# HiddenVault Secret Photo Vault — user reviews > 290 indexed App Store user reviews of HiddenVault Secret Photo Vault by Kyle Allen, rated 4.70/5 from 2,082 ratings. - Source: https://appshunter.io/ios/app/hiddenvault-secret-photo-vault/id1519673105/reviews - App overview in markdown: https://appshunter.io/ios/app/hiddenvault-secret-photo-vault/id1519673105.md - Rating breakdown: 5★ 1,713 · 4★ 191 · 3★ 77 · 2★ 21 · 1★ 80 ## What do users think of HiddenVault Secret Photo Vault? Overall sentiment: neutral **Pros** - 🚀 Works great - 🔒 Keeps photos private - 👍 User-friendly - 👍 Organized and easy to use - 🔒 Secure storage - 👍 Convenient - 👍 Simple and functional **Cons** - 🐛 Crashes and bugs - 💰 Expensive subscription - 🐛 Doesn't work as advertised - 🐛 Unreliable - 🐛 Deletes photos - 🐛 Requires payment info for trial - 🐛 Constant popups and ads **Commonly reported bugs** - Crashes when trying to move photos - Can't access photos on different devices - Doesn't work with GIFs or videos - Loses user data after phone switch **Most requested features** - Allow more photos in vault - Add sub-folders - Ability to rearrange photo order - Option to change app icon - Ability to share photos from the app - Support for Google Photos integration ## Newest reviews (14 of 290) ### 3/5 — Can be better *2026-07-03, version 3.43* Does the job. Which is the most important. Just two big problems. The first one is major and the other is also mid major. 1) they hardly reply to your email when there is an issue or want a passcode to reset. 2) the ongoing non stopping annoying ads. ### 5/5 — Oh yeah *2026-06-28, version 3.43* The best ### 5/5 — Works well *2026-06-19, version 3.43* Does work well ### 5/5 — Great App *2026-06-18, version 3.43* Does What it Should ### 5/5 — Dude *2026-06-18, version 3.42* Great app! ### 5/5 — Sex SEXSEX *2026-06-13, version 3.41* Hi Kyle , I just downloaded your ap And think its a great z as I’m idea , can ck back and let you know how i am enjoying the privacy a bit later Thank you / BEST Don ### 5/5 — Amazing *2026-05-30* Just downloaded this app. Really like the ability to change the icon and name thanks to the directions offered. Just beginning to use this app and will respond later with what I have discovered as great features. ### 4/5 — Great App *2026-05-29, version 3.41* Love it. Easy to use. ### 5/5 — An App Worth Having *2026-05-08, version 3.41* Giving HiddenVault a chance to make a better filing system for important vs mundane, at my most photogenic vs photos. taken with poor lighting, in my most relatively presentable vs an all-too-common pose. Photography has helped me focus on a more introspective and encouraging look to develop in my 50s. Thanks Allen! Appreciate all that with the military-grade scy sys. Better days are here to stay! S/F and v/r to all who read this. 😉❤️ ### 5/5 — It works *2026-04-19, version 3.41* Simple to use. Works as intended ### 5/5 — Perfect for hiding your photos from wandering eyes *2026-04-17, version 3.41* Definitely recommmend ### 5/5 — Good app *2026-04-15, version 3.41* Good app ! ### 5/5 — Hide photos 3Teenmaar *2026-04-14* Hide Photos 3Teenmaine ### 5/5 — Like this app *2026-04-06, version 3.41* I have limited apps for very specific needs and Hidden Vault is one of them. So far I can say I feel my privacy is honored without worry. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t reach no body *2026-07-04, version 3.43* Once you lost your content you can’t restore them email them no response pure garbage basura ### 1/5 — Terrible customer support *2026-06-26, version 3.43* This maybe the worse customer support ever. I have paid for this app for several years. The app corrupted and when it was added back my files are gone. I have emailed customer support for two weeks as the app said I need a code from Kyle Allen which is worrying but have got no response. Do not use not secure or professional ### 1/5 — Stopped asking for a passcode! *2026-06-19, version 3.43* I have a subscription that’s good until December of this year. Recently, it started trying to get me to renew it now. At the same time it stopped asking for a passcode. So it’s not so secret anymore…. Not happy. ### 1/5 — Dissatisfaction *2026-06-18, version 3.43* I have installed the software three times now and three times it has crashed. I even bought the premium edition. The reset code does not work and your emails to the supplier are never answered. ### 1/5 — Photos are dark *2026-06-18, version 3.42* I can’t see the photos and videos I stored what happened ### 1/5 — Zero support *2026-05-04, version 3.41* Sent several emails and never got a response from support. Used it for a long time paid for years and the one I time need support. Zero response. ### 1/5 — Keeps asking to review *2026-03-19* Just because you kept annoying by asking for a review. Take this. ### 1/5 — Poor Features for the cost *2026-01-30, version 3.41* I use a photo vault and this one has very poor features let me explain. I need something that can move thousands of pictures to it at a time not something that seems to only let you move what 50 at a time? Not good at all this would take me hours to do if needing to move 5000. If you are going to charge a very high subscription rate you better have some very good features to justify that high subscription rate. This app does NOT do that. That alone I would give this a zero star review if it would let me. This app did not even last 5 minutes into the 3 day free trial before I knew it is not worth the money in any shape or way. ### 1/5 — Pix disappeared *2026-01-27, version 3.40* Pictures all disappeared from cloud and can no longer load. ### 1/5 — Non functional app *2025-11-24, version 3.40* Adding photos does nothing. The photos never appear. App asks for money with every click, as much as $70 sometimes. ## Most praised reviews (10 highest-rated) ### 5/5 — So easy! *2026-08-23, version 3.43* I love this app because I could put away photos privately. ### 5/5 — Great Picture Vault *2026-08-14, version 3.43* I have used other vaults in the past but this one I love. Having 2 passcodes to open either vault is sheer genius. I also like working with Kyle. Top-notch service. ### 5/5 — So far so good *2026-08-10, version 3.43* It's good so far haven't had it long ### 5/5 — Like this app *2026-07-20, version 3.43* I have limited apps for very specific needs and Hidden Vault is one of them. So far I can say I feel my privacy is honored without worry. ### 5/5 — So far so good *2026-07-17, version 3.43* Will update if anything changes ### 5/5 — Great app *2026-07-15, version 3.43* Great app ### 5/5 — Review *2026-07-04, version 3.43* Good app easy to use. ### 5/5 — Amazing *2026-06-30, version 3.43* This app is amazing ### 5/5 — Great app *2026-06-29, version 3.43* Everything in one place and easy to navigate. ### 5/5 — Good app *2026-06-28, version 3.43* Good app ! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*