# HHAeXchange — Caregiver Mobile App > Mobile app for home health caregivers to manage visits, clock in/out, and communicate with agencies. (iPhone/iPad app by Homecare Software Solutions, LLC.) - Source: https://appshunter.io/ios/app/hhaexchange/id883673336 (this page in markdown: same URL + `.md`) - Developer: [Homecare Software Solutions, LLC](https://appshunter.io/developer/883673339) - Category: Business - Price: Free - Rating: 3.10/5 from 2,138 App Store ratings · 160 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 39 MB - Languages: American English, Albanian, Arabic, Armenian, Bangla, Burmese, Khmer, Filipino, French (France), German (Germany) and 13 more - Released: 2014-06-09 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hhaexchange/id883673336/reviews.md ## What is HHAeXchange? The caregiver app for all HHAeXchange users. Not applicable to Texas, Illinois, or Massachusetts. The HHAeXchange Mobile App empowers caregivers with an easy-to-use app to clock-in and out right from their smartphone. Seamlessly connected to their agency and available in multiple languages, the Mobile App allows caregivers to view their schedules, get directions to the patient’s home, clock in and out, communicate with their agency, and accept new cases – all while on-the-go. -- Electronic Visit Verification (EVV): Clock-In and Clock-Out with the simple tap of a button. Whether the visit occurs in the home, or out in the community, HHAeXchange will verify the start of the visit by matching an approved patient address to the clock-in GPS coordinates. -- Scheduling: See your scheduled visits in real-time. View patient info like demographics, plan of care tasks specific to the patient, and directions to the patient’s home. -- Case Broadcasting: Get immediate notifications when a shift becomes available and request or reject it on the spot. -- Visit Notes: Easily add comprehensive visit notes, including text, image, and/or recorded audio. -- Messaging: Communicate with your agency in real-time through the App’s Message Center. Disclaimer: The HHAeXchange Mobile Application requires an active internet connection (3G, 4G, or WiFi). ## Key features - Clock-in and clock-out for visits - View schedules and patient information - Get directions to patient homes - Accept or reject new case notifications - Send visit notes with text, image, or audio - Real-time messaging with agency ## Chart rankings - #192 in Top Free · Business (US App Store) ## What do users think of HHAeXchange? Overall sentiment: negative **Pros** - ⭐ Easy to use - ✨ User-friendly interface - 💯 Great app overall **Cons** - 🐛 Frequent crashes and bugs - ⏱️ Slow performance and loading times - 📍 Inaccurate GPS location tracking - 🔒 Login and authentication issues - 🔄 Unreliable clock-in/clock-out functionality **Commonly reported bugs** - App freezes and becomes unresponsive - Clock-in/clock-out times not recorded accurately - GPS location consistently shows wrong address - Repeated password reset requirements **Most requested features** - Allow time corrections and adjustments through the app - Implement a dark mode option - Improve notification system and message handling - Provide better integration with agency systems ## Recent user reviews (10 of 160) All indexed reviews: https://appshunter.io/ios/app/hhaexchange/id883673336/reviews.md ### 2/5 — Clock in and out *2026-08-19, version 26.07.01* I’ve had constant issues clocking in and out, where it never registers my clock ins and out. Then it’ll show I’m like 5000ft from the house and constantly have issues with the gps. This app needs major adjustments and fixes to work better ### 3/5 — 🫪🤯🤬 *2026-08-15, version 26.07.01* Hate this app, always, have to sign a Darkside and send them back in ### 3/5 — Update or No Update *2026-08-13, version 26.07.01* It’s always an issue with this app gps sign in , can’t see notifications what is the update for if it’s not helping the app progress or to help the users .. ### 1/5 — Horrible *2026-08-10, version 26.07.01* This app isn’t working it’s not letting put the password in from the email they sent me ### 5/5 — Good *2026-07-13, version 26.06.02* Am ok to use the HHAeXchange App ### 1/5 — Worst App EVER! *2026-07-12, version 26.06.02* I do not recommend this app to anyone. ### 3/5 — Text to small on IPhone *2026-07-04, version 26.06.02* On my Samsung text was a little to small but on IPhone 17 it is ridiculously small and phone settings won’t change them, we don’t all have great eyesight. Went to support page and it was absolutely useless on this issue ### 1/5 — Slow *2026-06-20, version 26.06.01* The website loads very slowly and frequently freezes. The app constantly crashes, forcing you to log in again and again. Overall, the software is terrible. POC has far too many unnecessary options, and diagnoses are not transferred automatically, making documentation much more time-consuming than it should be. This site is poorly designed and extremely inconvenient to use. To the developers who created this software: you should go back to school. It feels like you lacked the knowledge and experience needed to build a user-friendly program. I would never recommend this software to anyone. If your agency has the option to use a different program, consider yourself lucky. ### 1/5 — Update shifted the screen *2026-06-19, version 26.06.01* I can’t confirm my punch ins and out because the screen is shifted down for whatever reason. This app is already glitchy as it is. Please stop breaking the few things that don’t need to be touched. ### 1/5 — Horrible app *2026-06-02, version 26.02.03* This app is the worst app I’ve ever used for any employment purposes whatsoever. When I login with the correct password, it says it’s not correct so I have to go in and change it and I’ve had to do that multiple times I know. That the password is correct because I have it memorized. You put in the schedule that you want in the app. and save it and nobody at the company or agency looks at it and tries to give you the hours that you want. I don’t even think anyone looks at it. What’s the purpose? There are times when Client is not available or there is an emergency and no one was able to sign. There should be a button on there indicating that on the app. as an option. Life happens! There was a time when my session timed out and I was not able to get out of the app so I had to delete it, restart my phone and now I don’t have it. I have to go into the Apple Store in order to sign in and out it’s ridiculous!!! I’m sure I’m missing more things, but that these are just the things I could think of. ## Frequently asked questions about HHAeXchange ### What does the HHAeXchange caregiver app do? The HHAeXchange Mobile App empowers caregivers to manage their work directly from their smartphone. It allows them to clock in and out of patient visits, view their schedules, access patient information, get directions, and communicate with their agency in real-time. The app also facilitates accepting new cases and submitting visit notes. ### What are the key features of the HHAeXchange app? Key features include Electronic Visit Verification (EVV) for clocking in and out using GPS, real-time scheduling to view upcoming visits and patient details, case broadcasting for immediate notifications of new shifts, visit notes with text, image, and audio options, and a messaging center for direct communication with the agency. ### Is the HHAeXchange app free to use? Based on the provided information, the app is offered for free to its users. There are no mentions of subscription fees, in-app purchases, or advertisements within the application. ### What are the system requirements for the HHAeXchange app? The HHAeXchange Mobile Application requires an active internet connection to function. This can be through a 3G, 4G, or WiFi network. The app is designed for caregivers to use on their smartphones. ### Who is the HHAeXchange app intended for? This app is specifically designed for home health caregivers who are users of the HHAeXchange platform. It is not applicable for use in Texas, Illinois, or Massachusetts. The app aims to streamline daily tasks for caregivers working with their agencies. ## Version history (last 5 releases) ### 26.07.01 — 2026-08-03 This update includes performance improvements, security enhancements, and minor bug fixes to keep your experience running smoothly. Thank you for using HHAX! ### 26.06.02 — 2026-06-22 This update includes performance improvements, security enhancements, and minor bug fixes to keep your experience running smoothly. Thank you for using HHAX! ### 26.06.01 — 2026-06-18 This update includes performance improvements, security enhancements, and minor bug fixes to keep your experience running smoothly. Thank you for using HHAX! ### 26.02.03 — 2026-03-28 This update includes minor enhancements, and bug fixes to keep your experience running smoothly. ### 26.02.01 — 2026-02-27 This update includes performance improvements, security enhancements, and minor bug fixes to keep your experience running smoothly. Thank you for using HHAX! ## Apps similar to HHAeXchange | App | Rating | Price | Category | | --- | --- | --- | --- | | [HCMToGo](https://appshunter.io/ios/app/hcmtogo/id1356544261) | 4.2 (14,349) | Free | Business | | [PECO - An Exelon Company](https://appshunter.io/ios/app/peco-an-exelon-company/id1274171957) | 4.7 (50,054) | Free | Business | | [AxisCare Mobile](https://appshunter.io/ios/app/axiscare-mobile/id1081635097) | 4.8 (28,163) | Free | Business | | [CareConnect for Caregivers](https://appshunter.io/ios/app/careconnect-for-caregivers/id1364337839) | 4.3 (1,664) | Free | Business | | [Time4Care](https://appshunter.io/ios/app/time4care/id899993153) | 4.7 (29,754) | Free | Business | | [Empeon Hub](https://appshunter.io/ios/app/empeon-hub/id6478636610) | — | Free | Business | ## More apps by Homecare Software Solutions, LLC - [Care Insights](https://appshunter.io/ios/app/care-insights/id1577176677) - [HHAeXchange+](https://appshunter.io/ios/app/hhaexchange-plus/id1623129489) - [HomeCareHub](https://appshunter.io/ios/app/homecarehub/id6621208836) All apps by Homecare Software Solutions, LLC: https://appshunter.io/developer/883673339 ## Related topics [hha](https://appshunter.io/ios/topics/hha) · [hhaexchange](https://appshunter.io/ios/topics/hhaexchange) · [help at home caregiver connect](https://appshunter.io/ios/topics/help-at-home-caregiver-connect) · [ahh](https://appshunter.io/ios/topics/ahh) · [haexchange](https://appshunter.io/ios/topics/haexchange) · [hha exchange mobile app](https://appshunter.io/ios/topics/hha-exchange-mobile-app) · [home healthcare](https://appshunter.io/ios/topics/home-healthcare) · [home health exchange](https://appshunter.io/ios/topics/home-health-exchange) · [home health care app](https://appshunter.io/ios/topics/home-health-care-app) · [above and beyond case managers](https://appshunter.io/ios/topics/above-and-beyond-case-managers) · [hha exchange plus](https://appshunter.io/ios/topics/hha-exchange-plus) · [hha365](https://appshunter.io/ios/topics/hha365) · [generations homecare system](https://appshunter.io/ios/topics/generations-homecare-system) · [fhp exchange](https://appshunter.io/ios/topics/fhp-exchange) · [nevvon](https://appshunter.io/ios/topics/nevvon) · [vns health my home care](https://appshunter.io/ios/topics/vns-health-my-home-care) · [xchange data](https://appshunter.io/ios/topics/xchange-data) · [neevon](https://appshunter.io/ios/topics/neevon) · [hhaexchange evv](https://appshunter.io/ios/topics/hhaexchange-evv) · [hammond connected care](https://appshunter.io/ios/topics/hammond-connected-care) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*