# HHAeXchange+ — HHAeXchange Caregiver App

> Mobile app for caregivers to manage schedules, document visits, and communicate with agencies. (iPhone/iPad app by Homecare Software Solutions, LLC.)

- Source: https://appshunter.io/ios/app/hhaexchange-plus/id1623129489 (this page in markdown: same URL + `.md`)
- Developer: [Homecare Software Solutions, LLC](https://appshunter.io/developer/883673339)
- Category: Business, Medical
- Price: Free
- Rating: 4.50/5 from 996 App Store ratings · 216 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 90 MB
- Languages: American English, Albanian, Arabic, Armenian, Bangla, Burmese, Khmer, Croatian, French (France), Gujarati and 15 more
- Released: 2023-06-12
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hhaexchange-plus/id1623129489/reviews.md

## What is HHAeXchange+?

HHAeXchange+ is the caregiver mobile app by HHAeXchange designed to support caregivers and their clients. 
From the first clock-in of the day to the last recorded visit note, HHAeXchange+ makes it easier to deliver high-quality care while staying organized, EVV compliant, and connected. 

With HHAeXchange+, you can:  

-- Clock in and out quickly with secure, configurable GPS 
-- View your schedule and visit details all in one place 
-- Record plan of care tasks and track goals without paperwork  
-- Capture visit notes your way – by typing, voice recordings, or photos 
-- Communicate with your agency through real-time chat 
-- Stay productive offline. Your work syncs automatically when you’re back online  
-- Monitor member progress proactively and improve outcomes with Care Insights 

Whether you’re helping with daily activities, documenting skilled visits, or keeping families informed, HHAeXchange+ helps you focus on what matters most: caring for your clients.

## Key features

- Secure GPS clock-in/out
- Schedule and visit details view
- Paperwork-free task recording
- Flexible visit note capture (typing, voice, photo)
- Real-time agency chat
- Offline sync capability
- Care Insights for member progress

## Chart rankings

- #143 in Top Free · Business (US App Store)

## What do users think of HHAeXchange+?

Overall sentiment: negative

**Pros**

- ⭐ App works as intended

**Cons**

- 🐛 Frequent crashes and glitches
- ⏱️ Slow performance and loading times
- 📍 Inaccurate GPS location tracking
- 🔄 Inconsistent login and clocking in/out functionality
- 💾 Loss of schedule and visit data after updates
- ⚠️ Unreliable app with many issues

**Commonly reported bugs**

- Login issues with invalid credentials
- Inability to clock in/out properly
- Disappearing schedules and visit data
- Incorrect location tracking and distance reporting

**Most requested features**

- Improve GPS accuracy and reliability
- Enhance stability and reduce crashes
- Streamline login and clocking in/out process
- Ensure consistent data retention after updates
- Provide better support and communication

## Recent user reviews (10 of 216)

All indexed reviews: https://appshunter.io/ios/app/hhaexchange-plus/id1623129489/reviews.md

### 2/5 — Not it!

*2026-08-17, version 26.07.02*

This app not it the company I’m currently working for not it. They keep sending me messages saying it I like my shifts, I could go on the a pp and look in “Open Visits” the doesn’t have a tab that says Open Visits 🤦🏽‍♂️ dumb just fkn dumb. I seriously can’t wait till I leave this company and I don’t have to use this stooopid app.

### 5/5 — Sábala21@hotmail.com

*2026-08-17, version 26.07.02*

Kathy#21

### 1/5 — Useless

*2026-08-15*

This app is trash, absolutely useless. It’s unreliable and frequently doesn’t “connect” for logging in or logging out. My clients are active and my main task is transport and community connection so relying on a mobile device for time marking is absolutely terrible as it requires cell service to function. I’m still required by my agency to send in physical timesheets as it’s not reliable enough to negate paperwork. I also can’t log in from time to time because it updated or the phone updated and I have to go through a bunch of hoops to log back in… even with facial recognition to open the app sometimes it fails if angle is off or the lighting is poor or my hair is different. 4/10 would not recommend for jobs outside the “office”.

### 5/5 — I madera 19 *

*2026-08-12, version 26.07.02*

HHA

### 1/5 — This site is an illegal

*2026-08-10*

Can not give any stars as This site is illegal  I HATE it with a passion as it never works and the GPS tracker is way off and I been told by a judge it highly illegal to track you trump is shutting down home care before the end of the year so all this bs will be shut down soon

### 1/5 — App Login Broken

*2026-08-08, version 26.07.02*

The app is trying to login to hhaexchange.com, but it’s suppose to use ucp.hhaexchange.com so I can’t login. I gotta keep adding the shifts manually till someone feels like fixing it.

### 1/5 — Login

*2026-08-04*

I have been using this app for approximately three years now. Il never really generally had a problem until today when I tried to log in to clock out and I could it’s extremely frustrating because this is my lifeline to clock in and out for my client and for me really generally hope you fix this

### 1/5 — Bug fix

*2026-07-15*

Hey so I was trying to clock in on this app and it said email or password incorrect. I know it’s the correct password because I copy and pasted it straight from the old app and it works fine there. I’m unsure on why it is doing this but could you fix it please

### 5/5 — Care giver

*2026-06-14*

I have been with outreach for 2 years now and I love it. When I mess up a time or have any questions everyone in the office to the case workers have had my back. I would never give them up. Thank you everybody for your time and help these 3 years.

**Developer response:** Thank you for you feedback, we appreciate it very much.

### 1/5 — Too many bugs

*2026-06-11*

A couple times I tried clocking in on this app and it completely takes out my clients information and I have to keep calling the company to straighten it out, at this point I would rather go back to paper then use this app

## Frequently asked questions about HHAeXchange+

### What does HHAeXchange+ do?

HHAeXchange+ is a mobile application designed for caregivers. It helps them manage their daily tasks, including clocking in and out of client visits, viewing their schedules, documenting care plan tasks, and recording visit notes. The app also facilitates communication with their agency and tracks client progress.

### What are the key features of HHAeXchange+?

Key features include secure GPS clock-in/out, a centralized view of schedules and visit details, the ability to record plan of care tasks and goals without paperwork, flexible visit note capture via typing, voice, or photos, real-time chat with agencies, offline synchronization, and Care Insights for monitoring member progress.

### Is HHAeXchange+ free to use?

Based on the provided information, the app is offered for free. There are no mentions of subscription fees, in-app purchases, or advertisements within the application's description.

### Who is HHAeXchange+ designed for?

This app is specifically designed for caregivers and home health aides. It aims to support them in delivering high-quality care by providing tools to stay organized, ensure EVV compliance, and maintain clear communication with their respective agencies.

### How does HHAeXchange+ help with documentation?

The app offers comprehensive documentation features. Caregivers can record plan of care tasks and track goals without needing physical paperwork. They can also capture visit notes in various formats, including typing, voice recordings, or photos, making documentation flexible and efficient.

## Version history (last 5 releases)

### 26.08.02 — 2026-08-28

Enhanced Security & Seamless Login
We’ve added Multi-Factor Authentication (MFA) to keep your data safer than ever.
Extra Protection: An added layer of security during login to protect your account.
Stay Logged In: Once verified, our new secure token storage remembers you, so you can get to work faster without repeated MFA prompts.
Improved Privacy: Enhanced encryption on iOS and Android ensures your information stays secure.
Update now for a safer, smoother experience!

### 26.08.01 — 2026-08-24

Plan of Care Enhancements: View patient-specific Care Plan Notes and duty details—including expected minutes, frequency, and instructions—directly on the Duties screen.
Enhanced Security: Multi-Factor Authentication (MFA) added for increased account protection.
Bug Fixes: Improved calendar reliability, accessibility updates for time edits, and UI enhancements for smaller devices.

### 26.07.02 — 2026-08-07

In the latest version of the HHAX+ Mobile App, we’ve addressed key issues to improve your experience. 

This release focuses on:
Bug Fixes: Resolved critical bugs to enhance app performance and reliability.

### 26.07.01 — 2026-08-03

New and updated items in this release of HHAX+:
Serbian language support — Use the app in your preferred language.
High Contrast Mode — Improved visibility and accessibility throughout the app.
Chat improvements — Enhanced reliability and performance for messaging.
Offline mode — Stay logged in and access key features during connectivity issues to the login system.
Guardian signature update — Streamlined signature capture workflow.

### 26.06.01 — 2026-06-27

Direct Messaging is here — communicate with your agency, set message priorities, and stay organized. 
Conversations (MS only) enables seamless care coordination between caregivers, providers, payers, and members in a single secure thread. 
We’ve unified the login experience for CMA users migrating to HHAX+, providing streamlined, secure access. 
Plus, we’ve strengthened privacy protections during registration so your personal information stays safe.

## Apps similar to HHAeXchange+

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## More apps by Homecare Software Solutions, LLC

- [HHAeXchange](https://appshunter.io/ios/app/hhaexchange/id883673336)
- [Care Insights](https://appshunter.io/ios/app/care-insights/id1577176677)
- [HomeCareHub](https://appshunter.io/ios/app/homecarehub/id6621208836)

All apps by Homecare Software Solutions, LLC: https://appshunter.io/developer/883673339

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*