# Hims: Telehealth for Men — Hair loss, sexual health

> Online telehealth platform for men's health concerns like hair loss and sexual health. (iPhone/iPad app by Hims & Hers.)

- Source: https://appshunter.io/ios/app/hims-telehealth-for-men/id1455690574 (this page in markdown: same URL + `.md`)
- Developer: [Hims & Hers](https://appshunter.io/developer/1388827099)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.80/5 from 93,234 App Store ratings · 621 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.0 · 196 MB
- Languages: American English
- Released: 2019-11-08
- Data updated: 2026-08-30
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/hims-telehealth-for-men/id1455690574/reviews.md

## What is Hims?

Hims: Personalized telehealth for convenient, quality care, 100% online. Get access to best-in-class treatment for men's health concerns like hair loss, sexual health, low testosterone, weight loss, comprehensive lab testing , mental health, and skin care.

Hair loss: Regrow hair and stop hair loss with doctor trusted prescription ingredients.

Sexual health: Have great sex with personalized treatment and effective medications for erectile dysfunction, premature ejaculation, low testosterone, and other sexual health concerns from the comfort and privacy of home.

Weight loss: Get prescription weight loss treatment personalized to your lifestyle, eating pattern, health history, and goals so you can lose weight and keep it off. Hims connects you with a licensed medical provider to determine your eligibility for weight loss medications. 

Lab testing: Uncover a clear picture of your overall health with comprehensive lab testing, then optimize it with a doctor-developed Action Plan. Gain insight into 10 vital areas of your health, from heart to hormones.  .

Mental health: Manage stress, ease anxiety, and get help for depression with trusted medication and professional support.

Skin care: Put your best face forward with prescription treatments for acne, wrinkles, and signs of aging.

Through the Hims app, you can get support from anywhere. Message a licensed provider anytime, and get answers quickly, manage your shipments, access exclusive men's health content, and more.

Feel great through the power of better health, with Hims.

Please note: Content in the Hims app is for informational purposes only and does not constitute medical advice. Consult with a healthcare provider for any questions about your treatment, medical condition, or need for medical advice.

## Key features

- Personalized telehealth for men's health
- Prescription treatments for hair loss
- Sexual health medications
- Weight loss treatment plans
- Comprehensive lab testing
- Mental health support
- Prescription skincare

## Chart rankings

- #21 in Top Free · Medical (US App Store)

## What do users think of Hims?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use app
- 👍 Helpful and caring team
- 👍 Effective products
- 🚀 Convenient and discreet service
- 👍 Good customer service

**Cons**

- 🐛 Unreliable shipping and fulfillment
- 🔒 Difficult to cancel subscriptions
- 💰 Expensive products
- 🐛 Confusing pricing and subscription model
- 🔒 Poor communication from the company

**Commonly reported bugs**

- App crashes and freezes
- Issues with account management and login
- Incorrect or missing order information

**Most requested features**

- Ability to easily cancel subscriptions
- More transparent pricing and subscription details
- Improved communication from the company
- Faster and more reliable shipping

## Recent user reviews (10 of 621)

All indexed reviews: https://appshunter.io/ios/app/hims-telehealth-for-men/id1455690574/reviews.md

### 1/5 — Stolen

*2026-08-23, version 6.34.0*

I did order medicine but I didn’t receive it and nobody answering

### 1/5 — Never do business with this company

*2026-08-23, version 6.34.0*

Getting in touch with an actual human being is nearly impossible. They’ll spend days letting their AI responses keep you in limbo. They said they had a “technical issue” refilling my prescription and never communicated with me about what was causing the issue. WARNING LGBT CUSTOMERS: in the rare instance you can get in touch with a human being, they are insensitive to LGBT patients’ needs. The absolute worst customer service experience I’ve ever had in my life. As you can see to the responses to negative reviews, they’ll just have a bot tell you to reach out to support, but don’t expect to ever reach a real human being if you try. Avoid this company.

### 2/5 — Disappointed

*2026-08-20, version 6.34.0*

I was able to get hair loss treatment prescription fast and easy. However, my order has been stuck on being filled for the past 16 days with no end in sight. I’ve already paid for my order and feel like this is a typical scummy company move to get a cash advance.

### 1/5 — A Scam

*2026-08-19, version 6.34.0*

This app provides no functionality other than signing up for additional services. Customer inquiries take forever and there is no number to reach them at. Help documentation is incomplete or incorrect.

### 1/5 — Scam

*2026-08-18, version 6.34.0*

Trash company they’ll charge you with out saying the button does and they won’t refund you even if you immediately cancel it’s a scam I demand my refund

### 1/5 — Awful Experience

*2026-08-14, version 6.33.0*

Haven’t even used the product yet and it’s awful!

I can’t connect with anyone about exchanging a product and even worse…I can’t cancel the subscription on this app or the website!

### 1/5 — Support

*2026-08-12, version 6.33.0*

Even after turning off my auto renew and “chatting with support “ very expensive meds were still shipped and billed to me. 
Getting actual support is impossible.

### 5/5 — Chadmaero

*2026-08-12, version 6.33.0*

I started using this app about a year ago and it has completely changed my life.. I feel amazing my confidence is back I look amazing..

### 1/5 — Shady

*2026-08-11, version 6.33.0*

App is fine - their business stinks.  Communications are all AI and not helpful.  Overcharge for junk AND won’t send proper dosage - and no recourse when they do !

### 1/5 — Be various

*2026-08-10, version 6.33.0*

They took my money 15 days ago & never sent anything out. They claimed the script was being filt as it sat stagnant for 15 days. I did ask for my refund since they had no idea when my order was going to be shipped. They said 5-10 business days on refund.

Basically 1 big scam to get your personal info. Now I have to wait additional days to even order with another company, 25 days wasted basically. 

I too wanted to give this a try and do it month to month but the way they are Goodluck. 

Better brands out there to try

## Frequently asked questions about Hims

### What kind of health concerns does Hims address?

Hims offers personalized telehealth for a range of men's health issues, including hair loss, sexual health concerns like erectile dysfunction and premature ejaculation, weight loss, low testosterone, mental health support for stress and anxiety, and prescription skincare treatments for acne and aging.

### How does the telehealth service work?

The app connects you with licensed medical providers for 100% online consultations. You can message providers anytime, receive answers quickly, and manage your prescription shipments and health content through the app.

### Is Hims free to use?

The Hims app itself is free to download and use for accessing information and managing your care. However, prescription treatments and lab testing services will incur costs, as is typical for medical services.

### What are the benefits of using Hims for weight loss?

Hims provides prescription weight loss treatment personalized to your lifestyle, eating patterns, health history, and goals. A licensed medical provider will assess your eligibility for weight loss medications to help you lose weight and keep it off.

### Can I get lab testing through Hims?

Yes, Hims offers comprehensive lab testing to provide a clear picture of your overall health across 10 vital areas, from heart health to hormones. Based on the results, you can receive a doctor-developed Action Plan to optimize your health.

## Version history (last 5 releases)

### 6.34.0 — 2026-08-17

Bug fixes and performance improvements for an even better app experience.

### 6.33.0 — 2026-08-05

Bug fixes and performance improvements for an even better app experience.

### 6.24.1 — 2026-06-11

Bug fixes and performance improvements for an even better app experience.

### 6.22.0 — 2026-06-02

Bug fixes and performance improvements for an even better app experience.

### 6.21.0 — 2026-05-26

Bug fixes and performance improvements for an even better app experience.

## Apps similar to Hims

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Ro: Online Healthcare](https://appshunter.io/ios/app/ro-online-healthcare/id1585858911) | 4.8 (11,075) | Free | Medical |
| [LifeMD Telehealth](https://appshunter.io/ios/app/lifemd-telehealth/id1584079757) | 4.9 (15,437) | Free | Medical |
| [One Medical](https://appshunter.io/ios/app/one-medical/id393507802) | 4.9 (56,132) | Free | Medical |
| [PlushCare: Online Doctor](https://appshunter.io/ios/app/plushcare-online-doctor/id955183607) | 4.9 (144,378) | Free | Medical |
| [Circle Medical](https://appshunter.io/ios/app/circle-medical/id1003540833) | 4.8 (29,953) | Free | Medical |

## More apps by Hims & Hers

- [Hers: Women’s Healthcare](https://appshunter.io/ios/app/hers-womens-healthcare/id1623878709)
- [Hims & Hers](https://appshunter.io/ios/app/hims-and-hers/id6758561261)

All apps by Hims & Hers: https://appshunter.io/developer/1388827099

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*