# Hidden Escape: Haunted House — user reviews > 27 indexed App Store user reviews of Hidden Escape by Vincell Studios Inc., rated 4.77/5 from 346 ratings. - Source: https://appshunter.io/ios/app/hidden-escape-haunted-house/id6444824648/reviews - App overview in markdown: https://appshunter.io/ios/app/hidden-escape-haunted-house/id6444824648.md - Rating breakdown: 5★ 287 · 4★ 47 · 3★ 5 · 2★ 4 · 1★ 3 ## What do users think of Hidden Escape? Overall sentiment: positive **Pros** - 👍 Fun and unique puzzles - 🧠 Good for testing abilities and problem-solving - ✨ Great graphics and gameplay - 💡 Interesting plot and story elements - 💯 Free to play with no energy or paywalls - 🌟 Keeps the brain actively working - 🎮 Not too easy, not too hard - 🤩 Thoroughly enjoyed playing - 🚀 Many users will download more games from the developers **Cons** - 😩 Frustrating when stuck on puzzles with no skip option - 🐛 Annoying bugs and glitches - 📉 Some puzzles don't make sense even with walkthroughs - ⚠️ Hints can be unhelpful and cost credits - 🚫 Chapter 2 won't load for some users - 😵 Redoing previous levels after exiting the game **Commonly reported bugs** - Chapter 2 refuses to open - Game crashes when using phone to open closet - Have to redo most of the previous level when exiting and returning **Most requested features** - More story elements - More levels - More games from the developers ## Newest reviews (10 of 27) ### 5/5 — Give us more *2023-10-04, version 1.0.1* Really enjoyed this game. Keep on making them. ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ *2023-08-06, version 1.0.1* Très intéressant et en français,merci! ### 5/5 — Brilliant game *2023-06-26, version 1.0.1* I’m thoroughly enjoying this game. Great graphics, interesting plot and loots of good puzzles. ### 5/5 — Fabulous! *2023-05-29, version 1.0.1* I love the Haiku series of games and this is right up there with them. Great puzzles, wonderful graphics, great game play. I’m sorry I’ve completed it! More please Vincell Studios, love, love, LOVE! ### 5/5 — One of my favorite series of games *2023-05-05* These games are so fun. Not too hard and great stories. I love it and it’s all 100% free. There’s no energy or paying for keys or anything. If you need hints then yes you will have to pay but I don’t think you will need them. I buy them just to go towards the devs bc they make amazing games! **Developer response:** Hi candacewatkins, thank you so much for the awesome review. Please tell your friends about the game and what they are missing out on :) ### 5/5 — Great Game *2023-04-12, version 1.0* Great game, lots of puzzles, some easy some difficult, keeps you on your toes. Good graphics ### 5/5 — Good *2023-03-27, version 1.0* Really enjoyed this game can’t wait for more chapters. ### 5/5 — Love it! *2023-03-01, version 1.0* Great fun! Love the puzzles! Hope to see more games soon. ### 5/5 — Recommend 👍 *2023-02-04, version 1.0* Vincell Studios make decent games…good size too..Some of it reminds me of FIVE BN; also really good.. Don’t forget to collect your daily reward! I was four chapters in…(the symbols puzzle)… Thank god I had rubies… I hate that puzzle..😁 Thx for posting and keeping me entertained..🙂 ### 5/5 — One of the best games available *2023-02-03* This has become one of my favorite games I’ve ever played on IOS. You guys make amazing games that keep getting better and more relevant. You don’t keep doing the same story over and over again like most do in this genre of games and your storylines never seem outdated or over done. Kudos to the devs and creators behind these games. Please continue to make more games and I will continue to show my support and continue to get everyone I know to play your games. Great work! **Developer response:** Hi B1210659, thank you so much for the awesome review. Please tell your friends about the game and what they are missing out on :) ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible! *2024-06-30* I tried to like this game, but all it did was leave me frustrated. If you get stuck on a puzzle, there is no way that you can skip it. Instead you have to watch a walkthrough, which is fine. Except that if there is a puzzle you are stuck on, such as untangling the wires, the walkthrough shows you many, many, many steps you have to take to untangle all the wires. Well, I tried to solve it way too many times ( was unable to remember all the sequential steps necessary to untangle the wires). So because I became frustrated I decided to delete this game. So glad I did! ### 1/5 — don’t bother keeps crashing *2023-02-18, version 1.0* it keeps crashing and it crashed as soon as i used the phone to open the closet and now i can’t open the closet 🙄😒 waste of time as i now have to delete ### 2/5 — Chapter 2 won’t load *2023-09-04* I was enjoying the game but chapter two refuses to open. I have tried a lot of times. Even Re did chapter one to get around the glitch. I was unsuccessful in getting chapter two to open. I will be uninstalling the game as I’m unable to progress past this point 😢 **Developer response:** Hi Gerty Boop, we're sorry to hear about your experience. Can you please email us at support@vincellstudios.com? So that we can take a closer look at your problem and try to resolve the issue as quickly as possible. ### 2/5 — Annoying bugs!! *2023-06-05* Fun game but every time I exit I have to redo most of of the previous level when I come back. Very frustrating!! **Developer response:** Hi Tokin.Tink, we're sorry to hear about your experience. Can you please email us at support@vincellstudios.com? So that we can take a closer look at your problem and try to resolve the issue as quickly as possible. ### 4/5 — Fun puzzles, lean more into story *2025-08-21, version 1.0.3* The puzzles are fun to do. One thing to work on more would be story elements. ### 4/5 — Needs more levels *2025-05-18* Like the game but have solved all the levels ### 4/5 — Really enjoyed *2024-10-03, version 1.0.3* Good puzzles to get the brain working. I love challenges ### 5/5 — Montana *2025-04-21* Great ### 5/5 — I underestimated these kinds of games *2025-01-21* I decided to stick with the game for as long as I could and as I played the puzzles were unique. Thoroughly enjoyed playing this. Can’t wait to play more from these guys. ### 5/5 — Great game for puzzles *2024-10-23, version 1.0.3* Have been playing for 3 days off and on great game for testing your abilities and problem solving, I found that when no matter what u tried to solve a puzzle or riddle, best to exit game for a couple of hrs and then re-look at it and seemed to give me a different view and was able to solve it. Having great time playing ad also keeping my brain actively working now retired with lots of time on my hands. ## Most praised reviews (7 highest-rated) ### 5/5 — Horror mysteries *2024-07-16, version 1.0.3* Love it x ### 5/5 — One word *2024-04-11, version 1.0.2* Excellent! ### 5/5 — Loved this *2024-02-24, version 1.0.2* I really enjoyed playing this game. I found it had a good mix of challenges. A couple did not make sense even after I watched the walkthrough but I persevered. The daily stars provided were enough to use for the clues and walkthroughs I needed. ### 5/5 — Hidden escape haunted house *2024-01-19* I am enjoying the game,,level 6 sanctuary,,I had 12 credits and hit the hint to see what I needed to maybe look for,,all it told me was I needed to look for a clue,,,DAH!!!so now I’m out 2 credits and no hint!!!,,deeply apologize for my first review,,,,Steffens finally figuring out what needed to be done,,I was able to get through the whole game and I was pleased with my progress,,,I did however skip a few things but I still had FUN,,would definitely recommend it **Developer response:** Hi lucky wabbit, we are pleased that you enjoyed the game. We hope you've played all our games. If not, then please give them a try :) ### 5/5 — Hidden escape haunted house *2024-01-16* I am enjoying the game,,level 6 sanctuary,,I had 12 credits and hit the hint to see what I needed to maybe look for,,all it told me was I needed to look for a clue,,,DAH!!!so now I’m out 2 credits and no hint!!! ### 5/5 — Best escape game EVER ! *2024-01-12, version 1.0.2* This is one of THE best escape games that I have ever played. Really gets the brain moving and NOT just your typical point and click game. Every puzzle is different. Thank you Dev.s, I’ll be downloading more of your games xx ### 5/5 — Fun game *2023-10-12* Great game. Not to easy, not to hard. I will be playing more of your games! **Developer response:** Hi Boilers1992, we are pleased that you enjoyed the game. We hope you've played all our games. If not, then please give them a try :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*