# Heylo \| Build community groups — user reviews

> 91 indexed App Store user reviews of Heylo | Build community groups by Piccup, Inc., rated 4.90/5 from 5,652 ratings.

- Source: https://appshunter.io/ios/app/heylo-build-community-groups/id1445966180/reviews
- App overview in markdown: https://appshunter.io/ios/app/heylo-build-community-groups/id1445966180.md
- Rating breakdown: 5★ 5,261 · 4★ 250 · 3★ 86 · 2★ 18 · 1★ 37

## What do users think of Heylo | Build community groups?

Overall sentiment: positive

**Pros**

- 👍 Easy to use and organize groups
- 🤝 Great for building community
- 🚀 Efficient event management
- 💬 Helpful chat functionality
- 🙌 Responsive support team
- 🎨 Unique and different features

**Cons**

- 🐛 Buggy and glitchy app
- 🔍 Lack of search functionality
- 🤑 Unethical business practices
- 🤖 Full of bots and spam
- 🤔 Confusing and unintuitive UI

**Commonly reported bugs**

- App crashes frequently
- Slow media loading in chat
- Issues with phone number entry
- Inconsistent app behavior

**Most requested features**

- Add search function within chat threads
- Integrate with Google Calendar
- Allow photo zooming without downloading
- Add Apple login option

## Newest reviews (16 of 91)

### 3/5 — Notifications

*2026-04-25, version 2026.3.18*

Since the update, my notifications aren’t working. I checked my phone settings and they’re all on but nothing from Heylo

### 4/5 — Pretty good

*2026-03-20, version 2026.3.18*

Pretty good for managing a community. Some basic, yet small features missing though.

### 3/5 — rough bug in DoB field

*2026-03-12, version 2026.1.29*

happy to share it with the developer

### 5/5 — Creating Community

*2026-01-22, version 2026.1.1*

I can’t say enough good about this app. It’s become our only hub for communication. We wanted to create a community and not just a club during our rebuild after COVID. Heylo has been a “huge” part in connecting our athletes to make that a reality. Also, customer support has been top-notch.

### 5/5 — Fitness

*2026-01-06, version 2025.12.3*

Updated

### 2/5 — Only ok

*2025-10-19, version 12.0.0*

App is ok except there’s no search functionality whatsoever. Frustrating.

### 5/5 — Eastside Mingles

*2025-10-09, version 11.16.3*

I’m so grateful that we are able to continue our Meetup group where I’ve met countless, beautiful and enterprising people.

### 5/5 — Very easy to use for organisers

*2025-10-06, version 11.16.3*

It’s everything you want in a meet up app and more. Heylo has a great proactive support team too.

### 3/5 — Pretty good app

*2025-09-06, version 11.16.3*

Some modules & things are kinda in the way and could be placed better. Not sure if flow was put through user testing. Notifications are a little wonky from a timing perspective. I’d like the ability to put GIFs in the chat. That’s just something users expect from a chat section now. Bring us GIF access!

### 5/5 — I need a job

*2025-08-07, version 11.16.0*

Give me a job

### 5/5 — Review

*2025-07-31, version 11.15.0*

It’s a good website to know all the Importante events on running ATG you are the best

### 5/5 — Great

*2025-07-04, version 11.14.0*

Use it to organize 80 people for a golf group. Works great!

### 5/5 — Using Heylo has been like giving our volunteer-run club a deep exhale.

*2025-06-19, version 11.14.0*

I coordinate communications for the Lake Oswego Puppy Raising Club, a group of volunteers who raise future guide dogs for Guide Dogs for the Blind. We’re talking puppies, people, and a whole lot of logistics—training outings, puppy-sitting swaps, club meetings, supply exchanges, new raiser orientation, youth protection policies… you name it.

Before Heylo, we were duct-taping together text chains, emails, Google Forms, and calendar invites. Important info would get buried, people felt out of the loop, and leaders were stretched thin just trying to keep everyone connected and informed.

Heylo changed everything.

Here’s what I love:

🐾 It’s one clear, welcoming hub. Events, chats, signups, files, and photos all live in one place—easy for volunteers to navigate and even easier for leaders to manage.

🐾 It cuts down on the swirl. No more chasing RSVPs, repeating announcements, or reattaching the same PDF five times. The app helps us set things up once, clearly, and move forward.

🐾 It right-sizes the noise. With role-based communication and event-based chats, people get the info that’s relevant to them—no more overwhelm, no more radio silence. It keeps members engaged without flooding their inboxes. (And, amen, no more “reply alls” in their inboxes!) 

🐾 Leaders get to lead. Instead of drowning in admin work, they’re mentoring, connecting, and growing the club. Heylo helps us focus on the why behind what we’re doing.

🐾 It strengthens community. We’ve created group chats like “Puppy Supply Exchange” and “Puppysitting Opportunities” where people genuinely show up for one another. Visible RSVPs encourage participation and allow participants to coordinate efficiently. 

Our mission is about building confidence—both in the puppies and in the people raising them. Heylo helps us live that out, every day, with a little more ease and a lot more joy.

### 5/5 — Biking Group

*2025-05-25, version 11.11.0*

Moved off FB group event planning to HEYLO this spring. Great app focused on getting people together, nothing else. Easy to learn and no bugs.  Love the simplicity, lack of time sink tendency on that “other”platform.  Just plan my event and monitor responses and questions as needed.

### 5/5 — Golf Group

*2025-05-16, version 11.10.0*

We moved our golf group from Meetup to Heylo this year, and it has gone really well. It has all the features we need, and everything works nicely (don’t think I’ve run into a single bug yet). Everyone was able to figure it out easily, and the chat is perfect for communicating / coordinating leading up to events. Great app  & service!

### 5/5 — Group Org Love!

*2025-04-22, version 11.9.0*

Being able to organize a group within this app has been wonderful and easy to manage. My brain loves organization and putting things into certain types of places and this app is hugely helpful in that.

## Most critical reviews (10 lowest-rated)

### 1/5 — Buggy

*2026-08-28, version 2026.5.27*

Installed the app on iPhone and it asked for access to add events to calendar, so I granted add access only but it didn’t accept that. Then granted full access to calendar and it didn’t even add the event to the calendar. Bad first experience

### 1/5 — No Customer Support Available

*2026-07-17, version 2026.5.27*

I'm sure it's a great app, if only I could access its features. I've spent the past week putting in Customer Service requests through the Help Chat and several e-mails, but it's all crickets 🦗

### 1/5 — User unfriendly

*2026-05-07, version 2026.3.18*

User unfriendly

### 1/5 — White Nationalism doesn’t belong in Queer Spaces

*2025-09-22, version 11.16.3*

The subgroups formed in this app are organized by dangerous individuals who are also happy sex predators living among regular humans. “Thanks so much for your valuable feedback.”

### 1/5 — App

*2025-04-15, version 11.8.0*

App is not consistent, very glitchy

### 1/5 — Runner club

*2025-03-17, version 11.5.0*

The app should be renamed to runner club or something. There are only runner groups in any city I checked

### 1/5 — Buggy

*2024-12-02, version 11.3.0*

Slow buggy app. Crashes and glitches frequently.

### 1/5 — App down!

*2024-08-16, version 10.15.2*

App won’t open my groups and I am in the middle of planning for an event. Will edit review when it is fixed.

Current status - “our apologies. Something went wrong. Reset / Update / contact Heylo “

### 1/5 — Crashing

*2024-07-29, version 10.15.2*

I have the American App Store, an iPhone 15, living in France. This app is crashing and useless for me - I have tried to re-download. It works for my French friend who has an android, there is a bug.

### 1/5 — Unethical business practices

*2024-05-20, version 10.12.0*

Charged my credit card without consent, I contacted them and they were completely unprofessional and refused to correct their mistake

Update: Professionals listen to feedback and make improvements rather than deny mistakes

## Most praised reviews (10 highest-rated)

### 5/5 — Great app, easy to use!

*2026-08-30, version 2026.5.27*

My hiking group was being hugely gouged for money on a different social app and we just had to leave. Luckily, one of our members discovered Heylo. Since getting set up in it, we have found it works smoothly, makes using it easy, and it is not glitchy like the other one was. Very simple and easy to use. We love Heylo!

### 5/5 — New and now True to It

*2026-08-14, version 2026.5.27*

Started using this app once I move to a new state. And joined a volunteer/welcoming community. It’s a very clean and clear access accessible and links share very well to add more people to it. I love the ability to have a subgroup a sub conversation/chat

### 5/5 — 👌

*2026-07-09, version 2026.5.27*

Nice app

### 5/5 — Great connecting app

*2026-06-08, version 2026.5.27*

This is a great way to connect with your community and events in the area.

### 5/5 — A great platform

*2026-03-31, version 2026.3.18*

Hello is a very helpful platform for groups and clubs to stay connected and to manage gatherings and events. It’s a wonderful tool for helping members stay connected. It’s not perfect, but it’s darn close. I’m sure it will evolve overtime.  If you are already a user or if you become one, I strongly encourage you to share your suggestions for how they can improve the platform. It’s nice that they ask for suggestions.

### 5/5 — Excellent App

*2026-03-25, version 2026.3.18*

Love everything about Heylo and it feels like updates are always right in time and for all the right reasons. Such an easy way to connect communities of people.

### 5/5 — The App for Connection

*2026-03-21, version 2026.3.18*

We use Heylo for everything. We looked at so many apps but this is the only that truly builds community for our groups.

### 5/5 — Easy group planning

*2026-03-05, version 2026.1.29*

Great app that my fellow knitters & I use to plan our sessions!

### 5/5 — An excellent platform

*2026-02-25, version 2026.1.29*

Really impressed with Heylo, easy to use, GREAT personal response to any issues, very good value for money.

### 5/5 — Great new App for socials

*2026-02-23, version 2026.1.29*

Well laid out & easy to use 💫

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
