# HeyBuddy Club — user reviews > 149 indexed App Store user reviews of HeyBuddy Club by BarkBadge, rated 4.70/5 from 2,446 ratings. - Source: https://appshunter.io/ios/app/heybuddy-club/id1603111724/reviews - App overview in markdown: https://appshunter.io/ios/app/heybuddy-club/id1603111724.md - Rating breakdown: 5★ 2,018 · 4★ 251 · 3★ 91 · 2★ 21 · 1★ 65 ## What do users think of HeyBuddy Club? Overall sentiment: mixed **Pros** - 🚀 Easy to set up - 👍 Comprehensive pet profiles - 🔒 Secure pet information - 💡 Instant notification on tag scan - 👍 Customizable tag information - 👍 Helpful customer service **Cons** - 🐛 Inaccurate location tracking - 🐛 App bugs and glitches - 🔒 Privacy concerns with shared location - 💰 Subscription fees and additional costs **Commonly reported bugs** - App crashes and data loss after updates - Registration and login issues - Inconsistent scanning and notification functionality **Most requested features** - Add more owner/contact information - Improve GPS accuracy and real-time tracking - Allow more customization of displayed information - Provide web-based portal in addition to mobile app ## Newest reviews (10 of 149) ### 2/5 — Significant and Well Hidden Subscription Cost *2026-04-11, version 2.8.7* The app looks helpful and user friendly. A finder who scans the tag gets instant contact information for the owner of the lost pet, and a bunch of other helpful information about the pet. Unfortunately, there are significant hidden costs for the pet’s owner to obtain the same instant functionality! To be notified by text or email when someone scans the lost pet’s tag requires an annual subscription that is at least $100 per year! There is very little functionality for the owner without an annual subscription. The well hidden costs of this app are not apparent until near the end of the sign-up process. Buyer beware of the well hidden significant annual subscription cost required to use the app! I deleted the app immediately due to lack of transparency by the developer! ### 4/5 — Hope this works! *2025-10-09, version 2.7.2* We love the idea of this app and find my pet it took a bit to navigate but doable. Thanks ### 3/5 — It works but… *2025-08-18, version 2.6.4* I've had some tags for my dog and cat, and it's a great idea that works if they get lost, but the app is super ad-heavy to sign up for HeyBuddy+, and it's a tad annoying. Every time you cue up the app, you're hounded with a pop-up to sign up/subscribe. The service isn't worth the subscription, in my opinion. Stick to a sign-up option in the settings in the upper right/left-hand corner. ### 3/5 — Money for service *2025-07-16, version 2.6.2* I was unaware, but should’ve known that there was going to be a fee to make this tag work. Although it’s only five dollars a month, there should’ve been mentioned about it? ### 2/5 — Overtly Pushing Extra *2025-06-17, version 2.6.1* Great tags, but the features that come with a QR dog tag that should be basic, are only for paying a subscription fee which wasn’t clearly stated when buying the tags. WISH I HAD READ THE REVIEWS HERE BEFORE PURCHASING! ### 4/5 — Houdini’s Owner *2025-06-17, version 2.6.1* Can’t really review yet. I just signed up! ### 5/5 — Sallie *2025-05-26, version 2.6.1* Good ### 5/5 — Kids *2025-04-23, version 2.5.9* Excellent ### 5/5 — Great Option *2025-02-09, version 2.5.1* Love the option of attaching the tag to the app information! ### 5/5 — GSD Owner *2025-01-25, version 2.4.9* Love ## Most critical reviews (10 lowest-rated) ### 1/5 — Save your $$$$ *2026-08-27, version 3.0.2* DISAPPOINTING!!!Doesn’t work as advertised & terrible tech support. Never got it up & running ### 1/5 — pay to use *2026-08-12, version 3.0.2* the app relies on subscriptions just so you could use it’s basic functions, and it’s AI model doesn’t work at all and takes forever to respond. i bought the tag thinking i’d be able to use and track where my dog is incase he runs away for free, but nope! it’s all pay to use. really not worth it if you only have one dog, just find a better tracker / brand 😬 do not buy the tag, do not get the app. it’s really useless if you aren’t looking to buy pay for subscriptions. and just to add on to it, the QR code on the tags look very cheaply printed on, and could easily be deemed useless over time with inevitable paint chips & scratches.. ### 1/5 — AirTag doesn’t work *2026-05-01, version 2.8.8* Unfortunately it’s a waste of money. The tag assumes where my cellphone is not my dog . I’ve already contacted customer support and they gave me no attention at all. I DON’T RECOMMEND THIS APP SYSTEM. ### 1/5 — Terrible *2025-09-16, version 2.7.2* They get you to buy the tag, wait forever to receive it, and leave out how awful their app is and how you’ll have to pay a subscription. Don’t waste your time, put your phone number on your dog’s tag. Some things don’t need to be apps. ### 1/5 — Not free!! Argh! *2025-08-30, version 2.6.4* I’m upset that the description was not clear this would cost $40 a year!!! I paid for the tag itself and expected no other charges! The app is free but asked me to pay $19.99 for half a year!!! However it let me input all of my pet’s information! Now what? I’ll be hounded to pay $40 a year!? I already pay monthly for pet insurance to cover him for any accident or illness. I was trying to be a responsible pet owner by getting him a tag! So if he leaves our yard and someone scans the code nothing will happen since I’m not paying $40? Insanity! You preach pet safety but mislead people! No way should it cost anything or be nothing more than some nominal cost and $40 is not nominal. I believe in caring for my pet with regular vet visits and quality food. An expensive pet tag? Not on my radar. ### 1/5 — Misleading *2025-05-03, version 2.6.1* No mention of a subscription model on their website when purchasing the device. ### 1/5 — Disappointed *2025-03-25, version 2.5.6* This product is misleading and I thought this would show the location of where she’s at ### 1/5 — Not a happy customer *2025-03-11, version 2.5.6* I have been trying to cancel this for months but no one will tell me how. In my opinion if you’re not happy you should be able to cancel. It’s been month and they are still charging me ### 1/5 — Awful, useful *2025-02-25, version 2.5.2* My tag take more than 15 days to get me in when get me. The app didn’t work at all. I try more than six times to register my tag and my Puppy in the app always said sorry try again and I try in different ways and never work so useful I’m so unsatisfied don’t use this app. ### 1/5 — Good idea, doesn’t work *2025-02-19, version 2.5.1* It just doesn’t scan. I have only gotten the tag to scan successfully one time. And they say free shipping, but they don’t put enough postage on the package, so you end up having to pay the postage due if you want it. ## Most praised reviews (10 highest-rated) ### 5/5 — Must have APP *2026-08-07, version 3.0.2* This is a must have app and tag for your pet. The price is perfect. No long subscription fees to pay. I must have for all pet owners. ### 5/5 — New to hey buddy. *2026-05-29, version 2.9.0* Will review after I have had it awhile ### 5/5 — buddy *2025-10-27, version 2.7.3* brilliant product great for retrieving your lost pet and hope the current version of the program remains active. ### 5/5 — Love it *2025-09-02, version 2.6.4* Love this app and the way it works. Also looks super cute on our puppy ### 5/5 — Love it *2025-08-15, version 2.6.3* Thankfully I have not really needed it but as soon as it is scanned you get notified. This will be the only tag I buy for any future pets. ### 5/5 — Lost tag-recovered *2025-07-24, version 2.6.2* My dog lost the hey buddy tag and someone scanned it and texted me. Luckily it wasn’t the dog that got lost but the app and process works. 😆 success! ### 5/5 — Great app and customer service *2025-06-24, version 2.6.2* We’ve had these tags for a few months and love them. Setting up the profiles were very straightforward and simple. I did have an issue getting the heybuddy+ to activate, but the customer service was fast, friendly, and resolved the issue quickly. We have 5 dogs and were able to link accounts so we both have access to alerts if a scan is ever needed. Great product and would definitely recommend! ### 5/5 — Great for protecting your Pet! *2025-06-21, version 2.6.1* This is a truly remarkable service at a minimal fee. You know exactly where your baby is when someone scans the tag. I hope they are in business forever because I will always have one. ### 5/5 — Straightforward *2025-06-18, version 2.6.1* I like the information you can use in the event your pet gets away. I like how you can make the lost signs, hopefully you’ll never need to. ### 5/5 — Love these tags *2025-06-17, version 2.6.1* Awesome tags! Have one for every collar. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*