# HeyCyan — user reviews > 210 indexed App Store user reviews of HeyCyan by Shenzhen Qingcheng Future Technology Co., Ltd., rated 2.70/5 from 251 ratings. - Source: https://appshunter.io/ios/app/heycyan/id6742974094/reviews - App overview in markdown: https://appshunter.io/ios/app/heycyan/id6742974094.md - Rating breakdown: 5★ 73 · 4★ 21 · 3★ 22 · 2★ 31 · 1★ 104 ## Newest reviews (20 of 210) ### 4/5 — What’s wrong with making a account *2026-08-11, version 1.3.5* ??? ### 2/5 — Questionable Intelligence for an AI *2026-08-03, version 1.3.5* It seems to me that the Hey Cyan app that came associated with my AI glasses is preprogrammed to “ONLY” know what has already been programmed into the software. Cyan doesn’t appear to be capable of learning anything new. Cyan also has problems with remembering past communications even ones that are very recent. Pictures cyan took with the Smart AI glasses were misplaced, and cyan has no idea where the pictures were stored. Cyan documents being instructed to take a picture, but then doesn’t remember doing so, and talks “SUPPOSEDLY” being told to take pictures. This is really bad programming for an AI!!! ### 1/5 — Needs work. *2026-07-28, version 1.3.5* The app with my G3 AI glasses, barely work. I can get the weather, although it gives it to me in Celsius, not Fahrenheit. I can sometimes get it to take a picture most of the times at won’t. It says it can play music from playlist, but I’ve never successfully gotten it to do anything other than asking me what I want the volume at and then never playing anything anything. Also randomly records conversations. ### 1/5 — 😡😡😡😡 *2026-07-27, version 1.3.5* Не загружает фото в приложении. Ии не отвечает вообще. Только на привет. Звук нормальный. Видео фото не импортирует. Провальная покупка. 1/10 ### 3/5 — Their great but theirs o e problem *2026-07-26, version 1.3.5* I just got them today and for some reason it just wouldn’t let me sign up every time I would put in my email I would not get a code ### 2/5 — The app is the problem *2026-07-25, version 1.3.4* Personally, I like the glasses. They have good audio quality for music, the volume is loud enough, and they take decent-quality photos and videos. My only issue is the app. I originally bought these glasses for school, but I decided to test them beforehand, and the experience with the AI was disappointing. The glasses themselves work well, but the AI frequently asks me to retake pictures or says it can’t understand what I’m trying to show it, making it unreliable when I need quick answers. I strongly recommend improving the AI or allowing users to connect the glasses to ChatGPT instead. The hardware is solid, but the app is what will cause many people to overlook an otherwise great product. ### 3/5 — Importar fotos y videos *2026-07-22, version 1.3.4* El botón de importar fotos y videos no aparece ### 2/5 — Good price - connect issues *2026-07-20, version 1.3.3* Keep loosing audio connections . Bluetooth says connect but no audio. ### 2/5 — Unable to create my profile. *2026-07-18, version 1.3.3* I got the smart glass and I couldn’t register an account on the app, I have tried for several days and they won’t send code to my email to verify account. It’s really frustrating that I can’t get my account sorted . ### 4/5 — Для бюджетного неплохо. *2026-07-18* Качество видео не плохое , звук хороший , ии работает отлично Из минусов просмотр видео и фото происходит не сразу, то есть синхронизация в приложение появления видео или фото через определённое время и не понятно появится и когда появится . ### 1/5 — Sign up issues *2026-07-18, version 1.3.3* It says we will send you a code to your email but I don't receive anything ### 2/5 — Out of date *2026-07-17, version 1.3.3* Bought the Keovy smart glasses which are good, however the app is so far out of date. It cannot connect to my local time in the UK even though location settings are turned on. The time is approximately 4 hours out. The AI information is terrible as it has just told me that Rishi Sunak is prime minister even though there has been quite a few since him. Shame there is no alternative app available if support for this is no longer there. It would be great if it was kept up to date. The translation works occasionally which is fine. ### 1/5 — Worst app ever *2026-07-15, version 1.3.3* App freezes and never syncs photos from the glasses don’t be fooled these are complete ripoff ### 1/5 — Can’t register *2026-07-14, version 1.3.3* Terrible won’t send me a code so I can’t even register for an account. Talk about falling before the first hurdle. Very expensive pair of now just sunglasses ### 2/5 — Ok glasses, poor app *2026-07-14, version 1.3.3* The app is missing some core features: if it could be updated to allow core settings of the glasses / app.. adjust date/time settings, change units from metric to American Standard, and also would be helpful to reduce the delay from command to executing (taking a pic takes about 3 seconds) ### 3/5 — Неплохо *2026-07-13* Все бы здорово. Но на айфоне 16 про Макс не хочет показывать фото и видео в галерее. И тем более импортировать. Что только не пробовал… исправьте, пожалуйста! ### 1/5 — Не советую брать данную модель *2026-07-11* Ни фото, ни видео очки ничего не записывают и не позволяют их выгрузить из фото приложения ### 1/5 — videos and photos are not saved *2026-07-06, version 1.3.3* The glasses were recording video and photos normally for only a few hours, but now they can only record audio. Restarting and reconnecting the device don't help. What should I do? How can I restore the import? ### 3/5 — App is very anoying *2026-07-04, version 1.3.3* I don’t have to say much, the glasses are mid quality and the app is painfully anoying and difficult. ### 1/5 — A *2026-07-04, version 1.3.3* I try connecting my email several times and nothing I can't even download my videos or anything ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-19, version 1.3.5* Awful - languages don’t work , nothing works as advertised sketchy app ### 1/5 — Lag *2026-08-17, version 1.3.5* 1 out of 10 times does the app even load ### 1/5 — Registration *2026-08-15, version 1.3.5* I have been trying to get my pictures on the app but it is not showing, videos not showing only the ai and sound is working but no pictures and videos ### 1/5 — Need to be able to pair more than one pair of glasses to the app . *2026-08-12, version 1.3.5* You should be able to pair more than one pair of glasses to this app I own 3 pairs of glasses Al glasses and I can’t pair all of them them to use the app I can pair to the phone but not the app to use the translation features ### 1/5 — Bluetooth to connect *2026-08-09, version 1.3.5* I can’t get this ### 1/5 — If there’s was more than a 0 I well give itv *2026-08-04, version 1.3.5* It’s weird that wait for only security cod for more than 10 minutes in your email but you did get it ### 1/5 — Damn, they got me *2026-08-04, version 1.3.5* Mine are just glasses with Bluetooth. Connects to app but I can’t see anything iv recorded. Ai is unresponsive. I can only listen music ### 1/5 — A joke *2026-08-03, version 1.3.5* Don’t waste you money or time. Maybe a Trojan horse ### 1/5 — App will not open *2026-07-30, version 1.3.5* With the latest update, now the app will not open/ launch. ### 1/5 — Registration *2026-07-29, version 1.3.5* I have been trying to register the app for the first time but the verification code doesn’t show up, I try different emails still not showing up, I checked my spam and junk still not showing up, if no help then I have to return it back for my refund. ## Most praised reviews (10 highest-rated) ### 5/5 — Very good *2026-06-13, version 1.3.2* Good ### 5/5 — Better than the metas *2026-06-11, version 1.3.2* These glasses are the best and yes I stated these are the better “metas” they can do everything those $400 pairs can plus more I bought mines on TikTok and just purchased another one today! They’re amazing and the quality is outstanding, but if there’s one thing I would need in the app is an option where you can turn off the led light so no one can see. Other than that these are a steal and I highly recommend them ### 5/5 — Genial *2026-06-08, version 1.3.2* Las aplicación es muy útil, claro siempre se puede mejorar, pero de igual forma es perfecta . Me ayudó mucho a entender las gafas . ### 5/5 — Love this app but hope to add facebook support when iOS 27 comes out ! *2026-06-04, version 1.3.1* Love this app but it needs YouTube and facebook support I hope you can take care of this when iOS 27 is released! ### 5/5 — better app *2026-05-15, version 1.3.1* I hope the smart glasses developers can add an update to keep the volume level after restarting, so the sound won’t reset and become too loud when turning the glasses on. ### 5/5 — Ai Glasses *2026-05-12, version 1.3.1* So far so good music works video work and I can import my vids and pics can’t complain about price either ver affordable ### 5/5 — We need portrait recording *2026-05-08, version 1.3.1* And smoother layouts where we can edit ### 5/5 — Best glasses ever *2026-04-26, version 1.3.1* The glasses are very good the sound and ai were amazing. But at random times the ai would turn on. Overall these were the best ai smart glasses I’ve ever had 🫡🫡🫡🫡 ### 5/5 — Can you guys please add portrait record, recording and photos people would appreciate it way more *2026-04-26* Please and thank you ### 5/5 — Хорошие очки но надо доработать приложение *2026-04-19* Очки классные Разработчики: добавьте пожалуйста выключение шумоподавление Все остальное работает исправно Единственное кто будет качать обновление включите впн --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*