# Heymarket Texting for Teams — user reviews > 61 indexed App Store user reviews of Heymarket Texting for Teams by Common Sun, Inc, rated 3.30/5 from 51 ratings. - Source: https://appshunter.io/ios/app/heymarket-texting-for-teams/id985015852/reviews - App overview in markdown: https://appshunter.io/ios/app/heymarket-texting-for-teams/id985015852.md - Rating breakdown: 5★ 26 · 4★ 2 · 3★ 3 · 2★ 3 · 1★ 17 ## Newest reviews (10 of 61) ### 2/5 — Limited logins makes this less than desirable. *2024-12-16, version 1.4.65* We love Heymarket for our business, however we just upgraded our computers to MacBooks. Now I can’t be logged into my office laptop, my phone, MacBook and my iPad as it restricts the logins I can use. This is a fatal flaw and one that will make me consider other providers. ### 2/5 — Horrible Customer Service *2021-02-19, version 1.4.7* Not only are their prices extremely high for a text messaging service, God forbid you have an issue! You have to text them and maybe they will respond. Normally, I just get a message that says they are out of the office. ### 3/5 — App is not well-optimized. *2020-07-22, version 1.3.19* Delayed push notifications. Buggy copy and paste. Un-optimized interface and more, this app simply needs more love. ### 3/5 — Crash issues *2020-03-26, version 1.3.19* Conceptually this app is great but when I go to type in a number or name to send a new message to it keeps crashing ### 1/5 — Potential business damage! Do not trust them! *2018-06-29, version 1.3.0* So I have been using this app three days and for no apparent reason my account was flagged and closed ! for sending out information about our company barely hundred text messages went out , my account was closed no explanations and they literally ignored me!! You will be left hanging with no explanation!! ### 5/5 — Very robust great working app *2017-07-18, version 1.1.24* I've played with a handful of mass texting services and HeyMarket is by far my favorite. The app specifically is very robust and works well. Practically all the features on mobile app is there versus sitting behind the computer. Web app is also great interface. Very easy to use. Love it! ### 5/5 — Great Functionality! *2017-07-11, version 1.1.29* Couldn't run my businesses without it. ### 5/5 — Customer messaging *2017-05-13, version 1.1.25* We have a single shared Heymarket number which my team uses (on android and iOS phones) to respond to customer requests. Works great . No issues yet. ### 5/5 — Perfect for tracking customer Messages *2017-05-09, version 1.1.24* My team uses the app for customer support. It's great being able to give customers a single number and have anyone on the team reply. We've increased response time and repeat sales because of this. Especially nice that it works in a web browser where I can control employee access. ### 3/5 — Great App but price high *2017-04-28, version 1.1.23* I've had the chance to try this app for over a month now. Last week or so it's been crashing on me so I am not very happy with it at the moment. I use this app to text patients to remind them of their appointments or use this app to keep track of conversations/chats with patients. I like the fact that it's all kept here within the app instead of my regular txt messages. I also like the concept of having its own phone number. It allowed you to make templates of conversations and utilize it over and over. It's a fairly simple app to learn and use. After the trial period, the fees are as follow...$9.99/month for 25 contacts & can go as high $99/month for unlimited contacts. With that being said, the customer service usually respond fairly quickly. They would have receive a 5 star had the price been more reasonable. ## Most critical reviews (10 lowest-rated) ### 1/5 — Glitchy *2025-06-05, version 1.4.77* The changed their formatting around 4 months ago- and now the platform glitches and sent out messages that weren’t meant to be sent on different days! Plus, they’re troubleshooting team I’ve been dealing with for Does nothing. I really hope my company changes there SMS. If it was my decision, I would be done! ### 1/5 — Support help needed asap *2025-03-29, version 1.4.72* Texts to Lists and individual texts not being sent! Texts to help support not going through! No url support services to contact support! ### 1/5 — Sells your data *2024-08-15, version 1.4.58* Their privacy policy states they collect browsing data, including websites visited outside of Hey Market and they share it with other social media and advertising platforms. No thanks. ### 1/5 — Glitchy, slow, lacking. The mobile app doesn’t have the ability to start a new message anymore *2023-11-21, version 1.4.48* I’m not sure what happened, but now I can’t even start a conversation with a customer from the app. I have to start from a computer. Being a contractor, I don’t always have access to a computer on the field so this is very frustrating that a basic button to start a text is completely missing now! Many of the functionalities that were available on this app five years ago are now premium features and my business cannot afford to pay for these items that we used to be able to use as part of the basic plan. This is very frustrating. Also I no longer receive push notifications from the app. I have to constantly reload the app, or uninstall and reinstall it. I feel like my phone number is being held hostage now. My response times are horrible to my customers and it makes me look really bad. ### 1/5 — Not good *2022-12-26, version 1.4.32* Crashes every time I try to create a new conversation. I can’t text anyone on this texting app. Also, it crashes every time I try to click “contact us”. So there is no customer service available. ### 1/5 — No Satisfaction *2022-11-11, version 1.4.30* Paid for Pro Subscription $239 via Apple Store, supposed to have 2500 Texts monthly. Logged in, tried to send first message and site said I had reached the threshold of allowed messages and that I would be charged per message without ever having used app(?)! When I spoke to HeyMarket support, I was informed I needed to cancel Subscription with Apple and buy through them (?)! Support ticket took 3 days to chat with 2-3 hrs between chat message responses, and still NO satisfaction or resolution from Hey Market as to what to do between now and when Apple May or may not reimburse for payment. Reached out to HeyMarket sales contact 2 days ago with NO response. Bad service, great concept but not worth the hassle. ### 1/5 — Heymarket fails as a communications company *2022-01-27, version 1.4.16* So your app is about communication??? Well then why didn't Heymarket vet the usability of their app on the Apple Silicon computers. And when they find that the app in the AppStore does not open on a Mac why do they stay silent and not fix this issue. ### 1/5 — Scam *2020-05-10, version 1.3.19* I just paid $49.99 for a subscription, sent two messages to a list of 88 people, and then received a message saying that I was over my limit and couldn't send anymore messages. Two messages!! Responses from admin are slow, and they do not aim to resolve issues. ### 1/5 — Glitchy- detrimental to business! *2019-12-17, version 1.3.18* Use at your own risk. You can’t even talk to anyone if you have issues. It’s glitchy and sent ALL contacts an automated text after the conversations were closed. Really made a lot of people angry and annoyed. Cancelled immediately!!!! ### 1/5 — Do not use this company *2019-08-01, version 1.3.14* Zero stars. I paid for premium on the app and it never activated. I asked for a refund and they claim there is nothing they can do. Shady business and app. ## Most praised reviews (10 highest-rated) ### 5/5 — Director of IT *2026-02-10, version 1.4.82* Love how the app allows our team to message clients on the go and that it syncs to what I see when logged into the website ### 5/5 — Awesome app! *2021-09-01* I am a buissiness owner and wanted a simple solution to centralize all communication with our office staff and our employees all over Canada! This app is doing great! Simple to use and people who receive texts don't even know we are using an app! ### 5/5 — A++ *2019-11-15, version 1.3.17* Really big fan of the company. They are essential to everything we do and I can’t imagine running our day to day operations without Heymarket ### 5/5 — Roberto *2019-09-09, version 1.3.15* I love the app especially Apple Watch app where I can quickly respond!! ### 5/5 — Reliable App *2019-05-09, version 1.3.10* Just started using HeyMarket with my team. Team works so much more efficiently and the app keeps getting better! If any businesses are looking for a reliable service, use HeyMarket y’all! ### 5/5 — Love this app *2018-06-07, version 1.3.0* We are a small business that communicates with our clients and drivers over text messaging, before Heymarket we were using iMessage and it was hard to share texts with the team. Heymarket has made it easy for all of us to share messages and we love it! Great app and support. ### 5/5 — Great for my team *2018-05-09, version 1.2.10* We have been using google voice for texting and it breaks down when our team needs to manage the responses. Heymarket lets us respond as a team and manage our text communications. Great app ### 5/5 — Awesome App and People *2017-10-20, version 1.1.36* The team that assists in set up is great and hands on with video streaming and live demos, the set up and function is quick and painless. The results for our purpose of improved more efficient communication have been better than expected! ### 5/5 — Revolutionizing my communications! *2017-08-29, version 1.1.33* I've dreamed of this app like this for years. Finally it's here. Created three lists of groups I need to text regularly and can send them personal SMS messages. Ported my number over so that when a contact calls me back it goes to my office phone, and can send/receive SMS messages from my desktop or app. Everything I need to communicate quickly with SMS. ### 5/5 — Finally! *2017-07-31, version 1.1.30* It was about time someone came up with a simple and effective way to direct text to groups in an organic way, and adapt them to a constantly changing environment. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-20.*