# hi: Web3 Wallet-Crypto Neobank — user reviews > 899 indexed App Store user reviews of hi by HI TECHNOLOGIES LIMITED OU, rated 3.65/5 from 181 ratings. - Source: https://appshunter.io/ios/app/hi-web3-wallet-crypto-neobank/id1583215766/reviews - App overview in markdown: https://appshunter.io/ios/app/hi-web3-wallet-crypto-neobank/id1583215766.md - Rating breakdown: 5★ 110 · 4★ 6 · 3★ 8 · 2★ 6 · 1★ 49 ## What do users think of hi? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 💡 Innovative crypto features - 👍 User-friendly interface - 🚀 Convenient daily rewards - 💡 Potential for future growth **Cons** - 🐛 Occasional login/authentication issues - 🐛 Withdrawal/transfer problems - 🐛 App crashes and bugs - 🔒 Security and privacy concerns - 💡 Limited functionality compared to promises **Commonly reported bugs** - Inability to receive verification codes - Accounts getting locked without explanation - Inconsistent app performance and stability - Delayed or missing transaction updates **Most requested features** - Add more crypto trading options - Improve customer support response times - Provide more transparency on coin value and roadmap - Implement biometric login and 2FA - Allow instant withdrawals and transfers ## Newest reviews (14 of 899) ### 1/5 — Scammers *2024-03-15, version 2.15.0* Scammers. Stole money from Australian users by removing all functionality AFTER them paying several hundreds of dollars for Gold memberships. Report them to the Financial Ombudsman and reclaim some of your staked /trapped money back. ### 1/5 — SCAM *2024-03-01, version 2.14.0* Terence Kwok (the founder) is a big scammer. ### 1/5 — Please deal with it as soon as possible! ! *2024-02-25, version 2.14.0* There is a problem with Google Authenticator, please resolve it as soon as possible ### 1/5 — デザインが問題 *2024-02-12, version 2.14.0* これは若い人は大丈夫かもしれないが30歳以上の人には文字が読みづらくて酷である。なぜわざわざ薄い色の文字で表記してるのでしょう？誤操作の可能性が高いので今のところは利用を控えています。 ### 1/5 — It’s a scam *2024-01-14, version 2.13.1* They took back all the coins I had mined . It’s just a bubble. Don’t waste your time on this trash app. ### 1/5 — SCAM *2023-10-31, version 2.11.0* dont use this app is scammer ### 1/5 — CANT OPEN MY ACCOUNT *2023-10-29, version 2.11.0* why cant i open my account ### 1/5 — 幣怎麼被消失！ *2023-10-19, version 2.11.0* 先前每日問答活動免費的Hi幣竟然全部不見了，現在的認證機制竟然信箱還會收到偽蘋果詐騙郵件，內容說是用Apple pay 信用卡 買了15pro max 金額高達五萬多塊。本人沒綁信用卡，已舉報蘋果公司處理。 ### 1/5 — It's a fuxxxxking scam *2023-09-27, version 2.11.0* It's a fuxxxxking scam ### 1/5 — Scam *2023-09-27, version 2.11.0* App lừa đảo ### 1/5 — Service *2023-08-31, version 2.10.0* Bad service. Support very lame always same answer never trying to understand customers. Last problem was subsribtion changed on 1. Day in the month and it didnt changed on theyr system. Thats why i didnt received my cash back. Take care guys! ### 1/5 — Đầu voi đuôi chuột (rug pull) *2023-07-30, version 2.8.0* Hứa thật nhiều, thất hứa cũng thật nhiều ### 1/5 — Scam *2023-07-29, version 2.8.0* Pague por una tarjeta que nunca llego a funcionar. La publicidad decia 8% a los 2 meses bajo al 1,5% incumpliendo un servicio contratado y no han querido liberar los tokens , q se tenian q liberar al año. Un timo, no piques no entreis, son ademas unos malos educados. Soporte inexistente ### 1/5 — Clearly a scam *2023-07-24, version 2.8.0* The app/card do not work, check the coin price and see how it plummeted before you buy… This is NOT an opportunity!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — скам) *2025-05-12, version 2.19.0* честно слово. они постоянно меняют условия. и нуль в итоге будет всегда ### 1/5 — Avoid at all costs *2025-03-19, version 2.19.0* Deposits take days to arrive, every withdrawal they ask you for selfies after hours/days of your withdrawal stuck on pending - even if it is the same address you deposited from. The app has very limited functionality - I deposited USDC and was unable to: Trade it, convert it, put it on their card - only thing I could do is withdraw it (which they initially blocked!!) so whats the point of having USDC deposits at all??? Only + is the card which if you use USDT with works well. ### 1/5 — Kimlik *2025-02-20, version 2.19.0* Kimlik doğruluyorum kabul etmiyo ibanıma nasıl ulaşacağım ### 1/5 — Scam *2025-02-11, version 2.19.0* Don’t even bother, this is a scam ### 1/5 — 詐騙集團？？ *2024-11-28, version 2.19.0* 原來太久沒登入還會被刪除帳號 直接把人的貨幣歸零 詐騙集團嗎？ ### 1/5 — Scam *2024-11-12, version 2.19.0* Scam ### 1/5 — Scam! *2024-08-29, version 2.18.0* Do not even download this app. This is a scam coin. Do not invest! ### 1/5 — Scam *2024-05-23, version 2.16.0* Это самый настоящий скажи проект. Одним словом мошенники ### 1/5 — サインインできなくなった *2024-05-08, version 2.15.1* ではじめた頃1日一回のアンケートで1コインづつ貰えるからと続けてたら案の定毎週新規ユーザーを紹介しないとマイニング出来なくなり、さらにpoolされたコインは課金しないと下ろせなくなり、課金したら1年間は出勤できないとなり、、1年経ったら価値がゴミになり、とうとうアプリのバージョンアップのタイミングでアカウントにサインインできなくなった。 登録したメールアドレスは使われていないと表示される ### 1/5 — アカウント削除ができない *2024-04-08, version 2.15.1* 数年前に流行っていたアプリ。まともに利用しているユーザーはいるのでしょうか？不安を感じ退会したくてもアカウント削除方法がなく、情報を残したままなのがとても気になります。せめてユーザーの情報は削除できるようにしてほしいです。不信感が募ります。 ## Most praised reviews (10 highest-rated) ### 5/5 — New account *2024-04-13, version 2.15.1* Just registered a hi account, simple and intuitive dashboard. Waiting account Activation @AimanH ### 5/5 — Kod alamıyorum giriş yapamıyorum *2024-03-18, version 2.15.0* Authentication kodunu oluşturamıyorum giriş yapamıyorum yardımcı olurmusunuz ### 5/5 — Muy buena app! *2023-08-16, version 2.8.0* Unete con mi codigo: Idiaz17 ### 5/5 — Let’s get HI together *2023-07-29, version 2.8.0* Let’s get HI together 🇻🇳 ### 5/5 — 使用邀請碼免費賺幣 *2023-07-28, version 2.8.0* 歡迎使用我的邀請碼Yoooowin 可以免費賺Hi幣！ ### 5/5 — Nice app, Free gift with code *2023-06-30, version 2.8.0* Código : Cecks ### 5/5 — Spitzenmäßig! Hohes Cashback in Krypto! *2023-04-21, version 2.4.6* Sehr gut umgesetztes Crypto-Ökosystem welches sehr gut ineinander greift. Hohe Cashback-Raten und ein verhältnismäßig günstiger Einstieg in das noch junge Projekt gerade jetzt möglich! Ich bin stolz dabei zu sein und sehr gespannt, was noch kommen wird! Gerne meine Mitgliedsnamen als Referral/Empfehler angeben, dieser wird benötigt um sich zu registrieren! >>> YvesSL ### 5/5 — Noch am Anfang aber hat viel Potential *2023-04-17, version 2.4.6* - App top, Bugs werden schnell gefixt - Anzahl der Perks Top - Karte und Cashback läuft problemlos - Team strengt sich an und zeigt Verantwortung - Es kommen immer mehr Kooperationen zustande Gibt dem Projekt noch ein wenig Zeit, im Bullrun wird es garantiert aufwärts gehen ### 5/5 — Use nickname: VarbetGR *2023-04-01, version 2.4.6* Thanks ### 5/5 — Wenn Kreditkarte, dann richtig 👍 *2023-03-31, version 2.4.6* Was Sean mit Seinen Team gerade auf die Beine stellt wird höchstwahrscheinlich alle aktuellen Kartenanbieter in den Schatten stellen. Ich vermute Er konnte sich vieles nützliche von Seinem alten Arbeitgeber abschauen bzw. aus Fehlern lernen. Die App läuft super. Das IF is sehr userfreundlich aufgebaut und ich kann es nun kaum erwarten meine erste HI Card in der Hand zu halten. Update: Nach anfänglichen Startschwierigkeiten laufen die Karten nun echt super. So macht shoppen doppelt Spaß. Lediglich die Perks werden etwas zeitversetzt statt instant rückerstattet. Es war schön zu sehen wie Bugs bin in kürzester Zeit behoben wurden und nun eine super Kreditkarte live. Bei der Anmeldung, gerne meinen Nickname für das Ref Programm angeben. Waldi666 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*