# Heylo — Leakage Notification System

> Ostomy leakage notification system with continuous monitoring and alerts. (iPhone/iPad app by Coloplast.)

- Source: https://appshunter.io/ios/app/heylo/id1578650712 (this page in markdown: same URL + `.md`)
- Developer: [Coloplast](https://appshunter.io/developer/515277810)
- Category: Medical
- Price: Free
- Rating: 4.83/5 from 6 App Store ratings
- Age rating: 12+
- Requires: iOS 15.0 · 159 MB
- Languages: British English, German (Germany)
- Released: 2021-08-31
- Data updated: 2026-09-29
- Monetization: free

## What is Heylo?

Hello, Heylo™ 
Meet the world’s first 
leakage notification system 
for Ostomy Care.

Heylo checks for leakage 1000 times an hour, so you don’t have to. Heylo notifies you at the first sign of leakage. And it notifies you again if the leakage continues to spread, so you can react before output reaches your clothing.

Heylo is a system that works together;
• Heylo’s sensor layer fits underneath your baseplate and makes direct contact with the skin around your stoma. 
• Heylo’s transmitter clicks onto the top of the sensor layer and connects to your phone via Bluetooth®.
• Heylo’s app notifies you if leakage starts to spread. You can also discreetly check the status underneath the baseplate for reassurance, just like checking your phone for messages.

In order for the Heylo system to function, the system will monitor your usage continuously and register each leakage check. Based on the feedback from the sensor layer via the Heylo transmitter Coloplast will process and store your personal Heylo data, including your sensitive health information, which will in turn trigger leakage notifications through your mobile device whenever needed.

Disclaimer:
This Application is not a substitute for medical advice. Users of the application should consult their healthcare professional before making any health, medical or other decisions based upon the data contained herein.

## Key features

- Continuous leakage monitoring
- Real-time alerts
- Discreet status checks
- Bluetooth connectivity
- Sensor layer integration

## Is Heylo safe?

Not enough ratings yet to assess Heylo.

## Is Heylo legit?

Heylo appears to be a legitimate app. The AppsHunter Legitimacy Score for Heylo is 90 out of 100 points across 7 verification signals from App Store and developer data.


## Frequently asked questions about Heylo

### How often does Heylo check for leakage?

Heylo checks for leakage up to 1000 times per hour, ensuring continuous monitoring for ostomy care.

### What happens if leakage continues to spread?

If leakage continues to spread, Heylo will notify you again, giving you further opportunity to react before output reaches your clothing.

### How does Heylo connect to my phone?

Heylo's transmitter clicks onto the sensor layer and connects to your phone via Bluetooth® for seamless communication.

### Can I discreetly check the status of my ostomy with Heylo?

Yes, you can discreetly check the status underneath the baseplate for reassurance, similar to checking your phone for messages.

### Does Heylo require a subscription?

Based on the provided information, the Heylo app is free to download and use. There is no mention of subscription requirements for the app itself.

### Is Heylo available on Android devices?

The Heylo app is currently supported on iPhone and iPod devices. Support for Android devices is not specified in the provided data.

### What is the age rating for Heylo?

Heylo has an age rating of 12+, making it suitable for users aged 12 and above.

### How frequently is Heylo updated?

The latest version of Heylo is 4.1.2, last updated on June 18, 2025. This indicates regular updates to the application.

## Version history (last 5 releases)

### 4.1.2 — 2025-06-18

Routine maintenance and small fixes to improve the app's performance.

### 4.0.5 — 2024-07-04

New:
• The app is now available in dark mode.
• It is now possible to export data via ones profile.
• It is now possible to accept or decline option to receive a service call, based on certain activity.

Improvements:
• The account creation experience has been updated to improve security.
• Fixed a couple of bugs and polished some details.

### 4.0.4 — 2024-05-29

New:
• The app is now available in dark mode.
• It is now possible to export data via ones profile.
• It is now possible to accept or decline option to receive a service call, based on certain activity. 

Improvements:
• The account creation experience has been updated to improve security.
• Fixed a couple of bugs and polished some details

### 4.0.3 — 2024-05-27

New:
• The app is now available in dark mode.
• It is now possible to export data via ones profile.
• It is now possible to accept or decline option to receive a service call, based on certain activity. 

Improvements:
• The account creation experience has been updated to improve security.
• Fixed a couple of bugs and polished some details

### 2.3.0 — 2022-03-09

Bugfixes
- Various improvements to Bluetooth stability and other improvements to app.
New features
- New option to generate an overview of which permissions are granted to the app, and to assist users to update permissions to support system functionalities.
- New option for the user to initiate account deletion from within the app.

## More apps by Coloplast

- [WheelMate™](https://appshunter.io/ios/app/wheelmate/id515277627)
- [VerbandCheck](https://appshunter.io/ios/app/verbandcheck/id550124569)
- [ColoplastMD](https://appshunter.io/ios/app/coloplastmd/id1228184157)
- [Biatain® AR App](https://appshunter.io/ios/app/biatain-ar-app/id1295185451)
- [Stoma Care](https://appshunter.io/ios/app/stoma-care/id1327330303)
- [MyOstomyLife by Coloplast Care](https://appshunter.io/ios/app/myostomylife-by-coloplast-care/id1571924678)

All apps by Coloplast: https://appshunter.io/developer/515277810

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-29.*
