# heylink — user reviews

> 33 indexed App Store user reviews of heylink by Shenzhen Dinghefeng Technology Co., Ltd., rated 4.40/5 from 937 ratings.

- Source: https://appshunter.io/ios/app/heylink/id1624876305/reviews
- App overview in markdown: https://appshunter.io/ios/app/heylink/id1624876305.md
- Rating breakdown: 5★ 724 · 4★ 79 · 3★ 38 · 2★ 23 · 1★ 73

## What do users think of heylink?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Seamless audio transfer
- 🚀 Helpful and practical watch features

**Cons**

- 🐛 Weather not working
- 🐛 Inaccurate parameters
- 🐛 Sign-up and registration issues
- 🐛 Watch not recognized by app
- 🐛 Glitchy watch face and software
- 🐛 Camera on watch not working
- 🐛 Unable to set custom watch wallpaper
- 🐛 No option to switch between 12/24-hour time

**Commonly reported bugs**

- Weather not working
- Watch not recognized by app
- Glitchy watch face and software
- Camera on watch not working
- Unable to set custom watch wallpaper
- No option to switch between 12/24-hour time

**Most requested features**

- Option to switch between 12-hour and 24-hour time
- Option to switch between Celsius and Fahrenheit
- Ability to set custom watch wallpaper
- Improved weather integration and accuracy
- Smoother firmware updates and bug fixes

## Newest reviews (10 of 33)

### 2/5 — Performance

*2026-02-09, version 1.6.0*

Weather is not working and some parameters are not accurate.Will not accept my email address too.Sign up issues! Can do better than this!

### 2/5 — Steps and time

*2025-07-01*

Doesn’t work right!!

### 2/5 — Good app, a little glitchy and needs some updates and the watch is very delicate

*2025-06-11, version 1.5.7*

The app itself is actually really good. The earbuds transfer the audio seamlessly and the watch works really well and is very helpful. However, I found out that by going into brightness and tapping the sun icon you can change to a 12 hour clock, however the watch face still does glitch when looking at the clock page. I would recommend the watch, but I do think the app needs some firmware updates. Also, the camera on the watch does not work on the bright side, though all of the watch dial faces are very interesting and practical, and the watch itself is very good quality again but the software is delicate. I just think it needs some updates. The watch was fun for awhile but then after trying to download some screen faces it absolutely crashed and I had to send it back so for a while this whole setup was good but in the end, the product is not satisfactory.😔☹️😕

### 2/5 — More work

*2024-12-10*

It would be great if I could actually see the weather on the watch and also have the option to change it from the military clock ! But most of all the weather… everything is 0 degrees… it won’t connect to the weather from my phone although I believe it should work that way once it’s connected. PLEASE FIX THIS !!!

### 1/5 — Horrible

*2024-10-30*

I can't even figure out how to connect the earphones

### 2/5 — Agree with other reviews!

*2024-10-20*

This watch could be totally amazing, instead it’s just good for now.  I can’t register it because I can’t read Chinese and I can’t put in the confirmation number they are asking for.  The biggest thing is what others have said.  The fact that it only has 24 hour clock instead of AM/ PM stinks.  Also I would prefer my temperature in degrees not Celsius.   It also keeps deferring my measurements from feet to meters.  Little bugs that seem like they can be easily fixed by adding these features in the app as things you can toggle between depending on your preference,  but until then, my rating is a two.  Easily can turn into a 4.5 to a 5 with those simple changes.

### 1/5 — Cant change time

*2024-07-08*

Dont allow me to register nor change the time of the watch.

### 1/5 — Only military 24 hour time?

*2024-07-05*

Why is it that there is not a setting for a 12 hour view for time display instead of the 24 hour military time. I hate that.

### 1/5 — Faulty

*2024-06-01*

I doesn’t allow degrees in Fahrenheit, doesn’t support a am/pm 12 hour time instead of the 24Hr military time.  When you swipe on the watch you can set shortcuts, but it doesn’t actually allow you to add shortcuts.  Sleep doesn’t record

### 2/5 — Save this app

*2024-05-08*

Absolutely right this needs to be changed asap so compete with other apps such as this one

## Most critical reviews (10 lowest-rated)

### 1/5 — Update needed

*2025-07-19*

You need update.  After 1 yr.  You need a new watch.   It won’t recognize the watch and app!! Prefer monster

### 1/5 — Not Recommended

*2025-06-20*

You cannot upload your pictures as watch wallpaper and no option to choose between 24 hours or 12 hours

### 1/5 — إسبانيا

*2025-05-22, version 1.5.7*

لايمكنني الدخول الى ساعتي اصبح بها رقم سري فجأة اريد المساعدة

### 1/5 — Doesn’t work

*2025-05-16*

Don’t let me go thru the register

### 1/5 — Two problems

*2025-04-18*

I can’t put in the watch any picture i want as other watches, and when you get a message in Arabic it’s written backwards so it’s hard to reas

### 1/5 — Face watches

*2025-03-21*

I don’t see any face watch with sweeping movement, hope you make a lot of them to choose from!

### 1/5 — How am I supposed to register the app if I can’t read the code

*2025-03-03, version 1.5.7*

The code is only in Chinese

### 1/5 — Disappointed

*2025-01-12, version 1.5.7*

When I received my watch I sinc it with my phone no problems but it went flat one day so I put it on charge when it charged up it no longer sinc with my phone so time and date are wrong

### 1/5 — Why can’t I register?

*2024-12-12, version 1.5.6*

Worse smart watch purchases.  First of all I can not register.  I keep trying but I never get a verification code.  Also I agree that not all of us like the 24-hour display for time or no choice on the metric or imperial measurement systems.  Awful

### 1/5 — ساعتي

*2024-12-06*

بسبب اريد ان اضع صورتي الشخصية لايصير يتوقف هذا الشي الذي مخرب البرنامج ارجو ان تحلو المشكله

## Most praised reviews (10 highest-rated)

### 5/5 — Good app

*2026-07-29*

Seems to be operating flawless????? But all in time ??????

### 5/5 — Excelente

*2026-06-11*

Estamos muy contentos

### 5/5 — Khaled v

*2026-05-30, version 1.6.1*

C McNicol

### 5/5 — Me encanta

*2026-02-28*

Súper útiles

### 5/5 — Best phone ever

*2026-01-31*

Well, this front team took a couple weeks for me to get it working tested the headphones out. I love the watch the fact that you can not forget your wash. Your headphones are automatically there so very nice.

### 5/5 — Reset

*2024-11-01*

How to reset watch if locked out?

### 5/5 — Useful

*2024-07-28, version 1.5.4*

Easy to use

### 4/5 — HeyLink product

*2025-12-25*

It’s been helpful. Thanks

### 4/5 — Good app, a little glitchy and needs some updates

*2025-01-14*

The app itself is actually really good. The earbuds transfer the audio seamlessly and the watch works really well and is very helpful. However, I found out that by going into brightness and tapping the sun icon you can change to a 12 hour clock, however the watch face still does glitch when looking at the clock page. I would recommend the watch, but I do think the app needs some firmware updates. Also, the camera on the watch does not work on the bright side, though all of the watch dial faces are very interesting and practical, and the watch itself is very good quality again. I just think it needs some updates.

### 3/5 — No sé encontrar el código

*2024-12-29, version 1.5.7*

No puedo obtener el código de verificación

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
