# HiLook > Remote surveillance app for DNRs, NVRs, and IP cameras with live viewing and playback. (iPhone/iPad app by Hikvision Digital Technology Co.,Ltd.) - Source: https://appshunter.io/ios/app/hilook/id1340663087 (this page in markdown: same URL + `.md`) - Developer: [Hikvision Digital Technology Co.,Ltd](https://appshunter.io/developer/358934279) - Category: Photo & Video, Utilities - Price: Free - Rating: 4.70/5 from 22,599 App Store ratings · 255 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 522 MB - Languages: American English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French (France) and 29 more - Released: 2018-01-31 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hilook/id1340663087/reviews.md ## What is HiLook? long description : The HiLookVision app is designed to work with DNRs, NVRs and IP cameras which support Cloud P2P function.It allows you to live with your cameras remotely.All you need to do is creating an account and adding device into the account, then you can enjoy the real-time video from cameras on a global scale. it also allows you to play back recorded video to search every milestone of your life.When motion detection alarm of your device triggered, you can get an instant message notification from XXX app. Key Features: 1. Real-time monitoring 2. Video playback 3. Motion detection alarm notification ## Key features - Real-time monitoring - Video playback - Motion detection alerts - Remote camera access - Cloud P2P support ## What do users think of HiLook? Overall sentiment: negative **Pros** - 👍 Shared functionality - 🚀 Clear and smooth camera feed - 🔒 Provides peace of mind - 👍 Easy to use - 👍 Excellent camera quality **Cons** - 🐛 Frequent disconnections and offline issues - 🐛 Push notifications not working - 🐛 Playback and recording issues - 🐛 Unstable network connection - 🐛 Crashes and freezes - 🐛 Slow app performance **Commonly reported bugs** - Local view quits unexpectedly - Notifications not working - Playback not functioning properly - Frequent app crashes and freezes **Most requested features** - Allow customizable alert sounds - Add 6-camera view option - Improve remote access and connectivity - Implement faster video playback speeds - Provide better instructions and documentation ## Recent user reviews (10 of 255) All indexed reviews: https://appshunter.io/ios/app/hilook/id1340663087/reviews.md ### 2/5 — Download does not work. *2026-08-16, version 6.13.850* It would be great if it was possible to download small segments of criminal activity to a phone. Please consider this one day. ### 1/5 — Downgraded from the last version! *2026-06-10, version 6.12.0* The change from Favorites to Groups is a disaster on iPadOS. The UI is excessively oversized, and more importantly, you can no longer add the same device multiple times within a group. Previously, this was extremely useful if you wanted different monitoring layouts. For example, View 1 could include cameras 1, 2, 3, and 4, while View 2 could include cameras 1, 2, 3, and 5. You could simply swipe between pages in Favorites to switch layouts. Now that’s no longer possible, and you’re forced to create multiple groups instead. Managing them is also much more difficult because of the oversized, poorly optimized UI. This is a complete step backward. I honestly don’t understand what the developers were thinking. ### 2/5 — Technical Issues After the Latest App Update *2026-06-01, version 6.12.0* Dear HiLook Support Team, I am writing to report several issues I have encountered with the app immediately after installing the latest update. I have noticed severe lagging and frequent freezing during use. Additionally, there is a glitch causing confusion and distortion in the image displays, and the internal settings have become unstable and disordered. I hope you can look into these bugs and release a corrective update as soon as possible, as these issues are significantly impacting the user experience and camera monitoring. Thank you for your time and assistance. I look forward to your response. ### 1/5 — No alerts of playback *2026-05-19, version 6.10.882* I’m not getting any camera alerts and no reason for why not! Help is non existent ### 2/5 — Opção Reiniciar Dvr *2026-05-07* Precisa coloca opção para reiniciar o dvr, quando fica offline não tem o que fazer remotamente ### 1/5 — Podia colocar opção para reiniciar o dvr *2026-04-11* Podia colocar opção para reiniciar o dvr ### 3/5 — Preset settings not working *2026-03-22, version 6.10.882* I can’t set any preset camera positions from the app anymore. The problem started a year ago after an update. I can select old preset positions, but can’t create new ones. ### 1/5 — Can’t load cameras now *2026-02-27, version 6.10.880* All of a sudden trying to load cameras on cellular will not load or load sometimes or just take forever to load. SD seems to work better. This is very poor service and should be rectified immediately as people can’t access their cameras. For some reason wifi works flawlessly ### 2/5 — Muito alarme falso!! *2026-01-20* Boa noite! Será que seria possível que fosse feito ajustes no app, no dvr, na plataforma para que fosse acertado a questão de alarmes falsos? Vejo que nas configurações há opções de selecionar para que seja detectado humanos, carros e etc, e não animais e pets!! No entanto recebo toda noite mais de 100 falsos alarmes de movimento, que quando bem observado e São quase indetectáveis, alarmes de mariposas ou algum inseto que não deveria ser detectado por serem muito pequenos! Realmente todos os dias são muitos alarmes de movimento que precisam ser corrigidos!! Obrigado. ### 1/5 — Latest update *2026-01-11, version 6.10.880* Latest update was useless now all my cameras have disappeared and I can’t re-add them ## Frequently asked questions about HiLook ### What does the HiLookVision app do? The HiLookVision app allows you to remotely view live video streams from your compatible DNRs, NVRs, and IP cameras. It also enables you to play back recorded video footage and receive instant notifications when motion is detected by your connected devices. ### What are the key features of this app? Key features include real-time video monitoring, video playback of recorded footage, and motion detection alarm notifications. The app supports devices with Cloud P2P function, enabling remote access on a global scale. ### Is this app free to use? Yes, the HiLookVision app is free to download and use. Based on the provided information, it does not have in-app purchases or advertisements. ### What devices is this app compatible with? This app is designed to work with DNRs, NVRs, and IP cameras that support the Cloud P2P function. You will need to create an account and add your devices to the account to use the app. ### How can I use this app for security? You can use this app to monitor your home or business remotely by connecting your IP cameras, NVRs, or DNRs. The motion detection alarm notification feature ensures you are alerted to any activity, providing an added layer of security. ## Version history (last 5 releases) ### 6.13.850 — 2026-08-12 fix some bugs ### 6.12.0 — 2026-05-29 1. Two-Factor Authentication 2. Video Intercom: Compatible with KD8005, KD8003 Door Stations 3. Fisheye camera: Preferred fisheye expansion view automatically remembered 4. Red & Blue Alarm for Cameras 5. Verify with mobile number when deleting account ### 6.10.882 — 2026-03-18 fix some bugs ### 6.10.880 — 2025-12-30 fix some bugs ### 6.9.480 — 2025-08-04 bug fixed ## Apps similar to HiLook | App | Rating | Price | Category | | --- | --- | --- | --- | | [Hik-Connect - for End user](https://appshunter.io/ios/app/hik-connect-for-end-user/id1087803190) | 4.7 (171,977) | Free | Photo & Video | | [EZVIZ](https://appshunter.io/ios/app/ezviz/id886947564) | 4.7 (28,818) | Free | Photo & Video | | [cam720](https://appshunter.io/ios/app/cam720/id6444693400) | 4.7 (12,910) | Free | Photo & Video | | [Seetong Cloud](https://appshunter.io/ios/app/seetong-cloud/id6740076892) | — | Free | Photo & Video | | [JOOAN](https://appshunter.io/ios/app/jooan/id6475136302) | 4.7 (74) | Free | Photo & Video | | [LizviePro](https://appshunter.io/ios/app/lizviepro/id1572601171) | 3.1 (28) | Free | Photo & Video | ## More apps by Hikvision Digital Technology Co.,Ltd - [iVMS-5060 HD](https://appshunter.io/ios/app/ivms-5060-hd/id585142940) - [iVMS-5260](https://appshunter.io/ios/app/ivms-5260/id913432249) - [iVMS-5260 HD](https://appshunter.io/ios/app/ivms-5260-hd/id963059431) - [海康云商（含易调试）](https://appshunter.io/ios/app/id1060484215) - [海康嗨看云](https://appshunter.io/ios/app/id1091444367) - [Hikvision Views](https://appshunter.io/ios/app/hikvision-views/id1136095609) All apps by Hikvision Digital Technology Co.,Ltd: https://appshunter.io/developer/358934279 ## Related topics [hilook](https://appshunter.io/ios/topics/hilook) · [hilux](https://appshunter.io/ios/topics/hilux) · [hilook vision](https://appshunter.io/ios/topics/hilook-vision) · [hilock](https://appshunter.io/ios/topics/hilock) · [ilook](https://appshunter.io/ios/topics/ilook) · [hikvision](https://appshunter.io/ios/topics/hikvision) · [ilook pro](https://appshunter.io/ios/topics/ilook-pro) · [hik connect](https://appshunter.io/ios/topics/hik-connect) · [hikvision connect](https://appshunter.io/ios/topics/hikvision-connect) · [hikonnect](https://appshunter.io/ios/topics/hikonnect) · [hik-connect 6](https://appshunter.io/ios/topics/hik-connect-6) · [gdm explore](https://appshunter.io/ios/topics/gdm-explore) · [hikvision camera](https://appshunter.io/ios/topics/hikvision-camera) · [hvr](https://appshunter.io/ios/topics/hvr) · [hikvision sadp](https://appshunter.io/ios/topics/hikvision-sadp) · [camhi](https://appshunter.io/ios/topics/camhi) · [hykon mobile](https://appshunter.io/ios/topics/hykon-mobile) · [hikvision wondercast](https://appshunter.io/ios/topics/hikvision-wondercast) · [instachew purrsight](https://appshunter.io/ios/topics/instachew-purrsight) · [hikvision ivms-4500](https://appshunter.io/ios/topics/hikvision-ivms-4500) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*