# Hiface - Face Shape Finder — user reviews

> 268 indexed App Store user reviews of Hiface by Tap in Love Apps Limited, rated 4.10/5 from 1,299 ratings.

- Source: https://appshunter.io/ios/app/hiface-face-shape-finder/id1503991231/reviews
- App overview in markdown: https://appshunter.io/ios/app/hiface-face-shape-finder/id1503991231.md
- Rating breakdown: 5★ 853 · 4★ 117 · 3★ 93 · 2★ 37 · 1★ 199

## What do users think of Hiface?

Overall sentiment: negative

**Pros**

- 👍 Simple face shape detection
- 🚀 Quick and easy to use
- 💡 Helpful face shape insights

**Cons**

- 🔒 Misleading subscription practices
- 💰 Paywall for most features
- 🐛 Inconsistent face shape results
- 🤖 Inaccurate AI-generated suggestions
- 🤯 Frustrating user experience

**Commonly reported bugs**

- App crashes and glitches
- Subscription issues and inability to cancel
- Navigation and UI problems

**Most requested features**

- More hairstyle options
- Improved accuracy for face shape detection
- Transparent subscription model

## Newest reviews (20 of 268)

### 1/5 — SCAM app

*2026-07-23, version 22.6.5*

This app NEVER worked. It constantly said, server unavailable, please try again. No matter what I did or used. This is a SCAM.

### 1/5 — Over promised

*2026-07-19, version 22.6.5*

Does not work. Spent way too much time trying to use with no success. Should not be this difficult

### 1/5 — Doesn’t work

*2026-07-17, version 22.6.5*

Tried numerous times but always says server is not available.. waste of money it seems.

### 1/5 — false advertisement

*2026-07-12, version 22.6.4*

Dont waste ur time downloading this, it doesnt even work face scan is horrible takes long doesnt work at all  do not spend your money on this wack app.

### 1/5 — Server unavailable

*2026-07-12, version 22.6.4*

Paid for one week on the app to see if I liked it before paying for a full year. The server is always unavailable. Can’t compete a face analysis. The genie function doesn’t work.  Message sent to the support team.

### 1/5 — Not good

*2026-06-22*

you will not be able to see your face type , that feature is paid

### 1/5 — Not even worth the $6.99

*2026-06-13, version 22.6.2*

I paid for the weekly pro subscription to try it out. Bottom line: The app doesn’t work. Not only did it keep promoting to pay for the yearly ($39.99) and weekly (after I paid), none of the features worked. I couldn’t access the hairstyles, the daily, nor the genie after multiple tries and closing/opening the app. Glad I only paid $7 for an app that doesn’t work.

### 1/5 — Terrible doesn’t work

*2026-06-11, version 22.6.2*

Only gives shape of face aka oblong and a few white dots around edge of face. Hair mode doesn’t work completely useless even after you pay for a week they charge more each picture yet want to have them look at. Just to say it’s oblong or something like that. False advertising. Rip off.

### 1/5 — No preview of recommended hairstyles

*2026-06-09, version 7.4*

The app does not show how the suggested hairstyles will look on you

### 1/5 — Trash wants more n more money

*2026-06-04, version 7.4*

Junk it wants money n does not give u any info for it

### 1/5 — Wast of time

*2026-05-25, version 7.4*

This is a waste of time. Everything is behind paywall

### 1/5 — Analisa a foto e apenas dá sugestões

*2026-05-16*

Tinha entendido que a IA geraria fotos, para dicas eu tenho opções gratuitas

### 3/5 — Doesn’t work

*2026-05-15, version 7.4*

Face scan works but then any ai tool to recommend styles etc don’t respond. They sit as if loading but nothing happens. Multiple connections tried over 2 countries. Currently feels like a broken app that could be great.

### 1/5 — Underwhelming for haircuts; concerning face analysis

*2026-05-14, version 7.4*

I really just wanted to try different haircuts.  The feature is poor.  Just based on photos rather than video. And then there is really weird face analysis tool. No wonder people get depressed if they‘re being examined like livestock.

### 1/5 — Horrível

*2026-05-06*

Eu queria descobrir o formato do meu rosto e ganhei uma tela com resultados borrados porque precisava pagar para ver 🙄

### 1/5 — Не понятно

*2026-05-04*

Детский игра

### 1/5 — Money grab

*2026-04-27, version 7.4*

I paid $9.99 per week for “premium” use of this app but when I asked it to re-analyze my face it wouldn’t without an additional 2.99. I am still having trouble figuring out the other real benefits other than the analyses so I cancelled the subscription. Also when you ask it to put different hair styles on your face it changes your face shape too. Like they are morphing your face with the model’s face.

### 1/5 — Rubbish

*2026-04-23*

Absolute rubbish app. The so called try on feature using AI to try on hair styles is so bad. It massively changes your face, to the point I had an ear half way across the page. How are you meant to see what it would look like on you if it changes your face shape? Scam!!

### 1/5 — Wasted time and data

*2026-04-12*

Waste of time eveything is available on purchase only

### 1/5 — WANTS YOU TO PAY AGAIN FOR EVERY NEW SCAN!

*2026-04-11, version 7.4*

WANTS YOU TO PAY AGAIN FOR EVERY NEW SCAN!

## Most critical reviews (10 lowest-rated)

### 1/5 — APP DOESN’T WORK

*2026-08-07*

I must have scanned my face 60 different times with different locations, lighting, background, and the app NEVER slowed any picture I took to work. After a while it just said error server down. Don’t recommend this app in the slightest

### 1/5 — No face?

*2026-08-07, version 22.6.5*

Took multiple selfies in good lighting and tried uploading pictures yet not one could recognize my face shape… waste of time

### 1/5 — Fraud

*2026-08-03, version 22.6.5*

I had no idea I even had a subscription to this. I was paying 50 a year

### 1/5 — Fundamentally Broken

*2026-08-03*

Have made about 10 attempts to use this app. Hair back, expression neutral, evenly lit white wall. I watched the tutorial, I used the in app targeting oval. Every time it fails to detect a the face shape. It can't even accurately detect a face is present. If its facial recognition is this bad I'd take any "results" with a grain of salt.

### 1/5 — Can’t detect face shape

*2026-07-31, version 22.6.5*

Useless

### 1/5 — Doesn’t work

*2026-07-27, version 22.6.5*

No matter what I do it says it cannot “read my face shape”. Spent $ for this app. Waste of time and money.

### 1/5 — Extrêmement déçu (perte de temps)

*2026-07-27*

L’application ne détecte pas mon visage lors de la phase d’analyse alors que la photo est prise dans les meilleures conditions (pas trop d’ombre, ni trop lumineux). Je mets 1 étoile car l’application n’est même pas capable de répondre à sa fonctionnalité principale… La prochaine fois, essayez de sortir une application qui fonctionne.

### 1/5 — Can’t detect face shape

*2026-07-26*

Spent half an hour taking photos of my face like an idiot - all instantly denied. I have blonde eyebrows - this app is racist to blonde haired blue eyed men!

### 1/5 — Horrible

*2026-07-26, version 22.6.5*

These app is horrendous and it causes tomfoolery

### 1/5 — Forget it if you have a beard

*2026-07-25, version 22.6.5*

Couldn’t detect face with existing beard? 🤡🤡

## Most praised reviews (10 highest-rated)

### 5/5 — nizad

*2026-02-15*

voyager

**Developer response:** Merci pour votre avis positif ! ✨ Nous sommes ravis que HiFace vous accompagne dans votre "voyage" de découverte de votre géométrie faciale. Notre IA analyse la symétrie et les proportions pour vous offrir une compréhension approfondie de votre structure osseuse.

### 5/5 — Muy buena app

*2025-07-12, version 7.3*

Me encantó

### 5/5 — Mr

*2025-04-01, version 7.0*

Faizu

### 5/5 — Pretty good

*2025-03-28, version 7.0*

It’s very good, you do have to pay for it though. But other than that it’s a very useful app for finding your face shape, face symmetry, and tips on how to improve your rating!

### 5/5 — A lot in the Free Trial

*2025-03-26*

I was really impressed by this app. If you press free trial you get the app 3 days free with no pay upfront. The app analyzes your face to give you all the information you’ll need to improve your physical appearance. Such as telling you whats your face shape, what hair style fits your face shape best, and even gives you an overall review and what you can do to improve your physical appearance. Very helpful in helping me decide my next hairstyle. And what I’ve been doing wrong so far.

**Developer response:** Thank you, James! ✨ We're thrilled HiFace helped you discover your unique facial geometry and guide your style choices. Our advanced AI provides precise insights into your face shape, symmetry, and

### 5/5 — G

*2025-03-09, version 6.7*

Rly good

### 5/5 — Good

*2025-02-09, version 6.6*

Nice job good

### 5/5 — 👍🏻

*2025-02-05, version 6.6*

👍🏻

### 5/5 — App

*2025-01-26, version 6.6*

Wah ji wah

### 5/5 — Good app for face advices

*2025-01-20, version 6.4*

Good

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
