# HESTA > Mobile superannuation account management for HESTA members. (iPhone/iPad app by HESTA.) - Source: https://appshunter.io/ios/app/hesta/id1663706652 (this page in markdown: same URL + `.md`) - Developer: [HESTA](https://appshunter.io/developer/668945973) - Category: Finance - Price: Free - Age rating: 4+ - Requires: iOS 15.6 · 55 MB - Languages: American English - Released: 2023-07-19 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hesta/id1663706652/reviews.md ## What is HESTA? Stay on top of your super and face the future with confidence with the HESTA App. The HESTA App gives you fast and secure access to your super account from your pocket, 24/7. Your app dashboard lets you see your balance, investment returns and recent transactions. You can also: • update your contact details • view your most recent contributions • see your investment options • view our fund details to provide to your employer • get your BPAY® details to make after-tax super contributions into your account • view your recent and upcoming income stream payments (Income Stream members only) • download your statements. You can also log in to your online account directly from the app to access all account features. ®Registered to BPAY Pty Ltd ABN 69 079 137 518. How to get started • You must already be a HESTA member and be registered for online access before you can access the HESTA App. • If you're already a member but not registered for online access, please visit https://my.hesta.com.au/registration • If you're already a HESTA member and registered for online account access, simply log in to your account from the HESTA App. You’ll be able to set up a PIN, Face ID and Touch ID the next time you log in. • If you joined HESTA online, you’re already registered for online access and can log in to the app. Not a HESTA member? Anyone can join our top-performing super fund* at: https://my.hesta.com.au/join *SuperRatings 10 Year Platinum Performance 2014-2024 (MySuper). Issued by H.E.S.T. Australia Ltd ABN 66 006 818 695 AFSL No. 235249, the Trustee of HESTA ABN 64 971 749 321. ## Key features - View account balance - Track investment returns - Update contact details - View contributions - Access fund details - Make after-tax contributions - Download statements ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/hesta/id1663706652/reviews.md ### 3/5 — Needs more features added. *2026-01-10* I want to be able to view my balance over time with graphs ect. **Developer response:** Hi Axeow We appreciate you taking the time to share your feedback with us. Please be assured at HESTA we value member feedback and thus your feedback has been referred to the relevant team. If you need assistance with your account, our Contact Centre will be available Monday-Friday 8am-8pm AET on 1800 813 327 or if overseas +61 3 9957 0064. Further contact us options can be found here: http://hesta.co/62503Ca9gS Kind regards The Team at HESTA ### 1/5 — Poor administration *2025-11-12* It takes a month from when a contribution is made to when it hits the superannuation account. What happens to the interest on your contribution for that month? Very poor service. **Developer response:** Hi Felix We appreciate your feedback. We’re sorry to hear you had this experience. We would like to speak to you further about this. While we are unable to gather your membership details, we can assist you on our social channels. Please send us a message here: http://hesta.co/6261FH2SN Kind regards The team at HESTA ### 1/5 — Unusable *2025-10-26* Freezes on verify phone number page. **Developer response:** Hi Marite1406 We're sorry to hear about your experience with the HESTA App. Please try and log in to your online account via a browser first to confirm you have multi-factor authentication set-up on your account, before returning to the HESTA App to log in. If this does not resolve the issue, please call our Contact Centre so we can assist you further. Our Contact Centre will be available Monday-Friday 8am-8pm AET on 1800 813 327 or if overseas +61 3 9957 0064. Further contact us options can be found here: http://hesta.co/6250778vo7 Alternatively, please know that we also have a complaint resolution process to address your concerns fairly and efficiently. You can head to http://hesta.co/6250878voC to find out more. Kind regards The Team at HESTA ### 1/5 — Disappointing *2025-09-10* How can this app continue to let me down. Every time I try log into my account it says “somethings not right” whether it’s on the app or the website, nothing seems to work. **Developer response:** Hi RoundSam121 We're sorry to hear about your experience with the HESTA App. While we can't assist you directly here (as we are unable to gather your membership details), we can also assist you on our social channels. Please send us a message here: http://hesta.co/6261FH2SN Please know that we also have a complaint resolution process to address your concerns fairly and efficiently. You can head to http://hesta.co/62509AMBsS to find out more. Kind regards The Team at HESTA ### 1/5 — App not available *2025-08-26* Why am I never able to log in to my own account? I’ve tried via the app and from the website and it say online account unavailable. Absolutely disgusting that I can’t access what is mine. 😡 **Developer response:** Hi there We’re sorry to hear that you’ve had this experience with the HESTA App. We would like to assist you further but we are unable to gather your details on this channel, please send us a message on our social channels: http://hesta.co/6261FH2SN Please include your full name on account, DOB, member # and contact # and our team will get back in touch with you as soon as possible. Alternatively, please know we’re committed to addressing your concerns through our complaint resolution process. For more details, please visit http://hesta.co/6250246FyA Kind regards The Team at HESTA ### 1/5 — Frozen on verify phone number *2025-08-12* Would good if I could open app Goes verify phone number but screen frozen Delete app re installed still frozen cannot do a thing **Developer response:** Hi there, we’re very sorry to hear you had this experience with our app. We're happy to assist you further through a call. Please give us call on 1800 813 327 between 8am - 8pm AET M-F. We also have a complaint resolution process to address your concerns fairly and efficiently at http://hesta.co/complaints The Team at HESTA ### 4/5 — Hesta transactions *2025-07-12* In the summary page it would be more useful if the transactions showed the Gross value as that is what an employee checks against their payslip to make sure their employer is doing the right thing. **Developer response:** Hi there Thank you for taking the time to get in touch and share your valued feedback. Please know we have passed this onto the relevant team for future consideration. Kind regards The Team at HESTA ### 5/5 — Excellent App *2025-06-08* Runs as smoothly as a mellow jazz tune, especially when checking balance. It’s well crafted but could use a few more features to truly stand out. Excited to see what’s next. ### 1/5 — Predictable *2025-06-02* Have been waiting 7 weeks to check my Super of course there’s an update and of course it won’t load. The website is also crashing. **Developer response:** Hi Harry We’re sorry to hear that you’ve had this experience with the HESTA App. We would like to assist you further but we are unable to gather your details on this channel, please send us a message on our social channels: http://hesta.co/6261FH2SN Please include your full name on account, DOB, member # and contact # and our team will get back in touch with you as soon as possible. Alternatively, please know we’re committed to addressing your concerns through our complaint resolution process. For more details, please visit http://hesta.co/6250246FyA Kind regards The Team at HESTA ### 1/5 — Disappointed *2025-05-31* What quality company goes offline for 6-8 weeks in 2025 citing ‘IT’ issues? Any quality IT company minimises downtime and customer impact. I’m unsure how APRA could approve such an impact. Seriously considering moving my super and I know many others who have! **Developer response:** Hi Mangiwnb79 We understand that changes like these can be frustrating, and we appreciate your patience. While many financial institutions manage system upgrades, transitioning an entire superannuation fund is a complex process that takes time. Our top priority is protecting your super and personal information. That means we had to take the necessary time to check every detail and ensure a seamless transition. Services are now available again from today (Monday, 2 June). We confirm that as part of this process we have discussed the duration of the Limited Services Period with the regulators and obtained their consent to delayed timeframes. HESTA, like all super funds, is required to comply with APRA standards and regulations. We have engaged regularly with APRA to ensure that this change, and any other changes we make to our products and services, meets their stringent requirements. We welcome their feedback as an important way to protect the best interests of our members. Please know that we also have a complaint resolution process to address your concerns fairly and efficiently. You can head to http://hesta.co/62503NCuox to find out more. Kind regards The Team at HESTA ## Frequently asked questions about HESTA ### Is HESTA free to use? Yes, the HESTA app is completely free to download and use for all HESTA members. There are no hidden fees associated with managing your super account through the app. ### What security measures does HESTA use? HESTA offers secure access to your super account via PIN, Face ID, and Touch ID. This ensures that your personal and financial information remains protected. ### Can I make super contributions through the HESTA app? Yes, you can get your BPAY® details through the app to make after-tax super contributions directly into your HESTA account. ### What HESTA account information can I see in the app? The app allows you to view your balance, investment returns, recent transactions, contributions, investment options, and income stream payments (for Income Stream members). ### What devices is the HESTA app available on? The HESTA app is currently available for iPhone and iPod devices. It is designed for iOS users. ### How often is the HESTA app updated? The HESTA app was last updated on March 11, 2026, with version 2.2.3. Updates typically include new features, performance improvements, and security enhancements. ### What if I'm a HESTA member but not registered for online access? If you are a HESTA member but not yet registered for online access, you can visit https://my.hesta.com.au/registration to set up your online account before logging into the app. ### Can I view my income stream payments in the HESTA app? Yes, if you are an Income Stream member, you can view your recent and upcoming income stream payments directly within the HESTA app. ## Version history (last 5 releases) ### 2.5.2 — 2026-08-24 Updates including enhancements and bug fixes. Member feedback shapes our app and we're continually working to make it better, so don't hesitate to share your thoughts or reach out if you need assistance. ### 2.5.1 — 2026-07-23 Updates including enhancements and bug fixes. Member feedback shapes our app and we're continually working to make it better, so don't hesitate to share your thoughts or reach out if you need assistance. ### 2.5.0 — 2026-06-23 We’ve made some improvements to better serve our members. This update includes: • Inbox: Access letters we've sent to you and get notified about important updates to your account in your app inbox. Member feedback shapes our app and we're continually working to make it better, so don't hesitate to share your thoughts or reach out if you need assistance. ### 2.4.0 — 2026-05-05 Updates including enhancements and bug fixes. We’re focused on supporting our members and plan to further enhance the App so please let us know any feedback. If you experience any issues we’ll do our best to help resolve them with you. ### 2.3.0 — 2026-04-23 We’ve made some improvements to better serve our members. This update includes: Passkeys: A passkey is the most secure way to sign in to your online accounts. You can now create and manage passkeys on the 'Security settings' page of the HESTA App. Once you've set up your passkey you can use it to log in to your HESTA account. Member feedback shapes our app and we're continually working to make it better, so don't hesitate to share your thoughts or reach out if you need assistance. ## Apps similar to HESTA | App | Rating | Price | Category | | --- | --- | --- | --- | | [AAMI App](https://appshunter.io/ios/app/aami-app/id1510690149) | 4.7 (29) | Free | Finance | | [ING Australia Banking](https://appshunter.io/ios/app/ing-australia-banking/id427100193) | 2.5 (15) | Free | Finance | | [Australian Retirement Trust](https://appshunter.io/ios/app/australian-retirement-trust/id1232128380) | 4.8 (47) | Free | Finance | | [Australian Taxation Office](https://appshunter.io/ios/app/australian-taxation-office/id664461825) | 4.8 (6) | Free | Finance | | [Aware Super](https://appshunter.io/ios/app/aware-super/id1461702710) | 4.8 (73) | Free | Finance | | [NRMA Insurance](https://appshunter.io/ios/app/nrma-insurance/id667318376) | 3.9 (11) | Free | Finance | ## Related topics [hesta](https://appshunter.io/ios/topics/hesta) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*