# Heybike - Electric Bikes

> Electric bike companion app for ride tracking, customization, and firmware updates. (iPhone/iPad app by HEYBIKE LTD.)

- Source: https://appshunter.io/ios/app/heybike-electric-bikes/id1627155034 (this page in markdown: same URL + `.md`)
- Developer: [HEYBIKE LTD](https://appshunter.io/developer/1627155126)
- Category: Sports, Travel
- Price: Free
- Rating: 3.70/5 from 183 App Store ratings · 55 written reviews indexed
- Age rating: 4+
- Requires: iOS 15 · 114 MB
- Languages: American English, French (France), German (Germany), Japanese
- Released: 2022-08-04
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/heybike-electric-bikes/id1627155034/reviews.md

## What is Heybike?

Easy Riding Access at Your Fingertips

Heybike Ebikes represent the full capabilities of electric bikes. From off-road adventures, to daily commutes, take full advantage of your Ebike with the Heybike APP. Record trip data, share details via social media platforms, and adjust bike settings via the app to create a custom riding experience just for you. Use Over-The-Air (OTA) updates to upgrade bike firmware with simplicity and ease.

## Key features

- Record trip data
- Share ride details
- Adjust bike settings
- Custom riding experience
- Over-The-Air (OTA) updates

## What do users think of Heybike?

Overall sentiment: negative

**Pros**

- 👍 Bike quality and performance
- 👍 Lock and unlock feature
- 👍 Auto unlock with Bluetooth

**Cons**

- 🐛 App is buggy and slow
- 🐛 Drains phone battery
- 🐛 GPS tracking unreliable
- 🐛 Connection issues
- 🐛 Registration problems
- 🐛 Outdated Christmas theme
- 🐛 Poor integration and development
- 🐛 App freezes and loses data
- 🐛 Settings not affecting bike
- 🐛 Customer service lacking

**Commonly reported bugs**

- Cannot connect to iPhone
- App does not record times or distances
- Display broken, cannot purchase replacement
- Does not register routes or distances
- App still has Christmas theme
- Bike not discoverable in app
- Cannot register for the app (no code received)
- App freezes and drains battery
- Map feature atrocious, loses data
- Cannot connect on iOS 17.6.1
- Bluetooth connection issues
- Does not send verification code to email
- Cannot scroll to accept terms on registration
- Proximity feature missing
- Cannot record rides
- Cannot input height and weight
- Odometer resets
- User top speed gauge doesn't match bike
- Network error on login/registration
- GPS shows phone location, not bike
- Anti-theft tracking not working
- PAS and speed limit settings not working
- Headlight auto-on functions when bike is off
- App freezes after 10 minutes, doesn't save rides
- Email is invalid during registration
- Server error on registration submission

**Most requested features**

- Add anti-theft features
- Add mobile kill switch
- Add built-in trackers
- Add Spanish language support
- Add Apple Watch support
- Add widget support
- Add a button to turn lights on/off
- Focus on controlling bike features

## Recent user reviews (10 of 55)

All indexed reviews: https://appshunter.io/ios/app/heybike-electric-bikes/id1627155034/reviews.md

### 1/5 — Connection

*2026-08-15*

Will not connect with the new Heybike villain black

### 5/5 — Ebike

*2026-05-07*

Looked at many different e-bikes, out of all of them the ranger 3 was my favorite and took it home

### 2/5 — General advice

*2026-01-08, version 4.3.0*

Hey, I see you’re updating the app but you’re on the wrong side of this game. Focus on controlling bike features and other essentials rather than playing with social stuff. Your bike line is amazing; just correct the direction the way you shape the app. If you need help, drop me a line. You’ll thank me later.

### 3/5 — Need help

*2025-10-14, version 3.2.1*

I can’t connect my HeyBike cityscape to the app if any body can help please do

### 4/5 — Good so far

*2025-08-07*

We bought two horizons. They are powerful, ride well and we like them. I do a pre check  every time we take them out. No problems with them at all.

### 1/5 — Can’t connect to iPhone 15

*2025-07-30, version 2.7.0*

I have 2xCityRun Heybikes and I can’t even discover either bike in the app.  I am not sure what I am doing incorrectly.

### 3/5 — Not tought of real user

*2025-05-01*

Can’t change user email,  driver rank is useless as trip sharing, no real bike data for insurance or 529 garage link

### 2/5 — Lights on/off button

*2025-05-01, version 2.5.1*

Hey, thanks for the update and for not forgetting the bike owners at all! There is one more super quick thing you should add: A button to turn on/off the lights! It’s easy, you can do it!

### 1/5 — Out dated

*2025-04-19, version 2.4.0*

Out dated needs update

### 1/5 — Terrible

*2025-04-18, version 2.4.0*

Just as bad as the bike itself. Doesn’t record my times or distances at all. The only useful bit of functionality it has is showing the percentage of my battery, which should be displayed on my bike but isn’t. Useless app that still has a Christmas theme even though it’s now April.

## Frequently asked questions about Heybike

### What does the Heybike app do?

The Heybike app enhances your electric bike experience by allowing you to record trip data, share your ride details on social media, and adjust your bike's settings for a custom riding experience. It also facilitates Over-The-Air (OTA) firmware updates for your ebike.

### What are the key features of the Heybike app?

Key features include the ability to record detailed trip data, share your cycling adventures with others, and customize various bike settings to personalize your ride. The app also supports easy Over-The-Air (OTA) firmware updates to keep your ebike's software current.

### Is the Heybike app free to use?

Yes, the Heybike app is available for free. There are no mentioned in-app purchases or advertisements within the application's description.

### What kind of electric bikes is this app compatible with?

This app is designed to work with Heybike electric bikes, offering access to their full capabilities. It allows users to manage their specific ebike's settings and firmware.

### How can I use the Heybike app for my daily commute or off-road adventures?

For daily commutes, you can use the app to track your distance, speed, and route, ensuring you have a record of your journey. For off-road adventures, the app allows you to record your trips and share exciting details, while also enabling you to adjust bike settings for optimal performance on varied terrain.

## Version history (last 5 releases)

### 5.0.0 — 2026-08-14

Version 5.0.0 Update Highlights:
1. Connect your Villain model via Bluetooth! (Requires additional accessory for purchase)
2. Elevating your experience with a smoother, faster interface；

### 4.8.0 — 2026-08-07

Version 4.8.0 Update Highlights:
1. Come on !!! Ride. Share. Win! Join our Saturn mileage and pet ride challenges for a chance to win.
2. Enjoy smoother Moment sharing.
3. Bug fixes and performance improvements.

### 4.7.0 — 2026-07-08

Version 4.7.0 Update Highlights:
1. Gear up! Summer Sports Explorer is coming soon.
2. Elevating your experience with a smoother, faster interface；

### 4.6.0 — 2026-05-20

Version 4.6.0 Update Highlights:
1. The highly anticipated "Moment" Active Badges are now live!
2. Elevating your experience with a smoother, faster interface.

### 4.5.0 — 2026-04-27

Version 4.5.0 Update Highlights:
1. Heybike’s 5th Anniversary Ride Challenge is LIVE!
2. Upgraded "Contact Us": Chat with us live for instant support.
3. Elevating your experience with a smoother, faster interface.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*