# Highway for Carriers — user reviews > 24 indexed App Store user reviews of Highway for Carriers by Highway.com, rated 2.00/5 from 49 ratings. - Source: https://appshunter.io/ios/app/highway-for-carriers/id6751547865/reviews - App overview in markdown: https://appshunter.io/ios/app/highway-for-carriers/id6751547865.md - Rating breakdown: 5★ 11 · 4★ 0 · 3★ 0 · 2★ 4 · 1★ 34 ## Newest reviews (6 of 24) ### 1/5 — Worst *2026-06-10* Worst customer service… super difficult to deal with! Their system is glitchy and misses helpful features…. **Developer response:** Thank you for your feedback. We're sorry to hear that about your experience with the app. We'd appreciate the opportunity to learn more about the issues you encountered. Please contact us at support@highway.com so our team can investigate and address your concerns directly. ### 1/5 — Slow service *2026-04-22* Compliance won’t help and really slow to fixing things. Costing me money **Developer response:** Hi Amit, We’re very sorry to hear about your experience with Highway and understand how frustrating delays can be, especially when they impact your business. That’s not the experience we aim to provide. We’d really like the opportunity to look into what happened and help resolve any remaining issues. Please contact us directly at tfxservice@highway.com so our team can review this with you and work toward a resolution. ### 1/5 — Absolute TRASH!!!!! *2026-03-30* Does not even deserve a single star!!! All this company does is make earning a living extremely difficult for hardworking owner operators, especially Garmin ELD users…many brokers will not use me because Highway will not accept my Garmin ELD information and instead want me to pay lots of money for subscription based ELDs. A huge racket if I’ve ever heard of one! **Developer response:** We’re sorry to hear about your experience and understand how frustrating this situation can be, especially when it impacts your ability to work with brokers. We truly value feedback like yours, and we’re continuously working to expand compatibility and improve the experience for all carriers. If you’re open to it, we’d appreciate the opportunity to learn more about your setup and see if there’s anything we can do, please reach out to our team at tfxservice@highway.com. ### 1/5 — Download *2026-03-03* Very cheap app and download option does not work to download the Ratecon. You have to take screenshot then change it to pdf. Emailed then but never got a reply. **Developer response:** Thank you for your feedback. We’re sorry to hear you’ve had trouble with the download feature — that’s not the experience we aim to provide. We’ve shared this with our product team so they can investigate. If you come across any additional issues, please contact our support team at trucks@highway.com ### 1/5 — Do not join this app or team what ever this is *2026-02-05* I don’t usually do this, But this app is the worst ever costumer service is really bad they don’t help at all I been here all day trying to verify my acc and won’t let me please avoid this app !!!! **Developer response:** Hi Dimas, we’re very sorry for the difficulty you experienced during account verification. We have escalated this internally and you will be hearing from our team shortly to resolve this. In the future, please email us at escalations@highway.com with any future concerns. ### 1/5 — Lost my business due to this *2026-01-21* They take forever to fix the issue. **Developer response:** We’re very sorry to hear about your experience with Highway and understand how frustrating delays can be, especially when they impact your business. That’s not the experience we aim to provide. We’d really like the opportunity to look into what happened and help resolve any remaining issues. Please contact us directly at tfxservice@highway.com so our team can review this with you and work toward a resolution. ## Most critical reviews (10 lowest-rated) ### 1/5 — Repeated Highway Verification Is Unacceptable *2026-08-30* I am a small carrier and I already have an active Highway account. However, almost every time I try to book a load, I am forced to complete the same verification process again—uploading my ID, taking a selfie, and verifying my identity repeatedly. This is extremely frustrating and unacceptable. What is the purpose of having a verified Highway account if I have to prove my identity every single day and for every load? I am trying to operate a trucking business, not spend my time repeatedly uploading the same ID and taking selfies just to book freight. This system is creating unnecessary delays and making it harder for legitimate small carriers to do business. My company information and identity have already been verified. Please review my account and provide a permanent solution instead of forcing me through the same verification process over and over again. I need a clear explanation of why this keeps happening and what Highway is going to do to fix it. Not good for carriers Highway ### 1/5 — Bad Customerservice *2026-08-13* They leaked my company information and caused a fraud and and been trying to get a hold of Customerservice over two months with no help ### 1/5 — Brokers poppets *2026-08-13* They don’t have anything for vetting, just work on brokers fake reports! Poison for small carriers! I hope they get out from market and trucking be growing ### 1/5 — They not care about drivers or companies *2026-07-20* They not care about drivers or companies ### 1/5 — Code issue *2026-07-17* App keeps Having issues when it I gets to the code portion It keep saying incorrect code and the code is actually correct and hasn’t even timed out. I also see I’m not the only person having this problem common issue now I can’t really pull loads Highway Get ItTogether Please! ### 1/5 — Owner operator *2026-07-02* Highway is extremely un user-friendly full of problems. Good luck if you want to use it. ### 1/5 — Subpar at best *2026-06-25* Highway is very poor and does not accidents hot shots. They request unnecessary information. Transportation isn’t a one system fits all. Update your compliance rules to match the audience you are trying to reach ### 1/5 — P0S system ruining industry *2026-06-24* Worst possibpe outcome for carriers is this system and even worse are the brokers who join this highway Always issues woty this ### 1/5 — Urgent *2026-06-18* Everything was very bad: service, attention, communication, and lack of coordination. ### 1/5 — Useless stupid tool *2026-06-17* Only makes our work harder! ## Most praised reviews (8 highest-rated) ### 5/5 — Ourway corp *2026-04-28* I LOVE HIGHWAY, and this is why they make sure that we are safe, and making sure we connected to the right people. I love it. ### 5/5 — Ryneer trucking Inc *2026-04-06* Pretty cool app , seems to be working for me ### 5/5 — Great app *2026-03-05* Highway is a great application to use for loads and to do quick and easy carrier package the load board is easy to use and bid with brokers and receive you rate confirmation and they have a great customer support team like Amilia that works with you to post your truck and help walk you through the app. ### 5/5 — Andy *2026-03-05* I own trucks and use highway all the time. The app makes it easier than ever. This app is great! ### 4/5 — Won’t work for iPhone *2026-01-09* Does. It work for iPhones just a white screen . Really sucks having to sign in online only but hopefully they fix it . Good company **Developer response:** We're sorry the app didn't display correctly when you first downloaded it. If you're still experiencing issues, please contact us at tfxservice@highway.com and our team will help get it resolved. ### 2/5 — Not A Fan *2026-08-07* This app needs a lot of work. It’s not user friendly. It says it will save your login info, but every time I have to start from the beginning. It says I can log in with biometrics but won’t save those either. It claims to be secure, but seems like it would be quite easy to hack into any account using publicly available info. Today it keeps asking me to check a box saying that I’ve transferred ownership of my company. I’ve had to delete and download the app several times to get past that screen. I wish companies would put a little due diligence in before requiring us to use poorly designed tools like this in order to do business with them. ### 2/5 — email link *2026-07-01* You can already be signed into Highway and you hit the link out of your email. You gotta go through all your prompts again. It sucks. ### 2/5 — Not useful *2026-03-10* Slow to response dosnt care about other people time and priorities **Developer response:** We’re very sorry to hear about your experience with Highway and understand how frustrating delays can be, especially when they impact your business. That’s not the experience we aim to provide. We’d really like the opportunity to look into what happened and help resolve any remaining issues. Please contact us directly at tfxservice@highway.com so our team can review this with you and work toward a resolution. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*