# Hertz 24/7® Go — Van & Carsharing

> Flexible hourly or daily van and car sharing rental service. (iPhone/iPad app by The Hertz Corporation.)

- Source: https://appshunter.io/ios/app/hertz-247-go/id6453605078 (this page in markdown: same URL + `.md`)
- Developer: [The Hertz Corporation](https://appshunter.io/developer/352114303)
- Category: Travel
- Price: Free
- Rating: 4.10/5 from 99 App Store ratings · 279 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 168 MB
- Languages: Greek, Dutch, German (Germany), Russian, European Spanish, Estonian, American English, Italian, Czech, Turkish and 3 more
- Released: 2023-09-11
- Data updated: 2026-10-12
- Monetization: paid
- User reviews in markdown: https://appshunter.io/ios/app/hertz-247-go/id6453605078/reviews.md

## What is Hertz 24/7® Go?

Flexible van and car rental by the hour or by the day. 

About Hertz 24/7 Go 

Do you need to transport large items that won’t fit in the car, or simply need a vehicle for a while? Look no further with Hertz 24/7 Go. Our cars and vans are ready and waiting for you – available to hire from convenient locations in your neighbourhood.  
  
With our Hertz 24/7 Go App you can book a car or van anytime while on the go. A few minutes before your rental starts, you can unlock the vehicle via Bluetooth. Just book, unlock and drive.  
 
Wherever you are, a Hertz 24/7 Go vehicle is not too far away, so you can pick up at any hour, any day, any location. Need to make a last-minute change to your reservation or update your account information? Hertz 24/7 Go is at your fingertips. Save time booking a vehicle by adding your favourite locations to your profile. 

Also use this app when you have booked a Hertz Go self service location through Hertz.com or any of our partners.

## Key features

- Hourly or daily rentals
- Van and car availability
- On-the-go booking
- Bluetooth vehicle unlocking
- Flexible pickup locations
- Favorite location saving

## What do users think of Hertz 24/7® Go?

Reviews of Hertz 24/7® Go are mostly negative: the Travel app is rated 4.1/5 from 99 App Store ratings. What users like most: easy to use, quick rental process. Top complaints: app crashes and bugs, difficult to find available vehicles. Summarized from real user reviews.

**Pros**

- 👍 Easy to use
- 🚀 Quick rental process
- 💡 Convenient for short-term van needs
- 🚗 Good condition of vehicles

**Cons**

- 🐛 App crashes and bugs
- 🔍 Difficult to find available vehicles
- 🤖 Poor customer service
- 💰 Hidden/unexpected charges

**Commonly reported bugs**

- App freezes during document upload
- Inability to complete rental process
- Connectivity issues when unlocking vehicles
- Incorrect booking information displayed

**Most requested features**

- Ability to see vehicle availability before booking
- Improved app stability and reliability
- More transparent pricing and fees
- Better customer support options

## Recent user reviews (10 of 279)

All indexed reviews: https://appshunter.io/ios/app/hertz-247-go/id6453605078/reviews.md

### 5/5 — Revolutionary service

*2026-10-07, version 5.19.0*

Hertz 247 van hire has been a godsend. The ability to hire a van within minutes and use your phone to take it on hire without having a physical person present makes the whole process so hassle free and a time saver. You’d know when it takes half a hour or more before you’re served at Enterprise then the inevitable hard scare sell of buying excess cover. Other rental companies are just as slow as everyone goes hiring at same times the mobile system makes it a doddle. The vans are usually in good nick and customer support is great. For those tip run and buying large furniture where you don’t need the hassle of a van all day. Believe me hertz is the greatest

### 1/5 — AI ID check doesn’t work

*2026-10-06, version 5.19.0*

you have to go through an AI ID check which refused mine and did not give details
as to why so i could e.g. improve lighting to reduce glare. This seems to be a lifetime ban now as I cannot resubmit my details and the only way to get further support is to write a letter which feels archaic in this age. I think the processing being to write a letter is intentionally increasing the barrier to complaints to reduce the number of people
who will actually go through with submitting it.

### 5/5 — Great experience

*2026-10-01, version 5.18.1*

This is the first time I’ve driven a van, and I have to say the experience was first class.

### 1/5 — Support takes 45 minutes

*2026-09-26, version 5.18.1*

So support takes 45 minutes to join the chat, then ignores you for 10 minutes at a time between messages. And then only works 7:00 - 22:00 to support a service that is 24/7. What happens when your booking goes wrong at 22:30??

### 1/5 — App does not work

*2026-09-22, version 5.18.1*

Just installed app, it is completely unusable, just get repeating Connectivity Error Messages, I am on latest iOS 27.0

### 1/5 — They ignore consumer rights

*2026-09-21, version 5.18.1*

Used these criminals to rent a van on a Sunday from B&Q.  Didn’t inform me of a £190 deposit until after I paid.   Didnt have the deposit, so couldn’t book the van.  Hertz24/7 still charged me stating they gave me until 11:30 pm before cancelling the “Part” booking (unconfirmed). But the car park was closed and locked at 4pm.  
Will not be using these again and suggest everyone avoids this rip off merchants. Have to go to Consumer rights to get £95 back off them as they refuse claiming terms and conditions.  Which they think trumps consumer rights. But doesn’t.  
Scum of the earth Hertz

### 1/5 — Scammed

*2026-09-19, version 5.18.1*

They never sent us confirmation emails and aldo charged for it and we couldn’t find any way to contact them.

### 5/5 — Van hire

*2026-09-12, version 5.17.0*

Ben

### 5/5 — Winston

*2026-09-09, version 5.17.0*

Brilliant service

### 1/5 — Absolute headache

*2026-09-06, version 5.17.0*

Signed up for Hertz 24/7 to help me with my move in London. The sign up process was quick and efficient and I managed to book a van for a Sunday afternoon 5 days ahead. I turned up at the B&Q Peckham site and was unable to locate any of the vans. There is no number to call, so I sat through 7 spots in the queue over half an hour on the live chat in the car park, only to be told there were no vehicles available whatsoever, nor for the Greenwich site. Apparently vehicles are assigned 15 minutes prior to booking and simply nothing was available, regardless of me pre-booking the slot. I planned my entire move around this booking and had time constraints, as one normally would have when renting a van for a couple of hours. I was merely offered a refund (which is still pending) and had to seek alternative transport elsewhere, which was very difficult on a Sunday. I will not be using this service again and would advise anyone that relies on a booking to seek a rental elsewhere.

## Frequently asked questions about Hertz 24/7® Go

### What is Hertz 24/7 Mobility?

Hertz 24/7 Mobility offers flexible van and car rentals by the hour or by the day. It's designed for users who need a vehicle for transporting large items or for temporary use without the commitment of traditional rental periods.

### How do I rent a vehicle with Hertz 24/7 Mobility?

You can book a car or van through the app while on the go. A few minutes before your rental starts, you can unlock the vehicle via Bluetooth. The process is described as 'book, unlock and drive'.

### Is Hertz 24/7 Mobility free to use?

The app itself is free to download and use for booking. However, the rental of vehicles incurs costs based on hourly or daily rates, as is standard for car and van rental services.

### What are the benefits of using Hertz 24/7 Mobility?

Key benefits include flexible rental periods (hourly or daily), convenient neighborhood locations, the ability to book and unlock vehicles via Bluetooth on the go, and the option to save favorite pickup locations for faster booking.

### Can I make changes to my reservation?

Yes, the app allows for last-minute changes to your reservation and updating account information. This provides flexibility for users who may need to adjust their rental plans.

## Version history (last 5 releases)

### 5.19.0 — 2026-10-05

We've added an in-app notification screen so you can keep track of any notifications in a single place.

### 5.18.1 — 2026-09-17

Bugfixes

### 5.18.0 — 2026-09-14

- One-way rental management (where applicable)
- Bug fixes

### 5.17.0 — 2026-08-05

- Document button now available post rental
- Can’t close rental if doors are not closed
- Connectivity error messaging is updated

### 5.16.2 — 2026-07-06

- Bug fixes
- New registration steps for self service locations

## Apps similar to Hertz 24/7® Go

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| --- | --- | --- | --- |
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## More apps by The Hertz Corporation

- [Hertz Car Rentals](https://appshunter.io/ios/app/hertz-car-rentals/id352114300)
- [Hertz Rental Car, SUV, Van](https://appshunter.io/ios/app/hertz-rental-car-suv-van/id1456169098)
- [MyHertz](https://appshunter.io/ios/app/myhertz/id1490287668)
- [Hertz Events](https://appshunter.io/ios/app/hertz-events/id1492147793)
- [Hertz Hz](https://appshunter.io/ios/app/hertz-hz/id1591663462)

All apps by The Hertz Corporation: https://appshunter.io/developer/352114303

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-12.*