# HIDIVE — user reviews

> 723 indexed App Store user reviews of HIDIVE by HIDIVE, LLC, rated 2.00/5 from 5,198 ratings.

- Source: https://appshunter.io/ios/app/hidive/id1233367570/reviews
- App overview in markdown: https://appshunter.io/ios/app/hidive/id1233367570.md
- Rating breakdown: 5★ 879 · 4★ 229 · 3★ 311 · 2★ 614 · 1★ 3,165

## What do users think of HIDIVE?

Overall sentiment: negative

**Pros**

- 🚀 Quickly improving
- 👍 Good selection of anime
- 👍 Decent app functionality

**Cons**

- 🐛 Buggy and crashes frequently
- 👎 Terrible user interface and navigation
- 👎 Missing key features like skip/rewind buttons
- 👎 Inconsistent episode tracking and resume playback
- 👎 Subtitles issues (placement, language switching)

**Commonly reported bugs**

- App freezes and crashes often
- Inconsistent behavior when switching devices
- Mature content settings not working properly
- Streaming quality issues and playback problems
- Disappearing shows from watchlists

**Most requested features**

- Add 10-15 second skip/rewind buttons
- Improve episode tracking and resume playback
- Allow customization of subtitle appearance and placement
- Streamline navigation and browsing experience
- Provide offline download functionality

## Newest reviews (17 of 723)

### 3/5 — Babytron

*2026-08-29, version 11.1.1 (385)*

Was watching an anime and all of sudden my accounts is signed out and I try singing back in says  account already exists  this has happened to to times

### 2/5 — Glitchy subtitles

*2026-08-23, version 11.1.1 (385)*

So I’ve used this for a couple months now and it could use a lot of work compared to its counterparts especially since it’s a subscription service. I have anime’s that the subtitles go out randomly and sometimes when I pause it, it’ll catch up others times it won’t. As I said it needs a serious update especially on the APPLE TV.

### 1/5 — Subscription error

*2026-08-17, version 11.1.1 (385)*

Keeps saying I need a subscription even though I already have one for the past few months and support are useless

### 1/5 — Glitch

*2026-08-14, version 11.1.1 (385)*

I can’t watch anything because of my internet, but my internet is perfectly fine.

### 1/5 — 👎🏼

*2026-08-14, version 11.1.1 (385)*

Stole my money after I subscribed. This happend a few days ago and I’ve reported and gone to help center and it’s no help and was a waste of money.

### 1/5 — Can’t subscribe

*2026-08-12, version 11.1.1 (385)*

Wish I could give 0 stars. Wanted to get a subscription so I could watch something different shows. Tried subscribing and it brings me back to the main page. Click on a show to watch and it tells me select a subscription plan. Pick the plan and it says I already have a plan. Brings me back to the main page and repeats this endless loop. App is trash.

### 1/5 — What happened

*2026-08-11, version 11.1.1 (385)*

I’m already subscribed and logged in, but the videos are still locked and I can’t watch any videos. Fix this ASAP

### 1/5 — Does work

*2026-08-11, version 11.1.1 (385)*

Signed up and subscribed. Every time I go to watch something it says I need to subscribe. What a horrific app. I guess I’ll watch their content by other means.

### 1/5 — Scam

*2026-08-10, version 10.2.1(374)*

Stole my 8 dollars and never let me watch anything

### 1/5 — Needs a lot of work

*2026-08-10, version 10.2.1(374)*

1: Something is wrong with the subtitling - if it has more than one or two lines of text to display, it freezes up entirely. The Japanese audio and the video keep playing, but the subtitles stop showing. Sometimes they come back eventually if you pause the video for long enough, but something is wrong with the encoding or syncing or something. 2: The audio keeps switching back to English, and there is no way to default to Japanese with English subs. Every episode, I have to reselect the language, which is very frustrating and annoying. 3: something is wrong the mobile subscription mechanic. I selected the month by month plan, but was unable to watch any content. When I went into the Apple subscription menu in the iPhone settings, if I look at which subscription model I’m subscribed to, instead of two (monthly and yearly) I’m presented with like 10 or 15 subscription tiers to select from, half of which are the monthly, and half of which are the yearly models. I had to subscribe via a browser on my pc in order to access the app’s content. Several things are obviously broken in this app. There’s a lot of content I like, but the state is the app is dismal as of right now (8/10/26).

### 1/5 — Subscribed but can’t access their service

*2026-08-09, version 10.2.1(374)*

I subscribed through my apple account and now I’m stuck in a loop that won’t let me access any content.

### 1/5 — App issues

*2026-08-09, version 10.2.1(374)*

I’ve been using HiDive for years they’ll have 2-3 good anime’s a year. But re-subscribe this time and it’s charged for the subscription but I’m still locked out of everything. Deleted the app and redownloaded it. Nothing works. Click on the subscribe button just get error.

### 2/5 — The app is crashing

*2026-08-08, version 10.2.1(374)*

The app keeps crashing when I try to open it even after deleting and reinstalling it it still crashes.

### 1/5 — Meh

*2026-08-08, version 10.2.1(374)*

Currently can’t watch anything as a current subscriber. Just paywalls. I already paid…

### 1/5 — Soooo terrible

*2026-08-08, version 10.2.1(374)*

Kept charging my card even after I cancelled keeps glitching do not use this app

### 1/5 — Subscription not working

*2026-08-07, version 10.2.1(374)*

Dont download the subscription dont go through half the time

### 1/5 — Can’t watch anything

*2026-08-07, version 10.2.1(374)*

I renewed my subscription and now I can’t watch anything, every anime I try watching takes me to the subscription page same thing happens if I try the website , both app and website tell me I have a subscription but everything is locked . Tried restore in the app tells me the subscription is unlocked but still no way to watch anything.

## Most critical reviews (10 lowest-rated)

### 1/5 — Sub Title

*2026-08-29, version 11.1.1 (385)*

When watching in sub the subtitle disappears during dialogue and nothing loads after. App is also glitchy. Not worth the money if u can’t even watch it.

### 1/5 — Terribly/buggy app.

*2026-08-29, version 11.1.1 (385)*

Worst streaming app, I have ever used. Crashes continuously, will randomly stop showing subtitles, commands become unresponsive forcing you to close and reopen the app. Only reason I has it is for the exclusive content, but with more of it moving to apps like Netflix it may not be needed fairly soon.

### 1/5 — Has potential but don’t pull through

*2026-08-28, version 11.1.1 (385)*

Has some of the better shows and keeps getting more catalog but the UI issue when watching a show that has multiple translations the app cannot handle both and your left with one or the other IE a book has writing and the main character are speaking the book will be translated but the person talking is not so now I’m missing a chunk of information cause the app chose a book over the person speaking

### 1/5 — How is it this bad?

*2026-08-28, version 11.1.1 (385)*

Constantly broken. I can only visibly see like 4 shows, search doesn’t work, lists don’t work, etc. and it’s been this way for years.

### 1/5 — Terrible, buggy. But only alternative to crunchy

*2026-08-25, version 11.1.1 (385)*

I’ve been getting kicked out of the app every day for months. It forces me out then requires me to sign in and resubscribe, although my membership is valid. Serious tech issues lately.

### 1/5 — App no longer works for me

*2026-08-23, version 11.1.1 (385)*

Tried deleting and redownloading multiple times, anime selection wasn’t that great but it had some stuff I couldn’t watch elsewhere dubbed.

### 1/5 — Pretty bad

*2026-08-22, version 11.1.1 (385)*

This is primarily for the Apple TV version of the app. Issues: 1. Custom video player with custom controls that mostly do not work with Apple’s remote — clicking left or right does not change the view position. 2. The app makes itself permanently active, even  during pause. So if you stop playback and leave, your tv will stay on. Forever. Burning the frame image into the screen. I haven’t seen any other video playing apps that do that.

### 1/5 — Search function is…disfunctional

*2026-08-19, version 11.1.1 (385)*

They appear to have removed the dub section as well as the ability to search for dubs

### 1/5 — More expensive worst quality

*2026-08-18, version 11.1.1 (385)*

I do want to support legal platforms but now their monthly fee is much more expensive and no improvements on the app or catalog… why bother continuing ?

### 1/5 — This app is trash

*2026-08-18, version 11.1.1 (385)*

Had it for a week, it keeps shutting down mid stream, resetting my language preferences (I only watch subs and it keeps switching to dubs), the layout is bad (why am I scrolling just to find the continue watching section), 30sec skip/rewind is too much, I missed what happened 5 seconds ago, not half the episode back, why is there no rating section? I have no idea if any of these shows are good and no way to figure out unless I go to a whole other app/website. And on top of that, it’s barely even cheaper than Crunchyroll. Absolutely not worth it. Crunchyroll sucks too but this is garbage.

## Most praised reviews (10 highest-rated)

### 5/5 — Improve the subtitles, also add more dub they only have English and wish they could add more

*2026-08-28, version 11.1.1 (385)*

The search button sometimes doesn’t even work and sometimes does so you gotta press a lot the  button to find what u wanna watch
Hope they fix this even though it’s almost impossible

### 5/5 — One of my faves

*2026-08-22, version 11.1.1 (385)*

Love the shows. Wish we could skip the intro after the first episode tho

### 5/5 — Genuinely good

*2026-08-10, version 10.2.1(374)*

Don’t know why it 2 stars this is great

### 5/5 — I never do this, but meh

*2026-07-31, version 10.2.1(374)*

I never leave reviews, but when I saw all the negative reviews I had too. Some
People are so emotional nowadays it's wild! Yes there are some bugs, I get that. But maybe it's not just the app that's the issue. I'm using the app on an iPhone 15 pro max and I've used this app for at least 2-3 years. I've had tiny bugs, not any more than I've had with even top tier apps... like Crunchyroll or YouTube.. I use it because they have titles Crunchyroll does not. And I've been able too watch my anime with no major issues. Come on people, quit being so emotional and make sure YOUR device and connection are good.

### 5/5 — One star for now

*2026-06-29, version 10.2.1(374)*

Best anime app I have had ever 😁

### 5/5 — something

*2026-06-18, version 10.2.1(374)*

only bad thing is that you can’t change subtitles or audio I really don’t care about anything else

### 5/5 — 🫶🏻

*2026-06-06, version 9.4.0(367)*

Could you please change the time skip button from 30 to 10 seconds in the app like the tv option has please 🫶🏻🫶🏻

### 5/5 — Love it

*2026-05-23, version 9.4.0(367)*

Not sure why all the low ratings. It has a lot of good anime! So much to pick from. A better alternative for people who want to leave Crunchyroll.

### 5/5 — kill me baby!

*2026-05-11, version 9.4.0(367)*

It has kill me baby so I like it

### 5/5 — Great App! More isekai PLZ

*2026-05-05, version 9.4.0(367)*

I love the new app design and now shows track pretty good now. A huge step forward. Keep it up guy! 10/10

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
