# Hims & Hers — user reviews

> 7 indexed App Store user reviews of Hims & Hers by Hims & Hers, rated 4.70/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/hims-and-hers/id6758561261/reviews
- App overview in markdown: https://appshunter.io/ios/app/hims-and-hers/id6758561261.md
- Rating breakdown: 5★ 14 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (7 lowest-rated)

### 1/5 — No transparency for cost of consult

*2026-06-22*

While it’s nice not to be able to say anything to get a GLP1, the consult is advertised as free but they still charge $99 for a consult. This is a scam for Canadians and no confirmation of payment, receipt, invoice or anything was provided. Seems unlawful, definitely try a Canadian site like Maple or something instead.

### 1/5 — AI agents

*2026-06-07*

Customer support seems to be fully run by AI, not live agents. Was charged for treatment then had it cancelled on me without any explanation or confirmation. Extremely slow and lack of support from their team

### 1/5 — Deceiving

*2026-05-13*

I log in the site with gmail authentication, but the app doesn’t have the same option. 
The site keeps directing me to download the app but I can’t login.
So I’m having trouble using the site by the cellphone because it keeps opening the app.

**Developer response:** Hi, thank you for taking the time to share this. We're sorry for the inconvenience and completely understand how frustrating that experience must be. We are actively working on resolving this issue. In the meantime, please reach out to support@forhers.ca and they will be able to assist you.

### 5/5 — Easier than expected

*2026-05-14*

I was a bit skeptical at first, but this ended up being one of the easiest healthcare apps I’ve used. Everything was simple and fast, and the support team was really helpful whenever I had questions. Definitely made the whole process way less stressful.

### 5/5 — Frictionless experience

*2026-05-14*

Made getting what I needed extremely easy and foolproof. Love the added features

### 5/5 — Smooth and User-Friendly

*2026-05-14*

This app is very easy to use and makes everything convenient in one place. Booking consultations, messaging providers, tracking orders, and managing prescriptions all feel simple and organized. The app runs smoothly, looks clean, and makes the whole experience stress-free. Definitely one of the best healthcare apps I’ve used.

### 5/5 — I am desired again thanks to hims and her

*2026-05-07*

I used to weight 250 pounds at 5’9, life was miserable. I had thought hinge or tinder would solve my issue but I always ended up alone. Today I weigh 180 at 5’10 and I can’t pick between all the women who are very interested in me. Perhaps hims has caused me this problem but in life there are good and bad problems, i will let you be the judge for this one.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*