# heydomo — user reviews > 19 indexed App Store user reviews of heydomo by THREEG MEDIA SDN BHD, rated 2.74/5 from 27 ratings. - Source: https://appshunter.io/ios/app/heydomo/id1475611783/reviews - App overview in markdown: https://appshunter.io/ios/app/heydomo/id1475611783.md - Rating breakdown: 5★ 8 · 4★ 1 · 3★ 5 · 2★ 2 · 1★ 11 ## Most critical reviews (10 lowest-rated) ### 1/5 — NO PAYMENT SELECTION *2022-03-07* How to proceed without the button! 😭😭😭😭😭😭 Tell mee howww ### 1/5 — Worst Delivery Service ever *2022-03-04* They have the worst delivery service I’ve ever met. No answers from Call Supports or even Whatsapp support ### 1/5 — Hotline not responsive *2022-03-03* Tried calling and messaging the admin but no response. All merchants on the app appears to be closed, but in fact they were open. Probably glitch or bug. Tried complaining but no respond. ### 1/5 — Worst app ever *2021-08-08* since their launch, it never worked lol no improvements at all but some restaurants still offers this app for food deliveries but ofcourse i think they just want u to download the app cuz it never even worked once even when i use different devices. **Developer response:** Hello there, We are sorry to hear about your issues. We would appreciate if you can contact our hotline at 8231010 or email us at support@heydomo.com so we can identify the issues and rectify it as soon as possible. Regards, heydomo Team. ### 1/5 — Not working *2021-04-29* Not working, when i want to proceed with the order, it says ‘please choose the delivery method’ but there is no option to choose from, no tick box under ‘please select your delivery method’ 😥 ### 1/5 — Customer service *2020-05-26* The app is awesome! But the customer service you have is bad! I tried to contact HeyDomo for a Question that should be inside the F.A.Q page, but there's no response in my WhatsApp messenger and I got a blue tick. Here's a tip, please do provide the time and schedule for when a delivery to Tutong (i don't know about other district applicable) is available. I was expecting to have a decent dinner with my family on the last day of ramadhan to find out that my delivery can be done the next day. ### 1/5 — Please *2020-04-04* There was no back button to go to the previous posts. ### 1/5 — Help *2020-03-28, version 2.0.2* Can’t say much about the app as when I try to sign up for it it doesn’t let me put my mobile number in. The field where to put the number in doesn’t respond at all. Such a shame as was looking forward to it to use it. Maybe you can find a solution for it and I will adjust my review ### 2/5 — Orders Listed *2023-06-28* After done make payment, cannot see the pending order. How do i know if my order is already proceed? ### 2/5 — Not great *2020-05-15, version 2.0.6* The app keeps saying everything is closed. Yet urged king is defiantly open? No customer support option that I can find to ask questions to the app owners. Poor service ## Most praised reviews (9 highest-rated) ### 5/5 — Great little app *2021-08-24, version 2.2.6* Heydomo has saved my life. Being in quarantine for 2 weeks living off horrendously bad hotel food heydomo supplied me with the best takeouts around. ### 5/5 — Really good and very fast service *2020-06-07, version 2.0.8* The person managing the app, Darryn is very responsive and has been very kind at dealing with us as a customer. And for the most part I get my food in a timely manner. ### 4/5 — Eggcellent *2020-06-06* Love the app and the service. Keep up the great work 👍🏻 ### 4/5 — Mantol dikit *2020-04-16* Di minta supaya mempromo ke semua peniaga² penjual² besar & sme di seluruh Brunei Muara, Belait Tutong dan Temburong supaya urang awam dapat mengunakan aplikasi ani untuk mbali makanan dan aing lagi² dimusim pandemic ani. Pertama kali menggunakan aplikasi heydomo hari ani ngudar aing T4, atu nganya yg ada uja nya kawasan Belait. Kalau bulih adakan tah semua kadai² ngambil oder. Sbagai contoh Belait ada jua Makanan jipun kenapa bandar sja. Heydomo misti viral kann ni aplikasi ani. Sekian 4 bintang sja pasal kurang kadai dBelait. ### 4/5 — Excellent but 5stars if there is real time tracking *2020-03-28* Would love it if the app would say order is on the way or ETA of delivery. Order is packaged is too vague. Otherwise, everything else is great **Developer response:** Hi Realpluy, Thanks for the feedback and we appreciate your suggestion! We are constantly developing our platform further and more features are coming soon :) Regards, domo team. ### 4/5 — Excellent service! *2020-02-11* Very impressed with the seamlessness and ease of payment with cards, yay finally! Would love to see the vendors categorized eventually, and descriptions of the food, and a search function. Customer service great- from the Domo team to the delivery team. Fast and easy. **Developer response:** Dear jmalaiali, Thank you for your feedback and for shopping with domo! We have included some of your suggestions in the latest app update and more features are coming soon. Regards, domo team. ### 3/5 — No Payment Options *2021-11-16* Couldn’t complete purchase as payment options didn’t pop up. ### 3/5 — App has bug & no support *2021-06-26* Upon checking out I couldn’t select any payment method. I forwarded a screenshot of it to heydomo team but they weren’t available. I called them and my call was not answered. ### 3/5 — App suddenly crash *2020-05-02* Hello developer, i tried to order food from ochado, but the app suddenly crash. I tried to order from random vendor, and it works fine. I think there’s a minor bug. Fix it pls. Tq. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*