# hiLife — user reviews

> 57 indexed App Store user reviews of hiLife by HiLife Interactive Pte Ltd, rated 2.10/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/hilife/id915654448/reviews
- App overview in markdown: https://appshunter.io/ios/app/hilife/id915654448.md
- Rating breakdown: 5★ 0 · 4★ 1 · 3★ 2 · 2★ 1 · 1★ 3

## Newest reviews (12 of 57)

### 3/5 — Badge notification cannot be removed after msgs are read

*2025-12-27, version 5.4.9*

Badge notification continues to be displayed even after all msgs are read.

### 2/5 — Interrupts music playback when app is opened

*2025-09-19, version 5.4.9*

Please update the app to stop interrupting music playback when opened

### 4/5 — Badge Notification

*2025-04-19, version 5.4.6*

Badge notification count showing after notice is read.

### 3/5 — Decent but could be a lot better

*2023-03-09, version 5.1.8*

Some minor improvements would improve the day to day of all its customers. Start up speed of the application could be improved. Or also a simple widget could be built for the unlock mechanism would save a lot of time and make using the application much more enjoyable

### 2/5 — When will “cancel” booking feature be ready?

*2022-08-27, version 5.0.6*

I have encountered many times of booking a tennis court within my limited monthly quota, but ended up cannot use due to raining weather.

Please please do include booking cancellation feature next time update.

Would be good if could digitalise MCST fee payment process -now I have to set up manually in bank account without reminds

### 4/5 — Works better now

*2022-08-08, version 5.0.5*

The recent update to this application is good. Some of the old bugs were fixed and now the app no longer stalls. User interface is cleaner too.

### 4/5 — Functional

*2022-08-01, version 5.0.5*

Good & easy to use. Definitely an improvement over the old version. The team should continue to refine and make the app even better.

### 3/5 — Deposit not refunded

*2022-04-04, version 5.0.1*

The deposit does not get refunded after facility booking was completed. Please fixed this.

### 1/5 — Can’t login after upgrade

*2022-03-30, version 5.0.0*

I was hoping to see something positive after the upgrade but now i can’t even login or reset my password. And there’s no channel for support at their website.

### 1/5 — Wrong information

*2022-03-30, version 5.0.0*

After update to 5.0.0 I found myself back in the previous condo. I went to the management office of current condo and they did help me register, and it worked for a month. Now this update breaks everything.

### 1/5 — Total garbage

*2022-03-30, version 5.0.0*

Our condo changed security companies and as a “feature” they introduced this app. Total garbage. Crashes, doesn’t work in opening the gate once in every 4-5 attempts, full of promotional junk and “features” that don’t work but cannot be hidden. The UI is just 🙄. Awful.

### 1/5 — Crashing

*2022-03-30, version 4.5.2*

Crashing each time I open it. Says download an updated version. but there is no update available on the App Store. Crazy!

## Most critical reviews (10 lowest-rated)

### 1/5 — Notices Sorting Order

*2026-01-20, version 5.4.9*

Sorting order of notices in app is not in particular order, and it is always problematic to find any particular notices published by MA. 

There is not even any option available to sort these notices on any criteria. 

Can this issue be looked & fixed. Thanks

### 1/5 — Can’t post in community??

*2026-01-11, version 5.4.9*

I can’t press “Post” button at all in the pst drafting screen, even after the button is not greyed out. It is also impossible to do basic select, cut/copy/paste actions in the drafting area. very hard to use app.

### 1/5 — Can't open the gates properly

*2024-03-28, version 5.3.8*

This app is confusing. Whenever a person calls from the gate, I am not receiving an option to open the gate. When I answer the call, it redirects me to the app and I can't hear the other person and I have no options to open the gate. Bad app.

### 1/5 — It took like 10 attempts to login the app

*2023-02-04, version 5.1.6*

10 attempts to login the app, 20 attempts to refresh page to book a facility. Come on! I keep getting a request timeout message. Reinstalled but it doesn’t work.

### 1/5 — Poor Apps

*2022-05-12, version 5.0.3*

It doesn’t work after changing to my new handphone but maintained the same number. It kept asking me to update phone number to get OTP. After doing so, it said the number has been used. I called the main office line and managed to speak to a lady,  reported it and left my contact. Till now no news. The Apps still can’t work. Lousy service!

### 1/5 — Fail

*2022-05-09, version 5.0.3*

I bet the developers didn’t test e app and just roll out this upgrade. The post by users are not able to be displayed fully and simply truncated by 3 dots… lousy! Please lah, can fix this? And where in the app can we send feedback or queries to our condo Mgmt? Not useful leh if cannot.

### 1/5 — Very lousy app

*2022-04-30, version 5.0.2*

This is a very lousy app. My condo is using it & I don’t even want to give a 1 star rated. Don’t think they qualified for it.
Recently there is an upgrade &  some previous function just disappeared out of no reason. Mgnt ofiz has informed & they know the issue. But no fixed. Already after 3 wks and a simple app upgrade/patch can’t even supplied. Strongly suggest other condo mgnt look for other solutions, including mine.

### 1/5 — Does not allow me to click anythg!

*2022-04-12, version 5.0.1*

After the update, any button I tried to click, ask me to update mobile no. When I did, either ask me to try again in another 60secs or telling me the mobile is in use. Of course its in use, its my hp no!!!

### 1/5 — Buggy app and GUI got worst after update

*2022-04-01, version 5.0.0*

I can’t book subsequent facility for other days after two gym bookings even though my quota is still available for other days. The interface now requires us to click through buttons so many times and booking takes longer than before. Developer and business users need to test thoroughly before release and shouldn’t release it even though it is due for release unless it is bug free.

### 1/5 — Option to pay mcst fee gone from app ??

*2022-03-31, version 5.0.0*

There used to be an option or menu to allow user to pay mcst fee using the app but it seemed to be gone now ??!!

## Most praised reviews (10 highest-rated)

### 5/5 — Useful!

*2022-08-03, version 5.0.5*

A super useful app. I use it for booking bbq pit and tennis court. I love that the app has announcement and notices which i can read easily. I also use the listed services to clean my aircon

### 5/5 — Awesome

*2022-07-31, version 5.0.5*

This app gives the most complete smart living experience as compared to other apps. I can control my smart home devices and access my estate services and more, all in 1 app. Awesome!

### 5/5 — Many features

*2022-07-11, version 5.0.4*

This is a pretty useful app to have for home owners. There are alot of functions but what i find useful is that i'm able to read all the notices and announcements made by the management office.

### 5/5 — Highly recommended

*2022-07-10, version 5.0.4*

An amazing app that is user friendly. So many interesting functions and features. Highly recommended.

### 5/5 — Modern way of living

*2022-07-08, version 5.0.4*

It's great that my estate is using this app. All services and payment can be done/found online as how it should be in this digital era.

### 5/5 — Condo App

*2022-07-02, version 5.0.4*

This is an app for condo users to access all their condo services, etc. It is functional and easy to use. I do not have any smart home gadgets but the functions look amazing.

### 5/5 — easy to use

*2022-06-24, version 5.0.3*

No need to go to management office to book facilities , just book through this App

### 5/5 — Better after app upgrade

*2022-06-24, version 5.0.3*

Easy to use with better interface. It’s so more more convenient using the app to book facilities and read notices from management office.

### 5/5 — Very Convienient

*2019-07-07, version 4.1.4*

Very Easy to book facilities,easier than going to the managements office to book

### 5/5 — Good app and good support as well

*2019-02-17, version 4.0.7*

My condo is using hiLife recently, I love it especially on the system support and cd part.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
