# HGS ESS — user reviews > 50 indexed App Store user reviews of HGS ESS by HGS International Private Limited. - Source: https://appshunter.io/ios/app/hgs-ess/id1151337825/reviews - App overview in markdown: https://appshunter.io/ios/app/hgs-ess/id1151337825.md ## Newest reviews (19 of 50) ### 1/5 — Worst experience. *2024-06-17, version 9.0.10* Doesn’t allow download any content. It doesn’t seems to be working for iPhones ### 1/5 — App Issue *2024-05-27* My app experience is really bad. Mostly it crashes, not able to download the required files. While scrolling company banner also scrolls down which is pathetic. Very difficult to use. ### 1/5 — Crashes all the time now *2024-04-12, version 9.0.7* Not able to login. Once the pin is entered, the app crashes ### 1/5 — Unable to view downloads *2024-01-29, version 9.0.7* Very bad update I ain’t able to view my statements and sal slip and other docs for submission. Pls look into urgently ### 1/5 — App not working after login *2023-09-24, version 9.0.7* After login, app not proceed after accepting terms and condition page. It gave “error occurred” error. Not able to see home page ### 1/5 — Unable to excess *2023-08-20* Why is the HGS app not working on IPHONE. I once logged in last year and after logout. I am unable to logged in. I have change my password to retrieve back to access but it does not accept. This is pathetic. Please fix at the earliest. ### 1/5 — App is not working *2023-06-14, version 9.0.7* So sad that the app worked only for a week or so. After an update, it’s crashed. ### 1/5 — Useless *2023-05-23, version 9.0.7* App not working after trying 6 times re installation also ### 1/5 — Undefined? *2023-05-16, version 9.0.7* Undefined is the only word I see after login for the past 1 month. Nothing else. Now how am I supposed to download a pay slip or any other important document? Joke of an app. ### 1/5 — Worst app ever *2023-04-28* It should be removed from ios store as it is complete crap. The same password works in online portal but app says incorrect password and display a blank screen on your face. Slow in response think some 8 yr old boy has developed this ### 1/5 — App not Working *2023-03-28, version 9.0.6* Since the latest update the app is crashing and showing connection is not secure and app closes ### 1/5 — No Data Available After 2022 *2023-02-28* I download the app to see my salary slip and its only available until November 2022 after that not a single further data available on this app where i want to see my January and February Salary slip of 2023 … ### 1/5 — Literally the worst app I have used *2022-09-14* Looks like a few 3 year old kids have created this app based on 2 days of knowledge gained kn Whitehat junior. Jokes apart shame on Hgs group for creating such a useless app that does not fulfil the very purpose it has been built for. ### 1/5 — Unable to download any documents *2022-09-11* Since last 2 updates, the app has stopped working properly in iOS. With the latest version, I am not able to download any documents from the app to my iPhone. Please provide resolution at the earliest. And also try to keep up with latest iOS updates such as iOS 16. The app should be compatible for the latest version of iOS. ### 1/5 — Payslips are not getting downloaded *2022-09-11, version 9.0.2* Earlier I was able to download the payslips and other documents and was able to save on files but now it’s not happening ### 1/5 — App Not working *2022-09-11, version 9.0.2* nothing is showing in this app it needs to be updated i have installed many times but it doesn't work ### 1/5 — App not working after last update *2022-09-08, version 9.0.0* App not working after last update ### 1/5 — App not working *2022-09-07, version 9.0.0* App not working in iPhone after latest update. Please fix the issue at the earliest ### 1/5 — App not working after update *2022-09-07, version 9.0.0* Initially app was working fine, but after updating, it is showing blank white page ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst application *2025-08-01, version 9.0.10* Only white page appears. Doesn’t load at all ### 1/5 — App not working *2025-02-25, version 9.0.10* The very first time it will work but later the app doesn't load anything only white page. Tried 20/30 times of reinstalling the app but yet the issue same, few days back there was update and I though the bug is fixed by team but yet same. I didn't understood why the developer is updating the app when it’s not at all working. ### 1/5 — Crash app *2025-02-21* Please change app name to crash app because its crashing not working at all. While registering on app works fine but as soon i tried to login its crashing just white page appears. Please look after it. ### 1/5 — Completely Unusable App *2025-01-11* When I open the app, all I see is a blank white screen. It’s disappointing that the app doesn’t work at all. Thanks for delivering such a ‘beautiful’ user interface—truly a frustrating experience. Please fix this issue! ### 1/5 — CRASH *2024-12-13* “The app works the very first time after installation, but afterward, it only shows a blank white screen and doesn’t load anything. I’ve tried many times, but the issue remains. The service and app are very bad, and such an app should be banned if it’s not functioning properly.” ### 1/5 — Doesn't allow to login *2024-09-18, version 9.0.10* The app is pathetic. It doesn't even allow to login a user after adding the password. ### 1/5 — Pin required *2024-08-30, version 9.0.10* Asking for q Pin and when try to create it doesn't move forward. Worst app ### 1/5 — iPhone Application is breaking downloads *2024-07-06* iPhone Application is breaking downloads and documents and letters are always problem for downloading. Performance and issues are too much hence rating as 1 star ### 1/5 — Worst app ever seen *2024-07-03, version 9.0.10* Doesnt open on Iphone since i downloaded. Only a Blank page opens and it gets stuck. ### 1/5 — Useless App *2024-06-22* Nothing works, just loads the home page. Can’t download any form or document. Once you click on any document to view or download, it just shows the loading screen and nothing happens. ## Most praised reviews (7 highest-rated) ### 5/5 — User friendly *2019-04-29* User friendly.. ### 5/5 — Good 👍🏽 *2018-06-02* Works completely fine. Does all it’s meant for. Had a complaint before, as I was unable to login. But now it’s solved. ### 4/5 — App not working *2022-09-07* White screen. Nothing is loading apart from it ### 4/5 — Mind of its own *2020-09-30* UI is terrible, sometime it works sometime it doesn't. Stay away from the app ### 2/5 — This app is a joke *2022-09-17* For what joy this app is even exist, as it won’t allow you to do anything or see anything, fix the issue remove the app itself ### 2/5 — Application was not working in IPhones *2022-09-02* After latest updating this app was not working plz provide proper updates there was some bugs in it. ### 2/5 — Not optimised for iPhone X/XR/XS/XS Max *2019-04-27, version 5.0.2* While the app is functional, you will be dealing with the headers and titles being lost to the notch. Same issue worth certain menu and button options which get cut to the edges and Home bar. It's a barbone app otherwise --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*