# Hilfedesk

> Hilfedesk (iPhone/iPad app by Krishnan Sethuraman.)

- Source: https://appshunter.io/ios/app/hilfedesk/id1477366391 (this page in markdown: same URL + `.md`)
- Developer: [Krishnan Sethuraman](https://appshunter.io/developer/1451842421)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 13.1 · 8 MB
- Languages: English
- Released: 2019-08-22
- Data updated: 2026-05-19
- User reviews in markdown: https://appshunter.io/ios/app/hilfedesk/id1477366391/reviews.md

## What is Hilfedesk?

Hilfedesk is a cloud based customer support software that helps startups, small and medium sized businesses offer excellent customer support without subscribing to expensive cloud based software. 

It's convenient to use, can be an effective replacement to expensive helpdesk softwares.

Key features:

- Email based support

- Multiple support channels

- Get a quick overview of the helpdesk and quickly access new tickets, open tickets on a single screen. 

- Log time spent on a ticket.

- Delete unwanted tickets block spam emails. 

- Manage support by setting priorities, assigning the right agents and changing ticket statuses.

- Create ticket and comments through emails.


## Version history (last 1 release)

### 1.3 — 2019-11-26

-Bugs Fixed

## More apps by Krishnan Sethuraman

- [Geedesk](https://appshunter.io/ios/app/geedesk/id1451842422)
- [Geeboard-Property Dashboard](https://appshunter.io/ios/app/geeboard-property-dashboard/id1451969173)
- [Obilus](https://appshunter.io/ios/app/obilus/id1488067851)
- [GeeTables](https://appshunter.io/ios/app/geetables/id1491874525)
- [Adjutas](https://appshunter.io/ios/app/adjutas/id6755872290)

All apps by Krishnan Sethuraman: https://appshunter.io/developer/1451842421

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-05-19.*