# Hiive: Online Shopping & Deals — user reviews > 60 indexed App Store user reviews of Hiive by Teikametrics, Inc., rated 4.66/5 from 587 ratings. - Source: https://appshunter.io/ios/app/hiive-online-shopping-and-deals/id1637602669/reviews - App overview in markdown: https://appshunter.io/ios/app/hiive-online-shopping-and-deals/id1637602669.md - Rating breakdown: 5★ 512 · 4★ 26 · 3★ 11 · 2★ 1 · 1★ 37 ## What do users think of Hiive? Overall sentiment: mixed **Pros** - 💰 Great discounts and deals - 🎁 Earn rewards and free items - 🛒 Variety of products and brands - 👍 Easy to use and navigate - 🤝 Referral program with bonuses - 📦 Fast and reliable shipping - 🧑‍💻 Responsive customer support **Cons** - 🤬 Unresponsive customer service - 🚫 Orders being canceled without refunds - 💳 Unexpected charges and fees - 🕰️ Long delays in order processing - 🤔 Unclear policies and terms - 🤥 Questionable legitimacy of the app **Commonly reported bugs** - Issues with redeeming rewards and credits - Referral codes not working as expected - Glitches in the app's functionality **Most requested features** - Ability to leave product reviews - Improved referral tracking and bonuses - More transparency in pricing and fees - Better communication on order status ## Newest reviews (12 of 60) ### 3/5 — Great Except One Thing! *2024-09-21* I love Hiive so much and have bought 4 things that I only had to pay $0.50 out of pocket for (for shipping).. The only problem is that I can't complete the Review Your Orders task for 100 Hiive Cash because there's no option anywhere for me to write/submit a review. I messaged support (BEST expert I've ever had with a support team in my life!) and the person I talked to said they were looking into the problem and I was hoping it would be fixed after the recent update, but it hasn't been. Pleaser fix this soon because not only do I really want/need that 100 Hiive Cash for completing the task, but I also really want to leave a review for the products I've got!! Other than that, I really love Hiive! Its so easy to earn Hiive Cash and they add new products to the “Free With Hive Cash” category pretty often! **Developer response:** Thank you for your enthusiastic feedback and for sharing your experience with Hiive! We're delighted to hear that you've enjoyed our offerings and found value in our platform. We apologize for the inconvenience you've encountered with the "Review Your Orders" task. Our team is actively working to resolve this issue to enhance your experience. Best regards, Hiive Support Team ### 5/5 — Love it! *2024-06-07, version 7.2.0* Super functional and fun shopping app. One of my favorites, I’ve also discovered many new favorites from shopping on here. ### 5/5 — Love this shopping app!! *2024-05-16, version 7.0.1* Great products and amazing customer service! ### 5/5 — 10/10 *2024-02-28, version 6.11.0* Definitely recommend this app!! ### 5/5 — Changing previous review *2024-01-24* I’m updating my previous review and giving 5 stars. Customer service originally was not getting back to me at all regarding my order. Apparently my messages were lost for some reason. Maybe a glitch. But as soon as this was realized they were prompt in getting back to me as well as compensating me with credit. But anyhow these things happen. Also I received my order and love it. Will continue to use Hiive as well as recommend to others. Thank you. 🥰 **Developer response:** We're thrilled to know that you love your order and that you're willing to continue using Hiive and recommend us to others. Your satisfaction and trust mean a lot to us. We're constantly working to improve our services and ensure a seamless experience for our users. Thank you for being a part of our community, and we look forward to serving you in the future! Best regards, Hiive Support Team ### 5/5 — Great app for saving and making $$$ *2024-01-04, version 6.6.0* Shared with family and friends and earned $200 that allowed me to order 4 giveaways for free. Love testing new things, so it's perfect for me. ### 5/5 — Great App *2023-12-19* Great way to find new products at great prices. I love how there are several consumer-made videos linked to each product - really helps me get a better understanding of what I’m buying **Developer response:** Thank you so much for your kind words! We're thrilled to hear that you're finding new products at great prices and that our consumer-made videos are helping you make informed decisions. We believe that understanding a product through real-life experiences is crucial, and we're glad these videos are adding value to your shopping experience. Your satisfaction is our top priority, and we look forward to continuing to serve you with more exciting products and features. Best regards, Hiive Support Team ### 5/5 — Be Favorite App *2023-12-19, version 6.6.0* Great prices — better than Amazon in most cases — and it’s super easy to shop and earn Hiive cash that you can use towards new products from your favorite brands 🙌🏽🙌🏽 ### 5/5 — Must try! I’m having a blast on Hiive! *2023-08-31* All of the products I have gotten were a fraction of retail and the exact same item! I love the video reviews to help me see authentic use of each product. I’ve gotten almost 20 items now and look forward to seeing what will be added next. High quality brands/products. I’m hooked. **Developer response:** Thank you so much for your positive feedback! We're thrilled to hear that you've found value in our products and that our video reviews have been helpful to you. Our team is dedicated to bringing high-quality brands and products to our users, and it's heartening to know we're meeting that goal. We'll continue to add new and exciting items to our lineup, so keep an eye out! Thanks for being a valued member of our community. Happy shopping! Best regards, Hiive Support Team ### 5/5 — Order *2023-07-11* This app is goo, you should get it, I got a free item ms my first purchase! **Developer response:** Thank you for your review and for recommending our app. We hope it exceeded your expectations and that you'll continue to enjoy using our services. Happy shopping, and we appreciate your support! Best regards, Hiive Support Team ### 5/5 — Free item *2023-06-26, version 1.7.5* Got a free wallet pretty nice ### 5/5 — Kaffe French Press Coffee Maker *2023-06-22* Fresh ground coffee beans and a French press is a combination for a delicious cup of coffee. After a problem with delivery, I contacted the company and they checked to see what happened. They kept in constant contact and followed through until I finally got my coffee maker. Because of their business ethics, I would not hesitate to order from them again. They have quality products for a great price and fabulous incentives. **Developer response:** Thank you for your wonderful feedback! We're thrilled to know that you enjoyed the combination of our fresh ground coffee beans and french press for a delicious cup of coffee. We're glad our team resolved the issue promptly and kept you informed throughout. Your appreciation of our business ethics and commitment to quality products at great prices with fabulous incentives means a lot to us. We sincerely value your trust in us and look forward to serving you again soon. Best regards, Hiive Support Team ## Most critical reviews (10 lowest-rated) ### 1/5 — DO NOT DOWNLOAD SCAM APP *2025-11-11* Only got one star because I had to rate at least one star. I attempted to use my referral points to order stuff from the app, they took my money and my points! 2 months later they canceled my order, with no refund of my money or my points. I’ve reached out to customer support several times with no response EVER! They do not respond! The app is a SCAM! DO NOT WASTE YOUR TIME! Go to Temu! **Developer response:** Thank you for your feedback. We’ve reviewed this case and can confirm that the funds associated with your order were successfully refunded to the original payment method. Please note that refunds may take some time to appear, depending on your bank or payment provider. If you believe there is still an issue or need further clarification, feel free to contact us again via support. Kind regards, Hiive Support Team ### 1/5 — Horrible App and Customer Service *2025-09-18, version 16.3.1* I ordered a product with my points a month ago and there has been no update on it. All it says is “order placed”. I contacted customer service about it and never heard back. ### 1/5 — Total scam *2024-09-29, version 10.1.1* I had over 500 points tried to use my points to purchase points only items said to d amount of cash I owed for shipping was $1. Charged me $141. And of course customer service won’t respond to me. It’s a scam ### 1/5 — Terrible customer support *2024-03-27, version 6.15.0* Hello, I have ordered a product with Hive Cash. The tracking was canceled by USPS. I contact support about this issue. No response. Be prepared to wait a long time. If they are reading this, ANSWER YOUR MESSAGES FIRST. ### 1/5 — Subpar *2024-01-28* At first, I was really excited about the potential to find new products I loved and review them on the platform to earn some extra money. Unfortunately, the discounts are minimal, and I can usually find similar items cheaper elsewhere, or a better quality item from a different name brand. Additionally, the customer service is atrocious! It takes days to receive a response. When I tried to contact customer service about an offer from Black Friday that wasn’t applying to my account, I couldn’t get a response in time and the reward expired. When I tried to reach out, they wouldn’t help me even though it was an error on their part. I’m doing my due diligence in sharing that this app is truly not what they claim to be, and will continue to share about it across social media platforms. **Developer response:** We want to sincerely apologize for the frustration and disappointment you've experienced with our platform. We are continuously working on improvements to our platform, including our discount offerings and customer service response times. We acknowledge the concerns you've raised and are committed to addressing them. For the issue regarding the Black Friday offer that wasn’t applied to your account, we would like to investigate further and ensure that your case is resolved promptly. Please contact our support service via app, and we will make sure to look into your case as a priority. We value your input as it helps us enhance our service. Thank you for bringing this to our attention. Best regards, Hiive Support Team ### 1/5 — What’s going on? *2024-01-21* So I downloaded this app and made my first purchase with the credits and paid shipping. My purchase has been processing for awhile now and I have been trying to contact support in the app and no one is getting back to me. I just keep getting a bot message saying someone will be on later today. I updated the app and all the messages I sent in support were gone so I sent another in which again I get no response from anyone. It still saying they will be on later today. Was thinking for awhile this apps a scam but I see all the good reviews idk.. hoping I can at least get a response back. I’m willing to wait for the item I purchased I just want to know what’s going on. Also will update and change my rating once I see what’s up. ### 1/5 — Confused *2023-11-07, version 6.2.0* I have $50 in referral sign up and my total is supposed to be 40.89 but wants me to still pay that price. Why isn’t it free? Will change review if I get it figured out and fixed ### 1/5 — IM MAD *2023-06-07, version 1.7.2* IM SO UPSET. IT SAID IF I INVITE SOMEONE I WILL GET 10$ IVE INVITED AT LEAST 2 ACCOUNTS AND IT HAS GIVEN ME NO MONEY. IT’S A WASTE OF TIME😡😡😡😡😡😡 ### 1/5 — Not free *2023-05-21, version 1.4.2* Says free but not free. After taxes and fees that is hidden from customer, the price come close to the actual price of an item. And not many products ### 1/5 — Hardly any products in store *2023-01-06, version 1.1.6* There is less than 20 total items (7 total “brands”) in the store. Not worth downloading until more brands/products are added. Current brands just have overpriced junk on the site to trick consumers into thinking they are getting a deal by saying it’s 50% off. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy Rewards *2025-01-14* Got the product for free by inviting my parents to the app and using the coupon they emailed me - I chose a Nomatic wallet. Also bought some vitamins at a discount, so I’ll update this once they arrive. The app itself is straightforward to use, and paying with Apple Pay is convenient. Curious to see what other rewards they’ll offer. **Developer response:** Thank you for sharing your experience! We're thrilled you enjoyed earning a free Nomatic wallet through our referral program and that our app's simplicity and Apple Pay are working well for you. We look forward to hearing your update on the vitamins and hope you enjoy exploring more rewards with us. Best regards, Hiive Support Team ### 5/5 — Happy customer *2024-12-25* I’m so happy that I found this company! I’ve found so many interesting products!! And the packages always come on time!! **Developer response:** Thank you for your wonderful feedback! We’re glad you’ve discovered so many interesting products and that your packages arrive on time. It’s our priority to keep delivering a great experience. Best, Hiive Support Team ### 5/5 — Great customer service *2024-10-25* I was having an issue with being able to leave a review and contacted customer service. They responded quickly with a temporary solution and said they would continue to work on a permanent solution. I was very pleased with the solution and have confidence if I have another issue in the future, it will be resolved quickly and professionally. Thank you! **Developer response:** Thank you for sharing your experience with us! We’re delighted to hear that our customer service team was able to assist you promptly and provide a solution to your issue. Your confidence in our support means a lot to us, and we’re committed to ensuring you have a seamless experience. Best regards, Hiive Support Team ### 5/5 — A1! *2024-10-20* I have received nice products from hiive for free! (with only 50cents for shipping). Cosmetics are what I have chosen but there are other options. On top of that- when there was an issue with the point system they promptly corrected it without fuss or fight. I highly recommend! ### 5/5 — Love this App! *2024-10-17* For REAL, this is an awesome app everyone! You got to do it if you like free very nice, name brand stuff. I’m not exaggerating one iota either. Just giving my honest opinion as I would want your honest opinion as well. Get this app! :-) **Developer response:** Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you’re enjoying the app and the rewards we offer. Your honest feedback means the world to us, and we’re excited to continue providing you with even more great experiences and products. Best regards, Hiive Support Team ### 5/5 — Love it! *2024-09-18, version 9.3.3* Edit, 9/18/24: I just had to add another awesome moment with Hiive! I needed a different color in a product I bought with my Hiive cash. They weren’t able to exchange it, but they are sending me the correct color anyways!! How awesome is that?? Anyways, just had to let y’all know. This is one of my favorite apps! I’m really enjoying the variety of products and how you can get discounts on things you’d like to try. But the really cool thing is the Hiive cash! You can earn Hiive cash to ‘buy’ things without using regular money. And when you invite people you both get Hiive cash. To top all this off, they have excellent customer support that takes really good care of you. If you like earning free stuff I recommend trying this app! ### 5/5 — I bought the Ragnarok Hot Sauces off of here and OMG *2024-09-12* This app is a game changer, it’s perfect to find exactly what you’re looking for with the best deals! Looking forward to finding more awesome finds 🤩🔥🔥 **Developer response:** Thank you so much for your amazing review! We're thrilled to hear that you're enjoying the app and finding great deals. We’re constantly working to bring you even more awesome finds, and we can’t wait for you to discover what’s next! Best regards, Hiive Support Team ### 5/5 — Love it! *2024-08-16* This is one of my favorite apps! I’m really enjoying the variety of products and how you can get discounts on things you’d like to try. But the really cool thing is the Hiive cash! You can earn Hiive cash to ‘buy’ things without using regular money. And when you invite people you both get Hiive cash. To top all this off, they have excellent customer support that takes really good care of you. If you like earning free stuff I recommend trying this app! **Developer response:** Thank you for your fantastic review! We’re thrilled to be one of your favorite apps and that you’re enjoying the variety of products, discounts, and Hiive cash rewards. It’s great to hear our customer support has been taking good care of you. We appreciate your recommendation and look forward to bringing you more great experiences! Best regards, Hiive Support Team ### 5/5 — Love Hiive!!! *2024-06-15, version 7.2.0* This app is wonderful. You can really get real reviews on things and you can get so much stuff pretty much free!! You can’t go wrong with this app! ### 5/5 — One Of My Favorite Apps 💖 *2024-06-10* I've been with Hiive for a while now and I’m really enjoying it. I've received around 8 products and every one of them has been of great quality and very useful. I would also like to mention that their customer service is great. They’re very polite and professional. I highly recommend Hiive. Thank you. **Developer response:** Thank you so much for your continued support and for sharing your positive experience! We're thrilled to hear that you've been satisfied with the quality and usefulness of our products and that our customer service team has made a good impression. Your recommendation means a lot to us. We look forward to continuing to serve you with the same dedication and quality. Best regards, Hiive Support Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*