# Hilton Grand Vacations

> Mobile app for Hilton Grand Vacations members and package holders to manage trips and resort stays. (iPhone/iPad app by Hilton Grand Vacations Company, LLC.)

- Source: https://appshunter.io/ios/app/hilton-grand-vacations/id672718095 (this page in markdown: same URL + `.md`)
- Developer: [Hilton Grand Vacations Company, LLC](https://appshunter.io/developer/672718098)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.69/5 from 26,019 App Store ratings · 239 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 57 MB
- Languages: English, French, Japanese
- Released: 2013-07-19
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hilton-grand-vacations/id672718095/reviews.md

## What is Hilton Grand Vacations?

With the Hilton Grand Vacations mobile app HGVClub Members and Vacation Package Holders have direct access to all the outstanding content and functionality found online - all with a tap of their smartphone. Plus, Members will have a digital travel guide and interactive resort concierge designed to deliver a better experience before, during, and after a stay. 

Note HGVClub Members and Vacation Package Holders:  
If you have already created an account on the HGVClub Member Website (club.hiltongrandvacations.com) or the Vacation Package Holder Site (concierge.hiltongrandvacations.com), please Sign In with the email address and password you created during that process.  

Key features include: 

MY TRIP: View a snapshot of your trip details, including reservation information, on-property activities and dining options, as well as any events or promotions offered on property or near you during your stay 

GUEST FEEDBACK: Provide your thoughts and feedback regarding your stay while you’re on vacation and once you return home 

PUSH NOTIFICATIONS: Receive messages and alerts directly to your smartphone so you can stay informed and focused on enjoying your vacation 

Plus unique features for Hilton Grand Vacations HGVClub Members: 

MOBILE BOOKING: HGVClub Members can search for the perfect vacation with our new mobile-friendly booking engine. Choose “My Dates” if you know the exact dates you’d like to travel and only see availability for what you are looking for. If your dates are flexible, choose “Flex” and you can see availability across a range dates, or choose “Open Season” and see just what’s available during the Open Season rental window. 

FRONT DESK MESSAGING: HGVClub Members can now chat with the front desk during their stay at many Hilton Grand Vacations resorts. This new feature allows you to quickly make requests and get answers to questions about your stay directly from our mobile app. The Front Desk Messaging feature will be available on the My Trip Dashboard throughout your stay at eligible HGV resorts. 

CLUB GUIDE: Connect with fellow HGVClub Members in an online community where you can post questions and make or read recommendations on what to do during your trip 

CLUB DASHBOARD: Make and manage reservations, points, membership details, and more...just like you would on the HGVClub website 

Travel easier tomorrow…download the Hilton Grand Vacations App today. 

Note: 

-This app will only be accessible by Hilton Grand Vacations HGVClub Members, Hilton Grand Vacations Package Holders and Hilton

## Key features

- View trip details and on-property activities
- Provide guest feedback
- Receive push notifications
- Mobile booking engine
- Chat with resort front desk
- Online member community
- Manage reservations and membership

## What do users think of Hilton Grand Vacations?

Overall sentiment: negative

**Pros**

- 🚀 Quick and easy booking
- 💡 Useful app features
- 👍 User-friendly experience

**Cons**

- 🐛 Frequent app crashes
- 🔍 Limited information and photos
- ⏱️ Slow loading times
- 🤔 Confusing booking process
- 🤖 Unreliable app functionality

**Commonly reported bugs**

- Login issues and password reset problems
- Errors when trying to view resort details
- Inconsistent data between app and website
- Inability to complete bookings through app

**Most requested features**

- Availability calendar view
- Improved navigation and search
- Better integration with website
- More resort details and photos
- Smoother login and account management

## Recent user reviews (10 of 239)

All indexed reviews: https://appshunter.io/ios/app/hilton-grand-vacations/id672718095/reviews.md

### 1/5 — Terrible and confusing App

*2026-08-17, version 4.0.3*

Doesn’t have (or I couldn’t find) the chart of available rooms and point costs by date like the desktop. Makes searching for available rooms in your point range a time consuming hassle.

### 1/5 — Website sucks

*2026-08-11, version 4.0.3*

This website is so old and slow. Error messages, can’t change the primary person on the registry.  Promotions that are advertised and show available in the app error out and when u call they are not available.

### 1/5 — Terrible  ! !!!!!!!!!

*2026-08-05, version 4.0.3*

This is the worse app I’ve used. Keep getting error messages. Can’t log in. Had to change my password several times and when I did it told me it was incorrect

### 4/5 — Better than nonexistent

*2026-07-26, version 4.0.3*

This was first time I used the mobile app to book a reservation. Not as user friendly as AirBnB or Booking app but I was glad that it worked. Areas to improve: navigation and caching of user’s previous choices.

### 4/5 — Fonts and notes field

*2026-07-17, version 4.0.3*

I like the new features for the upcoming stays. Please keep in mind that small fonts are not friendly especially when they are not in good contrast. The bottom buttons are hard to see but I have them basically memorized to navigate. I want to be able to add notes to front desk about my late arrival but there’s no such field. I have to waste time to call them.

### 1/5 — Clunky

*2026-07-10, version 4.0.3*

The app is very clunky. The main Otis that the booking button on the final page is so far down that it does not work well in the iPhone

### 5/5 — Reservation

*2026-07-06, version 4.0.3*

It was very easy to make the reservation to The Quin in New York.

### 4/5 — The app is glitchy

*2026-07-01, version 4.0.3*

The app is slow to respond and can be glitchy at times. I booked a trip and comparing to the website, the points were different in the app vs. online. These are things that have been happening for 4 years since we became owners.

### 2/5 — Availability

*2026-06-29, version 4.0.3*

Available resorts are very limited, even months in advance. Definitely not worth the price paid for the membership.

### 1/5 — Lack of Customer Service

*2026-06-27, version 4.0.3*

I think it is horrible that I can not get a hold of anyone at the office, even after I am told to call if there is an error.

## Frequently asked questions about Hilton Grand Vacations

### What does the Hilton Grand Vacations app do?

The app provides HGVClub Members and Vacation Package Holders with direct access to their vacation content and functionality. It serves as a digital travel guide and interactive resort concierge, enhancing the experience before, during, and after a stay.

### What are the key features of the app?

Key features include viewing trip details, providing guest feedback, receiving push notifications, mobile booking, chatting with the front desk, accessing an online member community, and managing reservations and membership details.

### Is the Hilton Grand Vacations app free to use?

Yes, the app is free to download and use for eligible Hilton Grand Vacations HGVClub Members and Vacation Package Holders. There are no in-app purchases or advertisements mentioned.

### Who can access the Hilton Grand Vacations app?

Access to the app is restricted to Hilton Grand Vacations HGVClub Members, Hilton Grand Vacations Package Holders, and Hilton employees. You will need to sign in with credentials created on the HGVClub Member Website or Vacation Package Holder Site.

### How can I use the app to book a vacation?

HGVClub Members can use the mobile-friendly booking engine to search for vacations. You can specify exact dates, indicate flexible dates, or view availability during the Open Season rental window.

## Version history (last 5 releases)

### 4.0.3 — 2026-03-23

We're always working behind the scenes to give you the best experience in the HGV mobile app. This release introduces mobile functionally for Members of Extraordinary Escapes and The Club.

### 4.0.2 — 2025-12-08

We're always working behind the scenes to give you the best experience in the HGV mobile app. This release introduces mobile functionally for Members of Extraordinary Escapes and The Club.

### 4.0.1 — 2025-08-04

We're always working behind the scenes to give you the best experience in the HGV mobile app. This release introduces mobile functionally for Members of Extraordinary Escapes and The Club.

### 4.0 — 2025-07-09

We're always working behind the scenes to give you the best experience in the HGV mobile app. This release introduces mobile functionally for Trust Owners.

### 3.3.8 — 2024-04-16

We're always working behind the scenes to give you the best experience in the HGV mobile app. This release includes minor updates and various bug fixes.

## Apps similar to Hilton Grand Vacations

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Hilton Honors: Book Hotels](https://appshunter.io/ios/app/hilton-honors-book-hotels/id635150066) | 4.9 (3,253,458) | Free | Travel |
| [IHG One Rewards: Book Hotels](https://appshunter.io/ios/app/ihg-one-rewards-book-hotels/id368217298) | 4.9 (800,836) | Free | Travel |
| [Booking.com: Hotels & Travel](https://appshunter.io/ios/app/bookingcom-hotels-and-travel/id367003839) | 4.8 (2,122,364) | Free | Travel |
| [World of Hyatt: Book Hotels](https://appshunter.io/ios/app/world-of-hyatt-book-hotels/id476639005) | 4.9 (250,808) | Free | Travel |
| [Hotels.com: Book Hotel Deals](https://appshunter.io/ios/app/hotelscom-book-hotel-deals/id284971959) | 4.8 (2,280,266) | Free | Travel |
| [Marriott Vacation Club](https://appshunter.io/ios/app/marriott-vacation-club/id1500616431) | 4.6 (7,745) | Free | Travel |

## Related topics

[hgv](https://appshunter.io/ios/topics/hgv) · [hgvmax](https://appshunter.io/ios/topics/hgvmax) · [hilton grand vacations](https://appshunter.io/ios/topics/hilton-grand-vacations) · [apps for hilton grand vacations members](https://appshunter.io/ios/topics/apps-for-hilton-grand-vacations-members) · [hgv grand central](https://appshunter.io/ios/topics/hgv-grand-central) · [hgv club](https://appshunter.io/ios/topics/hgv-club) · [hgv hilton](https://appshunter.io/ios/topics/hgv-hilton) · [hilton worldwide](https://appshunter.io/ios/topics/hilton-worldwide) · [hilton honors member](https://appshunter.io/ios/topics/hilton-honors-member) · [hilton honors club](https://appshunter.io/ios/topics/hilton-honors-club) · [hilton contactless arrival](https://appshunter.io/ios/topics/hilton-contactless-arrival) · [breckenridge grand vacations](https://appshunter.io/ios/topics/breckenridge-grand-vacations) · [the steamboat grand](https://appshunter.io/ios/topics/the-steamboat-grand) · [ritz carlton grand cayman](https://appshunter.io/ios/topics/ritz-carlton-grand-cayman) · [hilton embassy suites](https://appshunter.io/ios/topics/hilton-embassy-suites) · [rci](https://appshunter.io/ios/topics/rci) · [holiday inn club vacations](https://appshunter.io/ios/topics/holiday-inn-club-vacations) · [hilton hotels](https://appshunter.io/ios/topics/hilton-hotels) · [hilton go app](https://appshunter.io/ios/topics/hilton-go-app) · [go hilton honors](https://appshunter.io/ios/topics/go-hilton-honors)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*