# HikCentral Mobile — user reviews

> 32 indexed App Store user reviews of HikCentral Mobile by 明军 顾, rated 4.70/5 from 260 ratings.

- Source: https://appshunter.io/ios/app/hikcentral-mobile/id1208055455/reviews
- App overview in markdown: https://appshunter.io/ios/app/hikcentral-mobile/id1208055455.md
- Rating breakdown: 5★ 220 · 4★ 21 · 3★ 6 · 2★ 2 · 1★ 11

## Newest reviews (11 of 32)

### 2/5 — Seriously limited window divisions

*2023-08-12*

window divisions or camera views programmed on the server do not come over to this iOS app, it is limited by a quad view. The Hik Connect app allows 16 cameras live simultaneous play. Hik Central only 4 at a time. Needs improvement.

对于开发人员来说：服务器上编程的窗口划分或相机视图不会传递到此 iOS 应用程序，它受到四视图的限制。 Hik Connect 应用程序允许 16 个摄像机实时同步播放。 Hik Central 一次只有 4 个。需要改进。

### 1/5 — Не работает на iPad Pro 2020 12.9

*2023-07-31, version 2.4.2*

Стартовый экран при загрузке и все.

### 1/5 — Can not log in.

*2023-04-11*

Wont let you log in. Just won’t move past login screen

### 1/5 — Update shut me out

*2023-03-23, version 2.4.0*

I’ve just updated the HikCentral Pro app and when I open it, it only shows the HikVision logo. There is no way of logging in

Do not update this app until issues fixed

### 1/5 — Ne fonctionne plus !!!

*2022-10-21, version 2.3.1*

Écran rouge et rien d’autre 
Plus aucune vidéo ni image

### 1/5 — Buggy update

*2022-04-02, version 2.2.1*

The latest update breaks map view of all cameras. Once user presses on map icon, app crashes.

Please fix the login issue: there is impossible to be logged in on a few devices in parallel ???

List of great improvements:
1. Create a button for fast opening favorite door. Now to open the door for my guests, I need to launch app, choose appropriate door, wait while camera loads the view and only then open it.
2. Set order of cameras in favorite list.

### 2/5 — Won’t work with latest update

*2022-02-03, version 2.2.1*

Worked fine up until a few days ago. Now, when I try to add a person for access, it wont allow me to upload a photo (you cannot get the QR without this step). I deleted and reinstalled, and installed on my ipad, with the same problem. Please fix this software issue! It’s causing a lot of inconvenience. Thank you.

### 1/5 — Hata var!!

*2021-02-20, version 2.0.1*

Sorunlar
1. Update hatası
2. Şifre hatırla çalışmıyor

Destek lütfen

### 1/5 — Great App - But Password Not Saving!

*2021-02-08, version 2.0.1*

Been reported to me a few times by my customers that when ticking save password on the app it is not actually saving the password when the app is re-opened!

### 1/5 — HATA

*2020-07-22, version 1.7.0*

Uygulamaya girişte kameraları tıklayınca geri atıyor, 3-4 gün kadar önce gelen bir güncelleme ile kullanılamaz hale geldi. Düzeltme yapılmalı.

### 1/5 — Crash 1.7.0

*2020-07-22, version 1.7.0*

Програма закривається, старою версією користуватись не можна!!! Виправляйте пошвидше!!!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Geçmiş izleme hatası

*2026-03-21, version 3.1.0*

Son güncellemelerden sonra uygulamalar geçmiş kayıtları izleyemiyorum. Sürekli günün başına atıyor.

### 1/5 — ใช้ไม่ได้เด้ง

*2026-03-21, version 3.1.0*

นักพัฒนามาอ่านด่วนละแก้ด้วย  Iphone12  ios26.3.1. เปิดดูแล้วเด้ง  ใช้งานไม่ได้ หวังว่าจะแก้ไขนะ

### 1/5 — Pesquisa não funciona mais

*2026-03-10, version 3.1.0*

Não abre pesquisa de veículo passante

### 1/5 — 垃圾app. （junk apps）

*2025-12-20, version 3.0.7*

需要网络才可以使用，电梯里面根本没有网络。（It requires internet access, and there is no internet access in the elevator.）

### 1/5 — HATA

*2025-12-20, version 3.0.7*

Uygulama güncellemesi öncesi kameralarda izlenme yapılırken artık çok nadir izleme yapabiliyorum .Acilen düzeltilemeli

### 1/5 — Trash

*2025-09-12, version 3.0.5*

Worst security app I’ve used

### 1/5 — Versão 3.0.0

*2025-03-27, version 3.0.0*

Após atualização, o aplicativo não está mais abrindo no Macbook

### 1/5 — Tệ

*2025-03-23, version 2.6.9*

Không đổi mật khẩu được

### 1/5 — Limited

*2023-12-19*

It doesn’t let me view it at all really on the IOS.  I can see glimpses and that’s it no live view is available.

### 1/5 — Latest Update

*2023-11-15*

App keeps crashing after latest update. Need new update immediately please.

## Most praised reviews (10 highest-rated)

### 5/5 — Hikvision

*2020-10-19, version 1.7.1*

Đăng nhập thế nào

### 5/5 — Brilliant

*2020-03-17, version 1.6.01*

Good app with a lot of good features

### 5/5 — Good

*2019-11-15, version 1.5.01*

HikCentral is amazing！

### 5/5 — Fonctionne pas sur les réseaux 4G

*2019-06-27, version 1.4.0.3*

Super App en wifi mais ne fonctionne pas après le passage du téléphone en 4G (Streamclient,26)

### 4/5 — Motion Label

*2025-10-18*

I wish the HikCentral motion notification would show which camera is seeing motion, like hik-connect used to do. Also wish it wouldn’t crash so frequently, I know new software needs time to work out the bugs so hopefully it will be resolved soon.

**Developer response:** Thank you for your feedback. Which notification are you referring to? Could you please provide a screenshot?

### 3/5 — Cam chua tốt phải đăng nhập Hoài

*2025-04-24, version 3.0.1*

Camera phải đăng nhập xuốt

### 3/5 — ใช้งานไม่ได้

*2023-09-12, version 2.4.510*

V.2.4.510 เปิดบน iphone 14 pro max  ios 16.6.2 ไม่ได้

### 3/5 — Постоянно требует пароль

*2021-05-20, version 2.0.1*

При каждом запуске требует ввод пароля, хоть и выставляю флажок сохранить пароль. Так же постоянно просит обновить приложение, перекидывает в стор но ничего не обновляется.

### 2/5 — Freezes

*2024-01-18*

I get about 2 seconds of footage and then it freezes.

### 2/5 — Freezes

*2023-11-08*

Video footage freezes within 15 seconds of opening the app and no way to request help/support

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
