# Hik-Partner Pro (Formerly HPC) — SADP on mobile phone available

> Hikvision partner platform for product info, sales, support, and rewards. (iPhone/iPad app by HIKVISION EUROPE B.V..)

- Source: https://appshunter.io/ios/app/hik-partner-pro-formerly-hpc/id1485563654 (this page in markdown: same URL + `.md`)
- Developer: [HIKVISION EUROPE B.V.](https://appshunter.io/developer/1628803995)
- Category: Utilities, Lifestyle
- Price: Free with in-app purchases
- Rating: 4.80/5 from 1,012 App Store ratings · 297 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 273 MB
- Languages: American English, Arabic, Azerbaijani, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish and 30 more
- Released: 2020-02-14
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/hik-partner-pro-formerly-hpc/id1485563654/reviews.md

## What is Hik?

The Hik-Partner Pro is a new version of Hik-ProConnect, it directly upgrade from Hik-ProConnect. 
The Hik-Partner Pro one-stop security service platform gives Hikvision partners easy access to all Hikvision product (include Hilook series)informations, promotions, and marketing handouts. Enjoy efficient customer and device management and extended value-added services with roud-the-clock convicence.
Top features you will love:
Get well prepared in advance
● SADP Tool on Mobile App
● Find product info you need fast
● Stay on the top of promotions, handouts and trends
● Register project online and get support from manufacture
● Design a solution in a snap
Install remotely and hand over efficiently
● Customizable quote generation
●  Ready-to-use tutorials for installation
●  Visualized customer site management
●  One-click handover of sites and devices
Troubleshoot from any where, any time
●  Proactive system health monitoring
●  Remote configuration,
●  Rich security tools
●  Online support
●  Timely updates of the RMA process
Create extra income & get rewards
●  Redeem rewards and services with points
●  Co-brand with Hikvision, displaying your brand logo and info on customers’s Hik-Connect
●  Create recurring revenue with cloud storage and cloud-based VMS

## Key features

- SADP Tool on Mobile App
- Product Information Access
- Promotion & Trend Updates
- Online Project Registration & Support
- Customizable Quote Generation
- Remote Configuration & Troubleshooting
- Reward Redemption

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| AllType Device Monthly Package | $2.99 | one-time |
| All-Type Device Annual Package | $29.99 | one-time |
| AllType Device Monthly Package | $2.99 | one-time |
| All-Type Device Annual Package | $34.99 | one-time |
| AllType Device Monthly Package | $2.99 | one-time |
| Network Camera Monthly Package | $2.99 | one-time |
| Network Camera Annual Package | $29.99 | one-time |
| AllType Device Annual Package | $29.99 | one-time |
| Cobranding 1 Year Package | $29.99 | one-time |


## What do users think of Hik?

Overall sentiment: neutral

**Pros**

- 🚀 Best app
- 🚀 Excellent management platform
- 🚀 Enhances team efficiency
- 🚀 Reliable, offers up-to-date technology
- 🚀 Excellent for installers
- 🚀 Straightforward and works well

**Cons**

- 🐛 Lag issues after updates
- 🤯 Difficult to configure/troubleshoot
- 🔒 No permission for live view after handover
- 🤑 Chargeable features in the UK
- 🐛 Crashes, sluggish, and power-hungry
- 🔒 Can't add device on more than one phone
- 🐛 Crashes on iPad, thermal camera config issues
- 💰 Useless if you don't pay
- 🐛 Frequent login/connection issues
- 🐛 Compatibility issues with iOS/older devices

**Commonly reported bugs**

- Fails to log in, stuck on white screen
- Incorrect time/date configuration
- Motion detection settings not saving
- DDNS not working
- Encoding device issues
- Intercom issues on iOS

**Most requested features**

- Landscape mode for iPad
- Remote firmware upgrade
- Advanced event/rule configuration
- Cloud Attendance feature in India

## Recent user reviews (10 of 297)

All indexed reviews: https://appshunter.io/ios/app/hik-partner-pro-formerly-hpc/id1485563654/reviews.md

### 5/5 — Amlcctv

*2026-08-12, version 2.16.850*

Super

### 5/5 — Spettacolare

*2026-08-11, version 2.16.850*

Consiglio a tutti un app favolosa praticamente entri nell’ nvr senza entrare dal monitor ecc consiglio a tutti

### 1/5 — Falla bastante al hacer login

*2026-08-10, version 2.16.850*

No acceda al hacer login, entra cuando quiere

### 5/5 — Bn

*2026-08-10, version 2.16.850*

Excelente app

### 5/5 — Der

*2026-07-30, version 2.16.810*

Excellent product

### 1/5 — Marketing spam

*2026-07-27, version 2.16.810*

No way to turn off marketing rubbish push messages - except by disabling notifications completely which defeats the purpose of the app.

### 5/5 — Nota 10 de 10

*2026-07-26, version 2.16.810*

Muito estável e atende todos as demandas de configuração e operação dos projetos!

### 5/5 — Evren

*2026-07-17, version 2.16.680*

Teşekkür ederiz

### 5/5 — Tşk———Thanks

*2026-07-15, version 2.16.680*

Herzaman işimi gördü

### 5/5 — What’s not to love

*2026-07-14, version 2.16.680*

What’s not to love

## Frequently asked questions about Hik

### What does Hik-Partner Pro do?

Hik-Partner Pro is a comprehensive security service platform for Hikvision partners. It offers easy access to product information, promotions, and marketing materials. The app also facilitates efficient customer and device management, remote installation, troubleshooting, and provides opportunities for partners to earn rewards and generate recurring revenue.

### What are the key features of Hik-Partner Pro?

Key features include a SADP Tool on mobile, fast product information retrieval, updates on promotions and trends, online project registration for manufacturer support, customizable quote generation, remote configuration and troubleshooting tools, and a system for redeeming rewards and services with points.

### Is Hik-Partner Pro free to use?

The app itself is free to download and use, providing access to various services and tools. However, it does offer in-app purchases, which may be related to specific premium features or services that partners can acquire.

### Who is the target audience for Hik-Partner Pro?

This application is specifically designed for Hikvision partners, including installers, distributors, and other security professionals. It aims to simplify their workflow by providing tools for customer management, device setup, technical support, and business development.

### How can Hik-Partner Pro help partners earn extra income?

Partners can earn extra income through various features. This includes redeeming points for rewards and services, co-branding with Hikvision to display their logo on customer apps, and creating recurring revenue streams through cloud storage and cloud-based VMS services offered via the platform.

## Version history (last 5 releases)

### 2.16.850 — 2026-08-05

1. Supports site handover with permission templates.
2. Supports Google Workspace Login.
3. Supports new video intercom and access control device models.
4. Supports checking upgrade version before remote device upgrade.
5. Supports device time zone detection & correction.
6. Adds an ARC approval mechanism for event reporting configuration changes.
7. Enhances battery reports for solar-powered cameras.

### 2.16.810 — 2026-07-20

1. Supports site handover with permission templates.
2. Supports Google Workspace Login.
3. Supports new video intercom and access control device models.
4. Supports checking upgrade version before remote device upgrade.
5. Supports device time zone detection & correction.
6. Adds an ARC approval mechanism for event reporting configuration changes.
7. Enhances battery reports for solar-powered cameras.

### 2.16.680 — 2026-07-08

1. Supports site handover with permission templates.
2. Supports Google Workspace Login.
3. Supports new video intercom and access control device models.
4. Supports checking upgrade version before remote device upgrade.
5. Supports device time zone detection & correction.
6. Adds an ARC approval mechanism for event reporting configuration changes.
7. Enhances battery reports for solar-powered cameras.

### 2.16.670 — 2026-06-29

1.Customizable handover report exports for faster handover. 
2.Improves offline setup, pending-onboarding device management, and LAN onboarding guidance. 
3.Enhances topology view with one-tap onboarding for unadded devices. 
4.Adds support for camera OSD editing, quick AP renaming, AC Mode indicators, and legacy router onboarding. 
5.Expands Mesh networking for AC/AP and router deployments. 
6.Improves Child Protection and Quick Port Labeling. 
7.Adds support for Overseas Industrial Gigabit Bridge V1.3.1 devices.

### 2.16.500 — 2026-06-09

1.Customizable handover report exports for faster handover. 
2.Improves offline setup, pending-onboarding device management, and LAN onboarding guidance. 
3.Enhances topology view with one-tap onboarding for unadded devices. 
4.Adds support for camera OSD editing, quick AP renaming, AC Mode indicators, and legacy router onboarding. 
5.Expands Mesh networking for AC/AP and router deployments. 
6.Improves Child Protection and Quick Port Labeling. 
7.Adds support for Overseas Industrial Gigabit Bridge V1.3.1 devices.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*