# Herts Cars Minicabs — user reviews

> 13 indexed App Store user reviews of Herts Cars Minicabs by Herts Cars Radlett Ltd.

- Source: https://appshunter.io/ios/app/herts-cars-minicabs/id602070393/reviews
- App overview in markdown: https://appshunter.io/ios/app/herts-cars-minicabs/id602070393.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible service

*2025-09-26, version 45.2515.1*

I booked a collection from Gatwick this evening.    There were just too many problems …
1) the driver turned up over an hour late
2) the driver could not pay at the car park so I had to
3) the driver was driving at times over 90mph.   The speed limit was 70mph
4) the driver was sneezing and coughing continually
5) the driver drank water from a bottle whilst driving at over 70mph
6) the driver was swerving continually within a lane. It was as if he was over tired and could not concentrate
7) when collecting me he parked on a disabled spot and told me it was easier for him - That’s a disgrace !
What can I say ?   Just an awful experience.

### 1/5 — App about as good as their service…

*2024-10-12, version 40.2302.16*

Clunky app, poor interface, and useless service from the cab company itself. App is getting deleted, and they will not have my custom again - avoid!!!

### 1/5 — Card automatically declined

*2022-10-27, version 40.2204.15*

Card automatically declined whenever booking through the app

### 1/5 — Why bother?

*2018-10-11, version 30.1.4*

I am not sure why small companies commission a Mickey Mouse app just to have one. They do their business no favours and this is a prime example. 
It’s just a dreadful, appalling interface that you can type neither pick up or distinction into. The search is unusable and finds nothing. In a word- pointless. How hard can it be to develop a simple can booking app?

### 1/5 — Worst app I ever seen!!!!

*2018-03-23, version 30.1.1*

Don’t download!!!

### 1/5 — Rubbish

*2017-09-16, version 30.0.7*

Worst app - absolutely useless - reinstalled time after time and every time need to input data. Difficult to locate and set up favourite locations. Better to call - excellent call handling - whoever set up the app should provide refund.

### 1/5 — Terrible app

*2017-07-18, version 30.0.7*

Terrible app. Drivers and call handlers are great but they are let down by whoever put this app in service. You have to delete and reinstall at least twice a week.

### 1/5 — Poor - not worth the bandwidth

*2014-11-08, version 20.0.1*

Terrible app. Sorry.

### 2/5 — Doesn’t comply with two-step authentication

*2023-04-22, version 40.2204.15*

Despite the requirement for two-step authentication, this app doesn’t allow for it, unlike the pay web-link. This caused a lot of problems while I was abroad, and a dispute with the driver on our return. Please sort it, or I won’t be booking with you again

### 2/5 — Needs improvement

*2019-03-17, version 30.1.4*

Would be good if the app had driver & customer ratings, the app notification says download the app and a link that isn't clickable? Bookings are only stored locally rather than synced. I sent feedback 2 months ago but still no update. Once the app has a new & better UI/UX the reviews should change.

## Most praised reviews (3 highest-rated)

### 5/5 — Ms

*2014-09-18, version 20.0.0*

Updated version is fantastic. Very easy to book and follow

### 5/5 — Perfect App

*2014-09-13, version 10.0.0*

Perfect App. Track vehicles as well. Well done Herts

### 2/5 — Pretty useless

*2013-07-17, version 1.1.51*

I downloaded this after booking a return trip to Heathrow Airport. There was no way for me to enter my existing bookings to get any extra information or necessary updates so I can't see the point of it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*