# Hi - Instant Messenger — user reviews > 215 indexed App Store user reviews of Hi by Hi Technology, Inc., rated 3.10/5 from 49 ratings. - Source: https://appshunter.io/ios/app/hi-instant-messenger/id691200877/reviews - App overview in markdown: https://appshunter.io/ios/app/hi-instant-messenger/id691200877.md - Rating breakdown: 5★ 19 · 4★ 6 · 3★ 3 · 2★ 1 · 1★ 20 ## What do users think of Hi? Overall sentiment: negative **Pros** - 💡 Great app for calling and messaging - 🚀 Crystal clear voice quality - 👍 Easy to use and personalize **Cons** - 🐛 Verification code not received - 🐛 Frequent crashes and freezes - 🐛 Inability to send/receive messages and photos - 🐛 Accounts getting logged out randomly **Commonly reported bugs** - Verification code not being sent - Calls getting disconnected or not connecting - Cloud storage issues with photos and videos - Compatibility problems with older devices **Most requested features** - Add video calling functionality - Implement read/delivery receipts for messages - Allow deleting entire conversation history - Improve notification system ## Newest reviews (16 of 215) ### 4/5 — windows pc *2017-06-27, version 1.1.6* impossible de récupérer les photos sur windows pc! 😭 ..mais le reste de l'appli est parfait! ### 3/5 — Vietnam doesnt work *2017-01-06, version 1.1.6* Pls fix vietnam ### 4/5 — Good App *2016-12-28, version 1.1.6* It's A Good App But It Keeps Closing Me Out ### 3/5 — Más soporte en iPod touch por favor! *2016-10-23, version 1.1.6* Cuando me intente conectar con una videollamada, la app se cerró! Arreglen eso por favor! 😕 ### 3/5 — Keeps logging out *2016-09-20, version 1.1.6* Every time I open the app it keeps logging out please fix ### 1/5 — No funciona *2016-09-16, version 1.1.6* Tienes que comprar Creditos, con los que trae no funciona.... ### 1/5 — Worst app ever *2016-07-18, version 1.1.6* I was using this app but suddenly i was logged out and then I've be trying to log it but couldn't. I lost my photos n videos this is so hell. Neither i could log in or receive any sort of conformation message of code nothing. This app doesn't deserve a single star ### 1/5 — NO STARS😡 *2016-04-28, version 1.1.6* This App won't send the SMS TEXT! Without sending the SMS TEXT you CAN'T actually confirm your cell number! Then you can't use the APP! ### 1/5 — Couldn't create account *2016-04-02, version 1.1.6* I entered several working numbers to setup an account and never got the text or call to verify. ### 1/5 — Crap *2016-03-25, version 1.1.6* Almost a week and still no code. Not even worth the one star I had to give ### 1/5 — Mr *2016-03-03, version 1.1.6* RUBBISH, just a way of collecting numbers for spam SMS messages ### 1/5 — Absolute CRAP *2016-02-21, version 1.1.6* The creators of this app should be ashamed! IT DOES NOT WORK. It asks for your phone number and says it's sending you an SMS text with the activation code. You NEVER get it. Then it says call to receive the code. Does NOT call. Choose try again or resend. You're told you already have a code. This app doesn't deserve one star. Don't waste your time or space. ### 1/5 — smh *2016-02-14, version 1.1.6* always messing up, app breaks down every two weeks and doesn't let anyone go on for days, app cloud album not working anymore, no one can see stickers anymore, & app doesn't let some pictures send, it sends a code instead. FIX. ### 1/5 — Hi *2016-02-12, version 1.1.6* Total Junk, Can't Add Any Of My Phone Numbers At All ### 1/5 — Rubbish *2016-02-03, version 1.1.6* 2days a go . Still not received passcode ### 3/5 — Annoyed *2016-02-01, version 1.1.6* I can't log in or make a new account. why? ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad program *2025-05-21, version 2.4.8* I downloaded this app to message people from and it won’t even send me a code to verify. Yes my number is correct and now it says wait 24 hours to try again. How about no. Delete app and never try again ### 1/5 — It won’t send me verification code so I can use this app. *2023-01-12, version 2.4.8* I double checked my information and everything is correct ### 1/5 — Chia body *2019-05-02, version 2.3.1* I can’t see my pictures, that uploaded , what can I do ### 1/5 — Hi *2018-11-01, version 2.3.1* I can’t register to my number. I don’t know why. Can you reset or check my number for me please 0421662392 Australia ### 1/5 — Not Free *2018-01-27, version 1.1.6* earn points to use.. Not a free app at all ### 1/5 — Doesn’t make calls *2017-09-30, version 1.1.6* Got the app to make calls over WiFi. Every attempt fails. Doesn’t work ### 1/5 — Can't retrieve my album *2017-08-26, version 1.1.6* I have uploaded a number of videos and photos to cloud storage over an year, the app asked me to login again a couple of weeks ago, now showing everything blank in my album... Disappointed ### 1/5 — App is not login *2017-07-21, version 1.1.6* I have tried for more than one year to log in, couldnt. There is an issue with the App ### 1/5 — App keeps logging me out! *2017-02-05, version 1.1.6* This app continuously logs me out and I have to keep logging back in. For all of this bs, I might as well go back to wechat. ### 1/5 — why tf does it keep signing me out *2016-09-26, version 1.1.6* y'all need to fix this cause it's totally unacceptable!!! This app use to be a loyal app but now it got me mess up FIX THIS ## Most praised reviews (10 highest-rated) ### 5/5 — REALLY GOOD BUT FIX *2017-05-04, version 1.1.6* Hey can u fix so u can use the the FaceTime because it's not working and I'm getting mad. THANKS HI PEPOLE I have a iphone 4 so can you plz thanks and fix. IT SO GOOD BEST APP USED EVER. Make more apps like his or games that make pepole happy :) ### 5/5 — 100 Free Credits! 7588939 *2017-04-11, version 1.1.6* Use 7588939 for 100 free credits! You can call any phone for free! ### 5/5 — Iraq *2016-06-25, version 1.1.6* Adele ### 5/5 — Don't *2016-06-04, version 1.1.6* If u r new member then plz don't safe ur pics in hi u can get it bake easily, I put 5 stars bcoz 1 star they won't let me write here. ### 5/5 — Hi <3 *2016-01-23, version 1.1.6* Excellent app ! ! ! [PLEASE UPDATE IT !] ### 5/5 — Good...please come back before voice article about didi *2015-11-18, version 1.1.6* Good!!! But Same topic ### 5/5 — Good *2015-11-09, version 1.1.6* This is a good app and fun ### 5/5 — Great app *2015-10-02, version 1.1.6* Works as advertised. ### 5/5 — Awesome! *2015-09-05, version 1.1.6* I think Hi is a great app that allows you to connect with your bestiez family and just friends. ### 5/5 — Problem *2015-08-15, version 1.1.6* I can't reactive my account... Cant receive code ... And when I login use my email and pass you tell me you dont have account number... What can i so ? Help me plz --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*