# HiBy Blue — user reviews > 28 indexed App Store user reviews of HiBy Blue by Dongguan Hiby Music Technology Co., Ltd., rated 1.70/5 from 12 ratings. - Source: https://appshunter.io/ios/app/hiby-blue/id1460121708/reviews - App overview in markdown: https://appshunter.io/ios/app/hiby-blue/id1460121708.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 10 ## Newest reviews (11 of 28) ### 1/5 — Не работает *2021-11-17, version 1.5* Приложение не работает, не может соединиться с наушниками, бесконечно вращается значок соединения и всё, наушники HIBY WH2, определят их, но не коннектиться, исправьте! ### 1/5 — It doesn't work *2021-10-20, version 1.5* Please update the app does not work with wh2 ### 1/5 — Doesn’t connect to WH2 *2021-09-28, version 1.5* App won’t connect to WH2 dual driver. The headphones don’t sound good and need crossover adjustment but app just freezes. ### 1/5 — Funktioniert nicht mit HiBy WH2 *2021-09-28, version 1.5* Es wurde zwar schonmal geschrieben, aber ich muss momentan auch auf die volle Funktionalität der TWS WH2 verzichten, weil die App nicht funktioniert. Nervend… ### 1/5 — Hiby WH2 *2021-09-11, version 1.5* Die Hiby Blue funktioniert auf iOS nicht. Eigentlich soll man die WH2 darüber einstellen können. Habe mir nur aus diesem Grund die Duo Treiber geholt und jetzt soll/muss ich darauf warten das irgendwann mal ein Update kommt. Geräte lassen sich aktuell nicht verbinden 👎🏻👎🏻👎🏻 ### 1/5 — 可有可无 *2021-06-06* 除了能开关指示灯看看电量，其他功能完全没什么用，其实这两个功能也并没有什么用处 ### 1/5 — 英文版 *2021-02-08* 晕死，直接英文版，搞不明白 和没有差不多 ### 1/5 — Tut´s nicht.... *2020-07-22, version 1.4* Diese App soll eigentlich als Fernbedienung mit Displayspiegelung für meinen HidizsAP80-Player dienen können. Der Player wird unter "Geräte" auch angezeigt und ist anwählbar, eine Verbindung kommt jedoch niemals zustande. Inzwischen habe ich herausgefunden, daß die "Hiby-Music-App" diese Funktion auch beherrscht (obwohl sie eigentlich als HiRes-Player dienen soll) und bei ihr funktioniert die Verbindung. Damit ist diese App hier überflüssig, was wohl auch besser so ist. ### 1/5 — 啥也不能用啊 *2020-07-22* 直接在产品页面写不支持苹果设备HIFI播放不就行了？ ### 1/5 — 差劲！ *2020-04-07* 除了能开关指示灯，其它功能都不能用，这种软件上架干什么？！ ### 1/5 — 十次里只能进去一次 *2019-06-09* 赶紧更新吧 ## Most critical reviews (10 lowest-rated) ### 1/5 — Update the app please! *2025-10-30, version 1.6* iPhone 12 Pro: It’s kinda working, but UI is not updated to the current iPhone screen size. iPhone 17 Pro: The app refuse to connect to Hiby W3 II… In general feeling like the company has abandoned this product line. ### 1/5 — Update the App *2025-05-12, version 1.6* I like my W3ii but why does the android version of this app able to update this device (W3ii) not my ios hibyblue app? You're neglecting users that uses this app for their hiby devices. ### 1/5 — Unusable app *2025-05-02, version 1.6* Impossible to control the Hiby W3II ### 1/5 — App won’t connect to Hidizs H2 *2023-02-11, version 1.6* Can find in device list with full signal strength but says “connection lost” after selecting ### 1/5 — 不支持还上架？ *2023-02-05* 不支持苹果的2b ### 1/5 — hey! solve the problem! iPhone 8 can't connect *2022-07-21, version 1.6* why don't you do anything? ### 1/5 — Не работает! *2022-05-05, version 1.5* iPhone 12 Pro, не работает с wu1! Музыку слушать можно, но приложение не подключается к наушникам! ### 1/5 — Just awful *2022-02-14, version 1.5* I supported HiBy and the WH2 “true wireless” Bluetooth earbuds during their Kickstarter campaign. This app is supposed to allow me to connect to the headphones for updates. It’s been months now and I’m still not able to connect to this app with my WH2 earbuds. Which pretty much makes them worthless, because out of the box, they were not impressive at all. They sounded okay, but none of the HD features I purchased them for really work properly. Plus, and this is sort of important, making calls on them is a frustrating experience. If I’m wearing a sweater or something textured, and I look down while I’m talking, my voice becomes muffled and next to impossible to hear. It’s pretty bad. They are truly awful. And the customer service may actually be the worst I’ve ever experienced in audio. I contacted them right away to see if maybe I’m doing something wrong or maybe there was an update that could help (That’s what this app is supposed to do. Never has), only to learn that it’s not supported yet. I asked if I could return them and was told that couldn’t because it was for “subjective reasons” and that they can’t be held responsible for that. Really? Wow. So I now have a pair of $100+ earbuds that are worthless and sits in my junk drawer. And this app I keep hoping one day will update them to the point of being usable. I’ve given up on audiophile sound altogether. Just let me be able to use them in some way! Better yet, back your products and give me my money back. I liked my first HiBy music player, but will never take another chance on this company again. Words of advice. I truly hope you don’t, either. ### 1/5 — Won’t connect *2021-12-08, version 1.5* App won’t connect to WH2 from iPhone 12 Pro Max, just spinning icon👎🏼 ### 1/5 — Sad *2021-11-29, version 1.5* I was hoping to demo my new WH2 from the HiBy Kickstarter but doesn’t look like HiBy support iOS. I may as well stay on my Android Player. Go to load the app then select the earbuds and all you’ll get is the spin of death… ## Most praised reviews (7 highest-rated) ### 5/5 — good app *2019-09-11, version 1.1* control my W5 easily. ### 3/5 — Por favor idioma español *2020-11-29, version 1.5* No tiene soporte de idioma en español como tiene HibyMusic... he adquirido un auricular hiby wh3 y necesito disponer de esta interesante aplicación en mi idioma. Espero que mi demanda sea tenida en cuenta por qué la aplicación parece indispensable para ese dispositivo. ### 3/5 — 音量微调没用，希望能够改进 *2020-09-24* W3音量微调没用，安静的环境下增加一格音量太大声，小一格又偏小声。音量微调反应慢，且调整后没用。希望能够改进^_^ ### 3/5 — Works fine *2020-06-16, version 1.2* Same as HibyMusic player, eq is useless; no firmware update function. ### 2/5 — Update the app please! *2025-05-05* It’s kinda working, but UI is not updated to the current iPhone screen size. In general feeling like the company has abandoned this product line. ### 2/5 — 蓝牙连都连不上 *2019-11-12* 手机直接连连不上，用app连了，只能开关个灯，还是不能播放！！！ ### 2/5 — 给个面子 *2019-06-13* app可以进去 但是很多重要功能没有任何作用 比如音量微调 均衡器 怎么调声音都不变！！赶紧对ios进行调整优化吧！现在这个app功能就是个摆设 相信你们海贝的软件实力 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*