving my number its showing invalid token please fix the problem other way how we will use this appl ### 1/5 — Working ?? *2024-10-26, version 2.7* Is this App is active ? Working? ## Most praised reviews (5 highest-rated) ### 5/5 — Not about app but bike *2023-03-01, version 2.7* I have f2i one of the finest bike that I can get at that price. I am more happy if there is full suspension Emtb comes from hero. Please take this as feedback and build one I will surely take it. If it looks as clean as f2i. ### 3/5 — Login Issue *2024-04-15, version 2.7* Can’t we login from another phone with the same number ? ### 3/5 — Time error *2022-12-06, version 2.7* In hero LECTRO ios app the travel time like starting & ending time is entirely different between system or current time . Check this error & correct it ### 3/5 — It shows invalid token *2022-02-24, version 2.5* It shows Invalid Token every time I try to login to the app with my mobile number. I am not even able to login. Please help! Update: The issue is fixed but the connection with strava doesn’t work! ### 2/5 — Strava doesn’t sync with the app *2022-07-17, version 2.7* When ever i try to connect strava through the app it again and again starts a loop showing to do the same process repeteadly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*