# HIITBURN: Workouts From Home — user reviews > 125 indexed App Store user reviews of HIITBURN by Heenan Enterprises, LLC, rated 4.30/5 from 244 ratings. - Source: https://appshunter.io/ios/app/hiitburn-workouts-from-home/id1358603935/reviews - App overview in markdown: https://appshunter.io/ios/app/hiitburn-workouts-from-home/id1358603935.md - Rating breakdown: 5★ 166 · 4★ 44 · 3★ 9 · 2★ 3 · 1★ 22 ## What do users think of HIITBURN? Overall sentiment: positive **Pros** - 👍 Variety of workouts - 🚀 Easy to use app - 💪 Effective workouts - 🔥 Motivating instructors - 📚 Comprehensive nutrition information **Cons** - 🐛 Occasional app crashes - 💲 Expensive subscription - 🔇 No option to play own music - 🕰️ Workouts revert when phone locks - 📝 Unclear cancellation process **Commonly reported bugs** - Unauthorized charges after cancellation - Incorrect exercise instructions in workouts **Most requested features** - Ability to track progress and weights - More follow-along workout videos - Exercise modifications and alternatives - Workout scheduling and calendar integration ## Newest reviews (14 of 125) ### 4/5 — Apple TV *2025-10-13, version 3.360.4* Make the app available on Apple TV and Computer. Love the workouts! ### 3/5 — No update workouts *2025-10-13, version 3.360.4* This app was fine for a couple of months, but with no new workouts for at least two years, it’s not worth purchasing. I plan to cancel my one-year subscription before it renews. ### 2/5 — Terrible customer support!! *2021-10-25, version 1.19* Terrible terrible terrible support. I have tried this twice. The first time (over two years ago) I cancelled due to an injury. The cancellation process was painful. I just tried the free trial and had a chance to see the workouts. They are excellent! I attempted to cancel my trial and planned to join next week. I cancelled early and still had issues. Charged. The process is confusing and the support is also confusing. In my experience the support was awful!!! It’s so disappointing. I really want to purchase for the programs but it’s so frustrating I am not sure I can bring myself to try again. Soooooooo frustrating. ### 4/5 — Great App *2021-02-21, version 1.15* I really like the app. Always adding new workouts. Really simple to use. Follow along workouts with music and you can add finishers. During these crazy times when you never what the rules are going to be at the gym or if you can even go, the app has been my go to. Great job Kelsey and Dennis ! ### 5/5 — Love the app *2021-02-17, version 1.15* Hi Hitburners and future Hitburners !! You’ll love this app!! There is so much to chose from and different formats also. You can do it yourself or work along with videos. You can print the workout to take to the gym. Plus you get great recipes and nutrition help. Enjoy!! ### 5/5 — Love this app & the workouts *2021-02-17, version 1.15* The programs and workouts in the HIITBURN app are amazing! I am loving my results. Very easy to sync workouts to TV through airplay to have an in-person class feel! ### 5/5 — So much variety! *2021-02-17, version 1.15* I can get bored easily and since Covid has made me apprehensive about the actual gym, this app has been the highlight of the pandemic. There are so many programs to choose from and I can literally do a different workout every day for a month without repeating. I seriously love it. ### 5/5 — Great workout app. *2021-02-17, version 1.15* Really easy to navigate the app. Very effective quick workouts. ### 5/5 — Phenomenal *2021-02-17, version 1.15* Love it so much I bought a lifetime membership because they are always adding to the app. So many different choices of workouts with different times or types, your choice! Just open it up and get started. ### 5/5 — Great variety follow along workouts *2021-02-17, version 1.15* Love this app, I have completed the 4 wk CardioFiit and am now doing sculp 2.0. These workouts are great to follow along to, tough and quick. 33 mins max gets you an amazing follow along workout. Have also tried the strong 45 with weights, also great. Highly recommend this app ### 4/5 — My lockdown saviour! *2021-02-17, version 1.15* I was really lost during lockdown with how I was going to keep up my training whilst finding something enjoyable and that would get me results. I certainly found it with Hiit Burn! 😉So, thank you! A suggestion for improving the app would be: - Grouping workouts by body parts- such as legs, arms, abs so you can easily access the workouts you need. Thanks again for a great program! 😉 ### 5/5 — Best workout app *2021-02-17, version 1.15* I was introduced to HIITBURN after purchasing a challenge workout I saw advertised on Facebook. These workouts have transformed my fitness and health during this pandemic. I liked the program so much I purchased the app. Totally worth the cost. I love all the variety of workouts and the awesome follow along videos. The nutrition and information on intuitive eating is so helpful. Best of all is the supportive community and the support. It’s all about progress not perfection and that really helps motivate me. If you’re looking to get a kick start on a healthier lifestyle I highly recommend this app. ### 5/5 — Great App *2021-02-17, version 1.15* If you’re looking for a challenging workout in an easy to use format, get this app! It’s packed with workouts suited for all fitness levels and to achieve your goal! Easy and convenient to use! ### 5/5 — Best at home workout app yet *2021-02-17, version 1.15* I have tried so many different workout apps since COVID struck. Once I found this one I knew I had found the one. Honestly, I don’t even miss the gym. There are so many different workouts to choose from and they are constantly adding new ones. They are also super great at communicating with you. I highly encourage you to get this app! ## Most critical reviews (10 lowest-rated) ### 1/5 — Beware of auto renewal!!! *2023-08-20, version 1.26* Terrible customer service!! They will not refund you. I tried to get my complaint sent higher up for consideration and was told they are a small company and will not refund… even though I didn’t want the following year membership . I could understand not refunding a month or two but for a full year? Seems like bad business to me. ### 1/5 — Riddled with bugs *2022-09-28, version 1.23* Ever since the new iOS update this app has been bugging out. I’m about to cancel my subscription and go to someone else. ### 1/5 — Charging after cancellation *2021-08-05, version 1.16* I had to cancel through email. Got an email confirmation response from someone in their customer service department, yet I still got charged this month. I emailed them back saying I was charged, still no response. ### 1/5 — Price *2021-07-19, version 1.16* I would like to know the price before I buy the app. ### 1/5 — UNAUTHORIZED CHARGES *2021-06-24, version 1.16* I downloaded the App: HIIT BURN on March 22, 2021 through the Apple Store. I deleted the App and Subscription on March 26th. On June 21, I received a notification from Chase that my card was charged. I pulled up my Apple Subscriptions. The HIIT BURN App say my subscription ended on April 5, 2021. Apple says “Select an option to resubscribe.” I had NEVER selected a monthly or yearly subscription. I also noticed that HIIT BURN charged my card May. I had 2 unauthorized transactions from this App. I reached out to the App and they said I never cancelled. I had to cancel through their website or through email. I sent a Photo Proof that the Apple subscription had expired on April 5th. I requested to have a manager call regarding my issue and I was told my customer service: “We don't have a phone center, and don't do business by phone.” I had to cancel my credit card to ensure that this App wasn’t going to charge my card again. FYI: I took screenshots of the reviews from Apple Store showing other customers have had the same issue as me. I am requesting you REMOVE this company and any affiliates associated with this company from Apple Store. They should not be allowed to promote their business or businesses. Please do the right thing and protect your Apple users from this company, so the same issue doesn’t happen to someone else. ### 1/5 — Canceled *2021-02-17, version 1.15* I canceled this app before the free time expired, and it still charged me. ### 1/5 — Terrible *2021-02-12, version 1.15* This customer service is awful. I have never been so disappointed. The app doesn’t work like it should. They will not give a refund and will keep charging you after canceling the subscription. ### 1/5 — No access, beware *2020-11-26, version 1.14* I purchase their black friday sale at one time payment of 22 dollars, but was not given access or reciept of acknowledgement ### 1/5 — Worst Customer Service *2020-11-25, version 1.14* Purchased a program, not knowing I needed to pay extra to use the app. Tried canceling because the program is not easy to use and also links don’t work! There is not clear statement about refunding costumers. The owner refuses to give my money back and based on other reviews of this app have the same experience. I wouldn’t take the rave reviews seriously based on my experience. I have tried disputing with pay pal my next step is taking this to the local news. This company has poor service! Don’t fall for the scam! ### 1/5 — IMPOSSIBLE TO CANCEL *2020-08-19, version 1.13* DO NOT BUY IF YOU EVER INTEND ON CANCELLING. ITS IMPOSSIBLE TO CANCEL AND THERE IS NO CUSTOMER SUPPORT. NO ONE RESPONDS TO EMAILS. ## Most praised reviews (10 highest-rated) ### 5/5 — Best Workout App EVER. *2024-09-10, version 3.330.3* I love Kelsey! Her coaching style is so even and easy to follow. She has so many workouts to choose from. I have been using this app 4-6x a week and my body has changed in a way I’ve never seen. And I’m 42 with 4 kids! She’s my coach for life! ### 5/5 — Love! You won’t regret it! *2023-08-31, version 1.26* I love this app, I was hesitant to purchase originally but I’m SO glad I did! There is an incredible amount of content and options on here and they are always adding new things. Everything from body weight to bands to dumbbell workouts focused on building up strength. Mobility and cool down videos too. I love the follow along workouts in the stronger than ever series but it’s great to use the challenge workouts every few months to break it up. Also have access to great nutrition info and just generally fantastic encouragement and support for living a realistic healthy lifestyle! ### 5/5 — Love it! *2021-12-10, version 1.20* I love the app content and structure. And there is content always being added. You all thought of the customer and many people who work that need to be able to get a workout in and get results they want. I love that workouts are easy and safe to follow along to, yet can be challenging. I love the simple yet affective meal plans and the variety in that as well. Thank you! ### 5/5 — Great for all *2021-12-09, version 1.20* I love the variety of workouts! I really like the modifications too! I’m on my feet all day and sometimes I’m not into a lot of jumping around, you can still do the work outs modified 😃 I also like the support group on Facebook, real people living life just like me! ### 5/5 — CK *2021-12-08, version 1.20* This app is awesome. So many options & user friendly. 💪 ### 5/5 — Love the app! *2021-12-08, version 1.20* I got the lifetime subscription and I love all the different workouts! ### 5/5 — Amazing Workout App! *2021-12-08, version 1.20* During the pandemic, with gyms closed early on, I was struggling to find good workouts. This app was a fantastic find. The workout variety is awesome, plus having the built in timed intervals is a game changer, it eliminates the guesswork. Kelsey, and the Hiitburn team, do a great job adding new challenges and sending weekly communications via email. I highly recommend the Hiitburn app, there are workouts for all levels along with workouts ranging from 15 to 45 minutes! ### 5/5 — Keeps you moving *2021-02-27, version 1.15* The follow along workouts with the different variations of exercices and the différent combinations of routines are great and I am happy to be seeing nice results ### 5/5 — Seriously the best... *2021-02-18, version 1.15* I first found Kelsey by purchasing her Ignite program, one time purchase, not the app. Absolutely loved the program and saw great changes in my body over the course of 9 weeks. Then purchased her Burn program and again loved that...finally I said to myself if I am loving all her programs I should just get the app where all past and future programs will be. I started with the free 60 day trial when she released her new Cardifiit program and when I was done those 30 days I decided to go ahead and purchase to be ready for her new challenge of Sculpt 2.0. There really are so many workouts within the app that investment is more than worth it. When I needed to change from my 60 day free trial to the full app purchase I simply just emailed customer service and asked them to cancel my free trial before I was charged monthly and they canceled and sent me the link to the app purchase within a day I believe. I am also part of the FB group and I will tell you there are some of the nicest, most uplifting people within the group and Kelsey and others from her team are always on there answering questions and giving tips. I have told so many people about her programs bc I just love them. They are to the point, no chitty chatting during the 30-40 mins just working out. To the ones complaining about making sure form is correct, yes maybe they could have a tutorial section about how to properly align your body for certain exercises but in my opinion these workouts have moves that you should pretty much already know how to do if you’ve worked out. If you haven’t you can always see how their body posture is in the follow along videos. Also each exercise in the newer ones released have modifications in the upper left corner at the beginning of every new exercise so that is nice. If you are ready to sweat, tone and shed a couple don’t hesitate and try this app today...you won’t be disappointed! ### 5/5 — Good so far... *2021-02-17, version 1.15* I have been using this app for over a year now and I love it. I like how there are so many different workouts included, as well as other fitness and nutrition info. I especially like the video options to play with or without music. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*