# HFX — Personalized Pain Management

> Personalized pain management app for Nevro HFX iQ spinal cord stimulator. (iPhone/iPad app by Nevro Corp..)

- Source: https://appshunter.io/ios/app/hfx/id6443477068 (this page in markdown: same URL + `.md`)
- Developer: [Nevro Corp.](https://appshunter.io/developer/1613247836)
- Category: Medical
- Price: Free
- Rating: 3.48/5 from 71 App Store ratings · 58 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 59 MB
- Languages: English
- Released: 2022-10-22
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hfx/id6443477068/reviews.md

## What is HFX?

There's now a better way to manage your chronic pain. The HFX App pairs with the Nevro HFX iQ spinal cord stimulator to learn from your unique pain and deliver personalized pain relief from your smartphone.  Join over 100,000 people who have been treated with HFX therapy.

The HFX App is easy to use:  

  1. You complete simple check-ins 

  2. HFX iQ learns from your unique pain experience 

  3. Get your personalized recommendation 

With the HFX App you can:  

Get continuous pain relief.  

HFX iQ will learn from your inputs, preferences, and unique pain experience to deliver personalized pain relief.  

Receive proactive patient support within 24 hours.

The HFX App will send alerts to your Nevro Care Team so they can proactively reach out to provide support when you need it.   

Save your favorite programs. 

Bookmark your favorite programs that you like to use or want to easily return to. You can personalize your favorites by giving it a name like “walking” and selecting a color. 

Track your progress. 

Better understand your pain level trends, review your relief over time, and how your pain responded to past programs.  

Earn badges. 

Collect badges as you complete goals, achieve more pain relief, or reach a milestone.  

Check your battery level. 

Your battery level is conveniently displayed on your Home screen. When your battery is low or empty, you will get a notification to recharge.  

Safely get an MRI scan.* 

Easily turn on MRI Mode so you can safely get a full-body MRI scan.    

*Within conditional parameters. Refer to https://www.nevro.com/English/us/patients/patient-manuals/default.aspx  for detailed information on MRI safety and conditions. 

________________________________________ 

The HFX App will work on select Apple devices: iPhone 8 and above running iOS 15 or later. To view the list of compatible devices, go to https://www.NevroHFX.com/resources/hfx-app/

The HFX App is approved for use with the Nevro HFX iQ Spinal Cord Stimulator within the U.S., English Only. 

The HFX App controls an implanted medical device only available if prescribed by a physician. You should consult your physician before using the Nevro HFX iQ Spinal Cord Stimulator (including the HFX App) or making medical decisions.  The HFX App can change your HFX iQ therapy settings; use only as directed by your Nevro Care Team or physician. 

Nevro Corp.
1800 Bridge Parkway
Redwood City, CA 94065 U.S.A. 

Provider and Patient MRI Questions
p: +1-888-895-8105 


HFX, the HFX logo, HFX iQ, the HFX iQ logo, NEVRO, and the NEVRO logo are trademarks or registered trademarks of Nevro Corp.


iPhone is a registered trademark of Apple, Inc. 
Bluetooth is a registered trademark of Bluetooth SIG, Inc. and Nevro’s use is under license.

## Key features

- Personalized pain relief recommendations
- Proactive patient support
- Save favorite therapy programs
- Track pain relief progress
- Earn achievement badges
- Check device battery level
- Enable MRI Mode

## Recent user reviews (10 of 58)

All indexed reviews: https://appshunter.io/ios/app/hfx/id6443477068/reviews.md

### 1/5 — ok if it works

*2026-07-14, version 2.0.1*

on a good day, it's buggy with connection issues. unfortunately, it stopped connecting entirely after six months and I've been unable to control pain for weeks now with no update from the company. had no issues with the old school remote I used for over eight years previously.

### 5/5 — Long-Term Success

*2026-06-30, version 2.0.1*

After 18 months with the NEVRO Spinal Cord Implant and this app, it has earned a 5-Star Review. After having been fully crippled by chronic pain (unable to sleep and unable to take a deep breath), NEVRO has provided real relief. 

The App is very helpful, especially when used in tandem with the NEVRO Care Team. It did take a few months to get the device focused at its best. The Care Team patiently walked me through step by step adjustments with the app. 

Did the device provide 100 percent relief? No. A cocktail of prescribed medication is still part of my daily routine. And I am still disabled by the chronic nerve pain. But the NEVRO device and this app have provided tremendous benefit to the quality of my life. 

If you are being disabled by chronic pain, I encourage you to speak with your physician and explore NEVRO’s products to see if they might be helpful to you.

### 1/5 — Gin

*2026-06-27, version 2.0.1*

This app is a piece of trash. No matter where I go in my house I can’t get it to connect via Bluetooth. 

How is the rep supposed to see my improvement to be able to adjust or tweak my program?

### 1/5 — Crazy Lady

*2026-06-24, version 2.0.1*

DONT DO IT.

### 3/5 — Problem with app?

*2026-06-14, version 2.0.1*

For he last few days when I try to open the HFX app to do my daily review, all I get is a white screen.  What is going on??

### 3/5 — Dark Mode Please!

*2026-05-29, version 2.0.1*

Can You please add an option in settings to set the Home Screen to dark mode please????? So sick of being “BLINDED” by the frigging white Home Screen!

### 3/5 — White screen!

*2026-05-24, version 2.0.1*

I've had this app for almost a year.  It has worked fine up until last week.  Now all I get is a white screen.  What's up?  I can no longer keep up with my progress or do my daily assessments.  This is my lifeline!  My pain has been relieved by up to 80% but it seems I have been cut off from contact!  I feel fine, so I am fairly confident that the unit is doing it's job,  but I have developed 5 points of high impedance  that are very concerning.  Help!

### 1/5 — Frustrated and over it!!!!

*2026-05-02, version 2.0.1*

Let me just first start off by saying…. When it works, it’s amazing! I have provided such a low rating due to the several frustrations in using this product for the past two years.
1. Repetitive issues with the app not working correctly.
2. Dropping off the network, requiring a face to face visit from Nevro rep to get my stimulator “back online”. So, so, so very inconvenient! (Time off work, scheduling appointment that must be at the doctor’s office) Multiple challenges with that! My last appointment with Nevro I learned that the “very small pizza” on the charging pad must hit the EXACT center of the stimulator in your back.  NGTL…. MF has taken a few flight trips across the living room, which only leaves me extremely frustrated and hopeless, along with excruciating pain! Worst design ever!!
3. I have spent hours attempting to place the charging pad against the device in my back. Belt pocket for charging pad is the worst design ever!
4. You have to take time to charge every other day. 

Today I am dealing with the white screen. This is a new thing for me but I have read some reviews mentioning this. I wish someone would post resolution.😩

I’ve taken steps to have device removed.

### 3/5 — Frustrated

*2026-04-24, version 2.0.1*

This app is so difficult to connect to Bluetooth. I don’t have problems connecting to Bluetooth with anything else but HFX!  I have never had to restart my phone so much. I’m about to just be over it.

### 3/5 — App no longer loading

*2026-04-10, version 2.0.1*

The device is still working but the app no longer loads and gets stuck on a white screen. I am not able to adjust the device settings for differing levels of pain. I have an iPhone 12 Pro Max.

## Frequently asked questions about HFX

### What does the HFX App do?

The HFX App works with the Nevro HFX iQ spinal cord stimulator to provide personalized pain relief. It learns from your unique pain experiences through simple check-ins and then delivers tailored therapy recommendations directly from your smartphone.

### What are the key features of the HFX App?

Key features include personalized pain relief recommendations, proactive patient support within 24 hours, the ability to save and bookmark favorite therapy programs, progress tracking of pain levels and relief over time, earning badges for achievements, checking device battery levels, and enabling MRI Mode for safe scans.

### How much does the HFX App cost?

The HFX App is provided free of charge. It is designed to work with the Nevro HFX iQ Spinal Cord Stimulator, which is available by prescription from a physician.

### What devices are compatible with the HFX App?

The HFX App is compatible with select Apple devices, specifically iPhone 8 and above running iOS 15 or later. A full list of compatible devices can be found on the NevroHFX.com website.

### Who is the HFX App for?

This app is intended for patients who have been prescribed the Nevro HFX iQ Spinal Cord Stimulator for managing chronic pain. It requires consultation with a physician before use and should only be used as directed by a healthcare provider.

## Version history (last 5 releases)

### 2.0.1 — 2024-10-22

Enjoy the same pain-relieving therapy and patient support but now with additional algorithms to further optimize your relief, new branding, a sleep assessment question, and Bug fixes.

### 1.0.8 — 2023-04-10

Bug fixes and Terms of Use updated, link available in App Store description.

### 1.0.7 — 2022-12-09

Bug Fixes

### 1.0.6 — 2022-10-26

Bug Fixes

### 1.0.5 — 2022-10-22

No release notes.

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## Related topics

[hfx](https://appshunter.io/ios/topics/hfx) · [hfx iq](https://appshunter.io/ios/topics/hfx-iq) · [nevro hfx](https://appshunter.io/ios/topics/nevro-hfx) · [spinal cord stimulator](https://appshunter.io/ios/topics/spinal-cord-stimulator) · [pain management](https://appshunter.io/ios/topics/pain-management) · [stemulator](https://appshunter.io/ios/topics/stemulator)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
