# Hi Marley — #1 insurance texting platform

> Insurance ecosystem communication and claims management platform for carriers and agents. (iPhone/iPad app by Hi Marley, Inc..)

- Source: https://appshunter.io/ios/app/hi-marley/id1477476012 (this page in markdown: same URL + `.md`)
- Developer: [Hi Marley, Inc.](https://appshunter.io/developer/1477476011)
- Category: Business, Productivity
- Price: Free
- Rating: 4.33/5 from 18 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 41 MB
- Languages: English
- Released: 2020-10-11
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hi-marley/id1477476012/reviews.md

## What is Hi Marley?

The Hi Marley app is uniquely designed for insurance carriers, agents, brokers, and affiliated partners to bring together the larger insurance ecosystem. 

Features include:
• Multi-claim handling
• Easy transcripts you can export on demand
• AI-enablement 
• Virtual Assistant
• Proactive Notifications to reach large amounts of insureds
• Real-time feedback

We can help you improve the customer experience:
• Communicate how your customers want
• Increased customer satisfaction and engagement
• Handle claims, underwriting, and service interactions via text
• Customers can respond anywhere, anytime
• Faster claims cycle times
• Fewer calls per claim
• Breaking down communication silos
• Convenient and simple
• One seamless text conversation as a source of truth

## Key features

- Multi-claim handling
- Exportable transcripts
- AI-enabled virtual assistant
- Proactive notifications
- Real-time customer feedback
- Text-based claims, underwriting, and service

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/hi-marley/id1477476012/reviews.md

### 1/5 — Clunky

*2026-02-03*

Having to sign in every time on this app is frustrating. A web browser I understand, but an app I don’t. ESPECIALLY when it will send me a notification, preview the message, then I have to sign in to respond. It’s clunky, expensive, and frankly a waste of time for the insurance industry. The last time I had sign on issues, HiMarley’s response was, just use the desktop and platform for now.

### 1/5 — Frustrating

*2025-12-29*

The app does not work well with a company that requires a VPN.

## Frequently asked questions about Hi Marley

### What is Hi Marley?

Hi Marley is a communication platform designed for the insurance industry. It enables carriers, agents, and brokers to manage claims, underwriting, and service interactions via text, aiming to improve customer experience and operational efficiency.

### What devices does Hi Marley support?

Hi Marley is available on iPhone, iPad, and iPod devices, offering a versatile solution for insurance professionals on the go.

### How often is Hi Marley updated?

The latest version of Hi Marley is 2.1.5, and it was last updated on December 10, 2025, indicating regular maintenance and feature enhancements.

### What is the age rating for Hi Marley?

Hi Marley has an age rating of 4+, making it suitable for a broad range of users within the business context.

### Does Hi Marley have ads?

No, Hi Marley does not contain advertisements, providing an uninterrupted user experience for its business-focused features.

### How does Hi Marley improve customer satisfaction?

By allowing customers to communicate via text anytime, anywhere, Hi Marley breaks down communication silos and provides a convenient, simple, and seamless text conversation as a source of truth, leading to increased customer satisfaction and engagement.

### Can Hi Marley handle multiple claims simultaneously?

Yes, Hi Marley is equipped for multi-claim handling, allowing insurance professionals to manage various claims efficiently within a single platform.

### What kind of AI features does Hi Marley offer?

Hi Marley offers AI-enablement and a Virtual Assistant to streamline communication and provide support within the insurance ecosystem. This can help automate responses and manage interactions more effectively.

## Version history (last 5 releases)

### 2.1.9 — 2026-04-22

- Authentication improvements for longer sessions
- Live updates are more reliable, to keep mobile in sync with web

### 2.1.5 — 2025-12-10

Login maintenance updates

### 2.1.4 — 2025-12-03

We've added enhancements to your in-app experience! With this update, you'll start seeing helpful mobile in-app messages and notifications designed to make using the app smoother and more intuitive.

### 2.1.3 — 2025-11-25

Pendo Integration for Guides

### 2.1.1 — 2025-08-14

Fixes a bug with call customer action for a case that caused the feature to not work correctly
Fixes a bug that occurred when certain Intune policies were set, causing logins to be blocked due to not being able to validate device compliance

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## More apps by Hi Marley, Inc.

- [HiMarley for Intune](https://appshunter.io/ios/app/himarley-for-intune/id6738149462)

All apps by Hi Marley, Inc.: https://appshunter.io/developer/1477476011

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*