# HidrateSpark Water Tracker — user reviews > 1,289 indexed App Store user reviews of HidrateSpark Water Tracker by Hidrate Inc., rated 4.50/5 from 19,777 ratings. - Source: https://appshunter.io/ios/app/hidratespark-water-tracker/id1056269374/reviews - App overview in markdown: https://appshunter.io/ios/app/hidratespark-water-tracker/id1056269374.md - Rating breakdown: 5★ 16,062 · 4★ 1,353 · 3★ 709 · 2★ 474 · 1★ 1,179 ## What do users think of HidrateSpark Water Tracker? Overall sentiment: neutral **Pros** - 🚀 Accurate water tracking - 👍 Helpful reminders and notifications - 💡 Customizable glow colors - 👍 Solid bottle design and quality - 👍 Good customer service **Cons** - 🐛 Buggy app with sync issues - 💰 Paid subscription for basic features - 🔋 Battery life concerns - 🔒 Privacy/data collection concerns - 👎 Confusing app UI and navigation **Commonly reported bugs** - App crashes and data loss - Inconsistent water tracking - Connectivity issues with bottle - Unreliable battery level reporting **Most requested features** - Add custom drink types - Improve Apple Watch integration - Provide battery percentage indicator - Allow more customization options - Improve social features and challenges ## Newest reviews (13 of 1,289) ### 3/5 — Not perfect *2026-08-24, version 4.8.6* Just found out you can change drink order after 1 year! Needs more instructions ### 4/5 — Love this water bottle *2026-08-13, version 4.8.5* This is an amazing piece of work. This water bottle keeps me on track in maintaining my health. I don’t like water at all so I skip an forget on purpose but you can’t skip with the bright light on this water bottle as my reminder. ### 2/5 — Not perfect *2026-08-11, version 4.8.5* Just found out you can change drink order after 1 year! Needs more instructions ### 3/5 — Good but could be better *2026-07-30, version 4.8.5* It would be nice if you could choose different colors for the sip reminders and the celebrations would also be nice if you could choose different. Sounds so you know without looking at the bottle if it’s a reminder if you met your goal or if you took a sip it also is a little laggy so updates take a little while. ### 3/5 — Disappointed *2026-07-16, version 4.8.5* Im a little disappointed the water bottle can’t sync automatically without opening the app first. Why can’t it run in the background? Other than that, app feels a little clunky but works for the most part. ### 1/5 — Врет *2026-07-16* С самого первого дня врет. Уже год пользуюсь. Сейчас вообще пишет каждый день 0 мл. Задумка супер. Но все криво работает ### 3/5 — Great concept but… *2026-07-14, version 4.8.5* I have the 30 oz Tumbler the 2.0 version. The bottle really helps me hit my water intake, I have POTS and have to drink 120oz a day, which is difficult without support. However, the syncs are constantly wrong!! I follow the instructions to the T, I recalibrate the sensor after each time I charge the battery, I always wait for the light to recognize that it has weighed the new weight when I refill. I always refill after completely empty and make sure that the sensor has time to recognize the empty bottle. However, without refilling a 30z bottle it will sync 60-80 oz. Over and over again. Huge amounts like 13.6 oz or 20.3 oz at a time! So. It’s a great concept but currently the sensors and the app sync just don’t work in real life. Disappointing for such an expensive water bottle. ### 3/5 — Quelques petites chose à améliorer *2026-07-14, version 4.8.5* Super apps, s’intègre parfaitement avec Santé, Il manque le Français dans l’application Il faudrait améliorer l’affichage de la batterie de la gourde, et recevoir des notifications quand la batterie a besoin d’être rechargée Je trouve par contre vraiment dommage de devoir en plus payer des éléments pour personnaliser une gourde qui coûte déjà cher. ### 1/5 — Not good enough to justify expensive bottle and subscription *2026-07-14, version 4.8.5* The app is full of ads for getting premium. They only provide the most crazy basic functionality. You can’t even edit the colours without paying, you can’t track different drinks. A really basic buy more riddled experience. ### 1/5 — Nothing works *2026-07-13, version 4.8.5* Nothing works on the app, tried iphone and ipad ### 1/5 — Horrible support *2026-07-12, version 4.8.5* On June 9 I submitted a support ticket via email regarding a warranty issue and have followed up every few weeks since with absolutely no response aside from the initial automated one. It’s been over a month now and if I could return the bottle at this point I would. ### 2/5 — Making me sweat *2026-07-11, version 4.8.5* I can’t get this water bottle to sync with the software on my zip hub ### 3/5 — Pro 2 *2026-07-09, version 4.8.5* It keeps saying to re cabbalate the bottle ## Most critical reviews (10 lowest-rated) ### 1/5 — Disconnecting *2026-09-02, version 4.9.0* Frequently disconnects from app ### 1/5 — Last Update *2026-08-26, version 4.8.6* The late update completely removee all of my bottles and settings. Plus the sync is way too slow! ### 1/5 — Disappointing *2026-08-24, version 4.8.5* My bottle doesn’t glow anymore and it’s not as encouraging. I see a fee to use now. ### 1/5 — Widget stopped working *2026-08-22, version 4.8.6* Tittle ### 1/5 — Unable to sync with garmin or whoop *2026-08-17, version 4.8.5* They dont have other fitness apps integration? Like garmin or whoop ### 1/5 — Fatalna *2026-08-07, version 4.8.5* Fatalne polskie tłumaczenie — wiele komunikatów brzmi nienaturalnie, jest niezrozumiałych albo wygląda jak surowe tłumaczenie maszynowe bez żadnej korekty. Do tego wiele funkcji po prostu nie działa, a aplikacja jest pełna błędów i niedoróbek w interfejsie użytkownika. Przy cenie butelki i pozycjonowaniu jej jako produktu premium taki poziom aplikacji jest zdecydowanie nieakceptowalny. Sam pomysł jest dobry, ale aplikacja sprawia wrażenie niedopracowanej i wymaga jeszcze sporo pracy, szczególnie w zakresie polskiej wersji językowej, działania funkcji oraz UI. Nie polecam nikomu zakupu tej butelki. ### 1/5 — No Customer Service *2026-08-02, version 4.8.5* Can’t get any response from customer service. My bottles beep randomly throughout points of the day even though audio reminders are off. It’s driving me and my family insane ### 1/5 — Tech support *2026-07-27, version 4.8.5* Bottle intermittently tracking Water sent multiple tech-support emails and have received zero responses ### 1/5 — So many bugs, so slow *2026-07-20, version 4.8.5* No way to report bugs or get any support from the app. Worked great for a couple years with the Pro bottles, but the Pro2’s are SO SO SLOW to sync, don’t sync in the background (ever) and the app bugs out when adding a bottle or recalibrating. Now I have a Pro2 puck that won’t stop beeping & zero way to get support. ### 1/5 — No support *2026-07-17, version 4.8.5* Reached out to support when my sensor stopped working on 6/25 and they’ve only responded twice. No help provided and they are slow to respond if they do. ## Most praised reviews (10 highest-rated) ### 5/5 — Indispensable *2026-08-26, version 4.8.6* I will admit to bringing my Hidrate bottle with me everywhere I go - I use a climber’s carabiner for ease of carry & clipping it to my briefcase & luggage 🤣 Without the glowing reminders on the bottle’s base & my iPhone, I do not make the effort to stay hydrated - just indispensable to me ### 5/5 — love it *2026-08-20, version 4.8.5* both me and my wife use the bottles and we love them ### 5/5 — Hidratatespark *2026-08-11, version 4.8.5* Muy eficiente y muy innovadora 👍👍👍 ### 5/5 — わ〜ぉ！！ *2026-08-07, version 4.8.5* 素晴らしい！！日本語にしてもらえたね！！ありがとう！！サブスクリプションを延長します！！！ ### 5/5 — L’application *2026-07-16, version 4.8.5* Belle idée pour nous forcer à boire plus. Belle fabrication. La batterie tient longtemps. Mais payer pour pouvoir indiquer que l on boit de l’eau gazeuse, ou que le café est décaféiné etc .. c’est inutile et mesquin, car cette gourde thermos n est pas donnée. ### 5/5 — Apple Watch app *2026-07-12, version 4.8.5* Apple Watch app needs some new features + needs fixing the screen layout ### 5/5 — Track H2O Intake *2026-07-11, version 4.8.5* Easy way to measure water intake ### 5/5 — Feature asks *2026-06-27, version 4.8.5* - glows should be able to be different for each setting Red for remind Gold for celebration Blue for etc. - glow studio should be free or one time purchase - allow users to track normal non smart water bottles, as I also carry around an 800ml bottle that I have to manually add, if I could just add a bottle load each time that would be much easier Again, like the app, just slightly bare ### 5/5 — Best Water Bottle EVER *2026-06-21, version 4.8.5* Super. App is very helpful. This app makes you look forward to drinking and you just don’t want miss fulfilling your daily goal‼️ ### 5/5 — Imprescindible para hidratarte necesitas conectar *2026-06-15, version 4.8.5* Se necesita una buena botella como esta que te dice cuando beber hay veces que nosotros estamos haciendo algo importante y se nos olvida el beber agua o beber cualquier cosa pues te lo recuerda --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*