# HiEasy — user reviews

> 937 indexed App Store user reviews of HiEasy by Shenzhen Ruision Technology Co.,Ltd, rated 4.40/5 from 1,284 ratings.

- Source: https://appshunter.io/ios/app/hieasy/id1317642218/reviews
- App overview in markdown: https://appshunter.io/ios/app/hieasy/id1317642218.md
- Rating breakdown: 5★ 949 · 4★ 148 · 3★ 54 · 2★ 27 · 1★ 106

## What do users think of HiEasy?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Fast setup
- 🔒 Helpful app
- 💡 Great features
- 👍 Excellent quality
- 👍 Straightforward
- 👍 Smooth functioning
- 👍 Reliable
- 👍 Satisfactory
- 👍 Impressive

**Cons**

- 🐛 Connectivity issues
- 🐛 Buggy app
- 🐛 Crashes frequently
- 🐛 Playback not working
- 🐛 Notifications not working
- 🐛 Frequent login issues
- 🐛 Unstable performance
- 🐛 Glitchy updates
- 🐛 Unreliable
- 🐛 Poor user experience

**Commonly reported bugs**

- Can't create an account
- Verification code not working
- Cameras not detected
- Frequent disconnections
- Playback issues
- Incompatibility with iOS updates
- Unreliable motion detection
- Clipboard data being pasted

**Most requested features**

- Add zoom functionality
- Improve playback controls
- Enhance notification system
- Provide more language options
- Implement automatic time/date sync
- Add two-way audio support
- Improve cloud storage options
- Streamline setup process
- Enhance user interface

## Newest reviews (10 of 937)

### 4/5 — Melad

*2026-08-29, version 8.1.17*

Mobile

### 3/5 — Clear but difficult

*2026-08-26, version 8.1.17*

Not user friendly. The picture is good and clear, I’m just finding it really difficult to navigate.

### 2/5 — Slow

*2026-08-12, version 8.1.17*

Very slow app

### 4/5 — Camera

*2026-07-22, version 8.1.10*

Tres bien

### 4/5 — Thank you

*2026-07-18, version 8.1.10*

Very nice

### 3/5 — 弹窗广告

*2026-07-16*

请把打开软件时的弹窗广告关掉，谢谢 每次打开，都会跳到其他软件，而且国家已经开始严令禁止这样的问题

**Developer response:** 亲爱的用户您好非常抱歉给您带来不佳的设备使用体验，APP广告均支持关闭的哦，APP/我的/本地设置/其他设置/广告设备/广告怎么关闭/点击没用/确认关闭，有什么问题及时联系，祝您生活愉快

### 1/5 — 垃圾中的战斗圾

*2026-07-12*

也不知道哪里产的电子垃圾，质量看起来极其廉价，摄像头大暴雨的时候回放几乎是一秒一帧的放，卡成麻卖批了，扔垃圾堆都没人捡的那种东西

**Developer response:** 您好，可以拨打我们的服务热线4008304918 反馈一下具体情况哦，我们将会在第一时间分析处理，祝您生活愉快

### 3/5 — 讨厌美团

*2026-07-12*

每一次打开都自动弹跳美团软件还有别的广告，连带程序启动太烦人了希望改……

### 3/5 — No playback data

*2026-07-06, version 8.1.5*

Everything was working fine, but suddenly, when I try to playback the recordings, the screen says “no playback data”???

### 3/5 — Fast forward option not available

*2026-06-23*

Previously there was a feature to change the playback speed. But in the latest release the feature is removed. It is now very difficult to find something in the playback if you don't know the exact time
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## Most critical reviews (10 lowest-rated)

### 1/5 — Berbat

*2026-08-28, version 8.1.17*

Sürekli bağlantı sorunu yaşayıp durdum! Yaptığım en büyük hata oldu. Bunu satın almakla

### 1/5 — 垃圾软件

*2026-08-03, version 8.1.16*

为什么这种垃圾软件能上app？全是广告、转跳，一点开随便点屏幕任何位置都会转跳，要么支付宝，要么闲鱼等……

### 1/5 — Recordings won’t show up

*2026-07-31, version 8.1.15*

Worked fine for a week now it’s just a headache

### 1/5 — 回放

*2026-07-29, version 8.1.15*

太模糊太垃圾

### 1/5 — Unable to save setting from app to the cameras

*2026-07-28, version 8.1.15*

Unable to save setting from app to the cameras

### 1/5 — 4g solar camera

*2026-07-22, version 8.1.10*

Terrible will not connect to SIM card and consistently trying to get me to buy data

### 1/5 — Awful camera

*2026-07-19, version 8.1.10*

I bought the camera and it keeps going off-line. I tried to do everything. It says there and it still does not work. It works when it wants to only.

### 1/5 — Annoying

*2026-07-18, version 8.1.10*

Aid appears when urgently need to check camera. Very annoying and useless.

### 1/5 — OUT

*2026-07-15*

已经差劲到还没点进主页就已经跳转广告了，加载和回放都卡的要命，没有人的时候画面是一帧一帧的，还会把垃圾袋当作有人出现提醒我。有时间多好好改进，总是让更新实则不知道在更新什么无用功，一分都不想给，倒欠全世界一万分

**Developer response:** 很抱歉没能给您带来更好的体验，建议您可通过APP-我的-邮件反馈发送到p6s400@aliyun.com或者联系售后客服反馈具体情况，我们将会在第一时间分析处理，祝您生活愉快

### 1/5 — Fraud

*2026-07-13, version 8.1.5*

Fraud! Don’t buy it!

## Most praised reviews (10 highest-rated)

### 5/5 — رائع

*2026-08-30, version 8.1.17*

رائع

### 5/5 — Guy guy

*2026-08-19, version 8.1.17*

Solid device

### 5/5 — ممول الزبير

*2026-08-14, version 8.1.17*

القطار

### 5/5 — شحنت بالتطبيق ومااشتغلت الكامره معاي

*2026-08-14, version 8.1.17*

ابي رقم الدعم

### 5/5 — erfan3646

*2026-08-05, version 8.1.16*

erfan3646

### 5/5 — Cool

*2026-08-01, version 8.1.16*

Cool

### 5/5 — 闪退是什么原因

*2026-07-29*

是不是手机版本太低了 怎么办呢 打不开啊

**Developer response:** 感谢您的支持，针对已知问题我们做了优化，请更新最新版本哦

### 5/5 — MoonLull

*2026-07-17, version 8.1.10*

Great

### 5/5 — Easy

*2026-06-28, version 8.1.5*

Easy set up

### 5/5 — Camara clear

*2026-06-23*

Very nice all good .battery all super

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*