# Hiboy S2 — user reviews > 85 indexed App Store user reviews of Hiboy S2 by Freeman Intelligent Power Inc, rated 3.17/5 from 205 ratings. - Source: https://appshunter.io/ios/app/hiboy-s2/id1515464553/reviews - App overview in markdown: https://appshunter.io/ios/app/hiboy-s2/id1515464553.md - Rating breakdown: 5★ 75 · 4★ 19 · 3★ 18 · 2★ 17 · 1★ 60 ## What do users think of Hiboy S2? Overall sentiment: mixed **Pros** - 🔒 Electronic lock/park feature (when working) - ⚙️ Customizable settings (speed, acceleration, braking) - 🔋 Battery percentage display - 👍 Simple and intuitive interface - 🚀 Comprehensive scooter control options - 📱 Bluetooth connectivity functionality **Cons** - 🐛 Frequent Bluetooth connection issues - 🐛 App crashes and freezes - ⏱️ Slow connection establishment - 🔴 Removed lock/park feature in recent update - ❌ Missing odometer/mileage tracking - ❌ No trip distance or range tracking - 📝 Poor UI/UX design and unclear feedback - 🔐 Confusing password/authentication system - ⚠️ Limited device model support - 🐢 Laggy performance - 🚫 Removed brake sensitivity adjustment - ⚡ Speed capped at 15-19 mph (controversial) - 📱 Small font sizes on dashboard **Commonly reported bugs** - Lock function disappeared in v1.3 update (December 2024) - Scooter stuck in park mode - App fails to connect after initial setup - Password authentication not working - Bluetooth disconnection issues - App support feature non-functional - Lock button still clickable but invisible after removal - Lock state not saved when charger is plugged in - Firmware update page shows blank screen - Feedback page error messages unclear - App logs out unexpectedly - Scooter won't unlock after being locked via app **Most requested features** - Odometer to track total mileage - Trip distance and range tracking - GPS/route mapping functionality - Widget for quick lock/unlock access - Battery information on main screen - Regenerative braking energy display - Speed limit increase to 22-25 mph - Speaker volume control/mute option - LED color customization - Scooter renaming capability - Multi-language support (Spanish) - Automatic Bluetooth reconnection - App support for S2 Lite and SE models ## Newest reviews (12 of 85) ### 4/5 — S2 SE *2025-07-17, version 1.4.0* Unable to connect to S2 SE. need help ### 2/5 — No odometer *2025-04-30, version 1.4.0* I want to know how much km I drove. Other apps has it but this doesn’t. ### 2/5 — Need assistance *2025-04-25, version 1.4.0* I have an older model s2 that will link to the app but nothing pops up. I talked with someone from hiboy and the only conclusion that could be made is that the app no longer supports the scooter any feedback or assistance would be amazing! ### 4/5 — Hiboy s2 *2024-12-23, version 1.3* I think it’s ok. I just opened it up and everything’s working fine. They should add how long you have rode and where it is. GPS type stuff. ### 2/5 — Lock is gone *2024-12-22, version 1.3* Lock button is gone, takes way too long to connect the scooter to phone. Bluetooth should automatically connect to phone when scooter is powered on and app should open instantly. ### 3/5 — Lock option *2024-12-17, version 1.3* Did the battery lock option get removed? Because I don’t see it on my app and I recently installed a new battery on my scooter.. ### 1/5 — got rid of lock makes the app basically useless *2024-12-12, version 1.3* Last update removed the lock function which i used daily ### 2/5 — Park/Lock option gone *2024-12-12* After the last update (v1.3), I can no longer use the electronic lock/park function on my S2 Pro. The only way to do it was via the app, but now the button is missing. I will update the rating to 4 stars when this is fixed. ### 1/5 — Lock feature gone?? *2024-12-11, version 1.3* Why remove the best feature in the app?? That was an excellent way to lock your scooter for a quick trip. Not a fan of this at all ### 1/5 — No Parking Mode After Update *2024-12-10, version 1.3* My question is, why would you remove it? ### 1/5 — Lock option removed *2024-12-10, version 1.3* Why would you remove the lock option!?!? ### 2/5 — No lock and unlock function *2024-12-10, version 1.3* Why the new version of the app missed the lock and unlock function? ## Most critical reviews (10 lowest-rated) ### 1/5 — No way to rename scooter *2025-12-26, version 1.4.0* I’ve found no way to rename scooter to personalize it and there’s no odometer. App has much to be desired needs work. ### 1/5 — Not much effort put in on this app *2025-08-24, version 1.4.0* Considering the engineering and specifications at the Scooter meets, whoever designed this app was not up to their standard.Hiboy should’ve spent the money for a professional app developer. ### 1/5 — Does not work *2025-08-09, version 1.4.0* It doesn’t let me log in, they don’t include the se model and it is very laggy ### 1/5 — User Manual *2025-06-24, version 1.4.0* Why do I have to pay to download the user manual ? You got out of printing a copy to ship with the scooter ! ### 1/5 — Scooter *2025-06-10, version 1.4.0* It connects to my scooter when is says connecting then just stays blank and doesn’t let me do anything afterwards ### 1/5 — App problems *2025-05-08, version 1.4.0* Tried to use the app support because the I can’t get into the app. The app support won’t open. Therefore I’m leaving this review because I don’t know what else to do. What a disappointment and frustration. ### 1/5 — Purchased for 19mph performance, not 15mpg *2025-02-12, version 1.4.0* The most recent SW update has slowed the scooters performance from 19mph to 15mph. I bought the scooter because of the higher speed capability when compared to competitors. ### 1/5 — Only goes 15MPH *2025-01-29, version 1.4.0* The scooter was good til yall started charging it a hunch, first the lock disappeared no it goes 15 instead of 19 MPH. Please change it back to 19 MPH, it was better ### 1/5 — Enabling Theft *2024-12-23* The electronic lock allowed us- commuters, the peace of mind of leaving our scooters unattended for quick trips. I’ve made several rounds at Wawa and have left my scooter at the entrance EVERY time, simply because I could lock it. But ainxw HiBoy removed the ‘locking’ feature on the app, those trips have become a anxious and uncomfortable babysitting task. Now I have to keep walking back and forth to check and make sure my scooter isn’t missing whenever I go places that don’t allow scooters inside. This is a HORRIBLE decision and whoever proposed for and had it done is dong nothing more than enabling theft. Maybe they feel like they could be selling more, so it makes sense why y’all would put us- commuters, in such a position when every time we leave our scooters behind, we risk the chance of them being stolen. And THAT should be the end of this company. If y’all refuse to bring it back, we will bring a class-action lawsuit on y’all for enabling theft. FIX IT! ### 1/5 — App needs work *2024-12-13, version 1.3* Needs more features, possible implementations include acceleration control, distance traveled/ mileage. Finally the lock button just disappeared I can still press it if you press on the spot it was before it vanished. Pls update the firmware of s2 pro for faster speeds to those who want it thanks. ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2025-12-07, version 1.4.0* Perfect Tells me everything about my s2 pro that I need to know charge and I can adjust the speed and much more I’ve done a cool build on the s2pro I own with their products from their website make sure to check out my YouTube channel 1205-Ethan regarding it i posted 1 year review recently must watch I post daily reviews of it how it works runs well if u own one do subscribe to my channel 1205-Ethan ### 5/5 — W app *2025-12-05, version 1.4.0* This is a w app but this app made me uncomfortable because I am a gay femboy demon that is bipolar and bisexual ### 5/5 — When will the app get an update? Can you please tell me when? *2025-09-24* The app performs great whenever I go out and take my scooter for a spin ### 5/5 — Great *2025-07-28, version 1.4.0* It’s great ### 5/5 — Great! *2025-06-08, version 1.4.0* A wonderful app for my e-scooter so simple! ### 5/5 — Forgotten password *2025-04-02* Love the product! I just can’t access the app because I forgot my password. Can someone help with that please? ### 5/5 — 🔥 *2025-02-28, version 1.4.0* Really useful and helpful ### 5/5 — Amazing Scooter! *2024-12-25, version 1.3* It is really safe but fast! ### 5/5 — READ THIS *2024-10-11* The app is great, you can lock your scooter form a couple feet away, change max speed, cruise control settings, and make you not have to kick to get a start. Everyone says the UI is bad, but the app controls everything that the scooter can do. I’ve seen people asking for the ability to change the led colors, but the hardware is just red leds, so a software update couldn’t fix that. Really nice scooter, pretty nice app. If you have this scooter, (S2 or S2 PRO) you should get the app. Thanks. ### 5/5 — It does everything you could want *2023-06-17* It locks it, changes the power of the electrical break, toggles acceleration speed, controls the max speed, and MUCH MORE. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*