# Hightail — Share files & collaborate

> Mobile collaboration tool for creative teams to share, review, and approve files. (iPhone/iPad app by OpenText.)

- Source: https://appshunter.io/ios/app/hightail/id1030972058 (this page in markdown: same URL + `.md`)
- Developer: [OpenText](https://appshunter.io/developer/415355796)
- Category: Business, Productivity
- Price: Free with in-app purchases
- Rating: 4.10/5 from 641 App Store ratings · 127 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 38 MB
- Languages: American English, German (Germany), Japanese, Polish, Chinese (Simplified, China), European Spanish
- Released: 2015-09-03
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/hightail/id1030972058/reviews.md

## What is Hightail?

Keep your creative projects moving, anytime, anywhere. The Hightail iOS app is the essential collaboration application for teams sharing creative content for review and approval. Preview and stream files, leave comments, quickly respond to next steps, manage project updates and approve files all from your iPhone or iPad.

Get the Hightail iOS app to:

- Preview files that have been sent to you or shared via Spaces

- Check status updates for the projects you're working on

- Know what actions you need to do next

- Approve files with just one tap

- Review and add comments when you're on the go

- Upload photos and videos for sharing from your device

- Get notifications in real time when attention is needed

- Discuss next steps for a project

Go from first round to final review faster with Hightail.

For support, please contact support@hightail.com

Terms of Use: https://www.hightail.com/terms

## Key features

- Preview and stream files
- Leave comments on files
- Approve files with one tap
- Manage project updates
- Upload photos and videos
- Real-time notifications

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Pro Yearly Plan | $144.99 | per year |
| Pro Monthly Plan | $14.99 | per month |


## What do users think of Hightail?

Overall sentiment: negative

**Pros**

- 🚀 Easy to send large files
- 🔒 Reliable and secure file sharing
- 👍 Convenient for mobile use

**Cons**

- 🐛 Buggy and crashes frequently
- 👎 Lacks key functionality on mobile
- 💤 Outdated and not user-friendly

**Commonly reported bugs**

- Login issues and account creation problems
- Inability to download or preview files on mobile
- Inconsistent performance across devices

**Most requested features**

- Add iPad native support
- Improve mobile file management
- Integrate with more cloud services

## Recent user reviews (10 of 127)

All indexed reviews: https://appshunter.io/ios/app/hightail/id1030972058/reviews.md

### 1/5 — Payment required for support

*2026-07-06, version 24.4.1*

This app doesn’t work, at all, and in order to receive any support they require you to upgrade your subscription tier. NEVER.

### 1/5 — Don't waste your time.

*2026-04-15, version 24.4.1*

New iOS app is terrible. Can't send, set up spaces or anything.  Oh, you can try, but it never sends or sticks. Time for an  and upgrade.

### 1/5 — PASSWORD

*2025-10-29, version 24.4.1*

Just signed up to retrieve files and password does not work or reset request

### 1/5 — Horrible user experience

*2025-10-17, version 24.4.1*

Paying so much money each year for having an app not worth it, making it really uncomfortable sending and downloading files, and the web won’t work well in phones so basically you need to download this useless app

### 1/5 — Frustrating

*2025-10-04*

Web version is totally useless and does not work at all on mobile. The app is better and at least allows you to access galleries. Loading time is very slow (videos rarely play) and most functions do not work (rewind, forward, landscape, download to device gives error messages 75% of the time). A good concept, however the application is far from fully developed. Very glitchy and incredibly frustrating!!

### 1/5 — Absolutely infuriating

*2025-09-04*

I downloaded the app after not being able to get the website to work and the app is just and frustrating. Sometimes it’s will play landscape, but not always, or often really. Rewind or fast forward, forget about it. You will just fight the video and rage quit. As soon as I finish the videos I need to watch I will delete this app and never use this platform again. Absolutely useless. -10/10 do NOT recommend.

Update: tried reaching out to custom service and was met with an auto response telling me that if I wanted to receive help I would need to upgrade to a paid subscription. Your app is already difficult to use, I can not get help to see if there are tricks that make it work more smoothly, why would I ever consider paying to use an app that does not work!?

### 1/5 — DOES NOT WORK

*2025-08-02, version 24.4.1*

I tried to send a file and was not given the option to do it for free, so I was forced to buy one months subscription.  And to my great surprise, the application does not work.    At all.  So I tried to request a refund the same day (yesterday August 1st 2025).  And it gets denied.  So I paid almost 17€ for a scammy page that does not work.

### 1/5 — ZERO CUSTOMER SERVICE

*2025-07-16, version 24.4.1*

Run don’t walk away from this pathetic product.

### 1/5 — Useless to manage existing shares

*2025-07-06, version 24.4.1*

Unless I’m missing something you can not change/delete existing shares. You can’t manage access, add or change a password after the fact.

### 1/5 — Largely pointless

*2025-06-10*

Tiny screen with less functionality than the website. Feels like a poor copy of a mobile app.

## Frequently asked questions about Hightail

### What does the Hightail app do?

The Hightail app is designed for creative teams to collaborate on projects. It allows users to preview and stream files, leave comments, manage project updates, and approve files directly from their iPhone or iPad.

### What are the key features of the Hightail app?

Key features include the ability to preview and stream files, leave comments for feedback, approve files with a single tap, upload photos and videos, and receive real-time notifications for project updates and required actions.

### Is the Hightail app free to use?

The app is free to download and use, offering core functionalities for file sharing and collaboration. Additional features or increased storage may be available through in-app purchases.

### What devices is the Hightail app compatible with?

The Hightail app is available for iOS devices, meaning it can be used on iPhones and iPads. This allows for on-the-go access and management of creative projects.

### How does this app help with creative projects?

This app streamlines the creative workflow by facilitating quick file sharing, feedback, and approvals. Teams can move from initial concepts to final review faster by discussing next steps and responding to actions directly within the app.

## Version history (last 5 releases)

### 24.4.1 — 2025-01-22

S3 upload and security enhancements

### 24.3.1 — 2024-07-22

- Added new camera upload feature.
- Security enhancements & bug fixes for performance.

### 24.2.1 — 2024-04-09

Security enhancements & bug fixes for performance.

### 24.1.2 — 2024-03-22

Security enhancements & bug fixes for performance.

### 24.1.1 — 2024-01-19

Added One-time password feature in Sign-up, updated Hightail logo with CE versions.
And security enhancements & bug fixes for performance.

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## More apps by OpenText

- [OpenText Vibe](https://appshunter.io/ios/app/opentext-vibe/id476653054)
- [CX-E Voice](https://appshunter.io/ios/app/cx-e-voice/id487333266)
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- [OpenText Filr](https://appshunter.io/ios/app/opentext-filr/id575729298)
- [OpenText iPrint](https://appshunter.io/ios/app/opentext-iprint/id582808768)
- [OpenText™ Core Share](https://appshunter.io/ios/app/opentext-core-share/id922517965)

All apps by OpenText: https://appshunter.io/developer/415355796

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*