# Hindware Smart Appliances — user reviews > 55 indexed App Store user reviews of Hindware Smart Appliances by Path Infotech Ltd., rated 1.00/5 from 6 ratings. - Source: https://appshunter.io/ios/app/hindware-smart-appliances/id1452473178/reviews - App overview in markdown: https://appshunter.io/ios/app/hindware-smart-appliances/id1452473178.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 6 ## Newest reviews (16 of 55) ### 1/5 — Worst Brand *2024-04-02, version 2.00.10* Worst customer care ever I have seen… have been trying to get a service scheduled for the past 3months and #Hindware is just pretending to be contacting service center but they are fit for nothing. Please stay away from brand if you really care about after sales service.. #HindwareSmartAppliances #bogus #worstcustomerservice #stayawayfromthisbrand #incapable ### 1/5 — Extremely pathetic and poor company to buy product from *2024-03-21, version 2.00.10* You are the most third class and unprofessional company i ever have came across, buying a product from you company was worst mistake of my life ### 1/5 — App is only good service and product is useless *2024-01-11, version 2.00.10* Even after logging the complaint they will avoid service and will cancel at their end. I have very hard experience for Gyser(cryo) model. Still waiting for service person to show up after 7-8 days. ### 1/5 — App is just okay. But products and service is pathetic *2024-01-10, version 2.00.10* Hindware app for support is useless. If your product is out of warranty, service team will jump on ticket and get their visiting charges. Service vendors who Hindware picks are most unethical and irresponsible team. Toll free number - It’s useless calling toll free. They can’t do anything apart from just listen to what you have to say. They can’t escalate, they can’t arrange call back. WhatsApp - Support and service is useless not matter which path you choose. Overall, this app is useless as there is nothing for customer to get from it. Hindware products and it service gets 0 rating. ### 1/5 — Pathetic services *2024-01-08, version 2.00.10* I purchased a Hindware Geyser last year in November 2022. It first stopped working in November 23. When I complained your technician came and told me that wired has burnt down and he reconnected the wired now after one month of usage in January again it stopped working. It’s the second time in one year when your Geyser has stopped working this time. Also the technician is saying that the wires has burnt down and when he reconnected the wire this time it is not working properly, its taking more than an hour in getting the red light which generally takes 15-20 minutes.. I want my money back or replace this faulty product else I will make a formal complaint in consumer court. ### 1/5 — Worst service *2023-12-07, version 2.00.07* Been complaining the same issue several times from the past 2 months, still no one has come n checked the chimney.. dont buy these products ### 1/5 — Worst services *2023-11-27, version 2.00.07* Geyser got faulty and showing leakage sign within few months of purchase.. raised a complaint more than 10 days back.. yet no response and update.. support team says they have escalated it internally and getting no response from their service team management.. Worst support, not recommended to buy Hindware appliances ### 1/5 — Worst app *2023-11-23, version 2.00.07* Product received is very good and installation process is also very good, but coming to app very very worst app I have never been handled. Not receiving any mail and it is saying mail sent for verification please click on the link. If I add my new product it is saying already removed please contact customer care. If such problems occur then what is the use of buying IoT enabled products. Not even a single star is eligible for this app. Please do needful. Thank you. ### 1/5 — Useless App and After Sales support *2023-11-22, version 2.00.06* Just like their after sales support the App is difficult to use and navigate …. Half the time the links do not work and the App just goes dead… the other half of the time they cancel your services request from the back end…. No service request is then reported as “All is Well”…. ### 1/5 — Worst Aftersales Service! Never buy anything from Hindware. *2023-09-16, version 2.00.06* Even when product is under warranty Team will never reach to you for fixing the issue even after 1 month of the complaint period ### 1/5 — App is okay - product and services are unavailable *2023-09-15, version 2.00.06* App is decent to raise/track/escalate a service request. But the product itself is unreliable and so is the service (Vijayawada, Krishna, Andhra Pradeep). Have faced issues with kitchen appliances (Rosia hob and Lexia chimney) - hob and chimney within the warranty period itself. Installation experience is bad - delayed installation and unaligned installation of chimney to exhaust point. Auto clean feature is a gimmick and not useful. Have to opt for manual internal cleaning service to clean the chimney grease periodically. The door motor of the chimney stopped functioning after an year use, spare part is not available since few months - no solution until the part is available. The hob has issue with the flame by design. Overall wrong choice choosing these products. ### 1/5 — Cooler fan replacement *2023-09-13, version 2.00.06* I have requested cooler fan replacement on 24th July 2023 and due to great service they will never contact you. If you call customer care everyday for a month they will inform you we can’t help it this company is a fraud. I have raised 5 requests for cooler fan replacement from 24th Jul to 31st Aug but nobody from Hindware call me. At last i have repair my cooler fan from local market. I just want to inform you all this is a fake company. ### 1/5 — Worst Service *2022-12-05, version 1.47.03* I booked for replacement of filters in my Calisto purifier 10 days back. They didn’t come to replace. But one person called to me and asked to cancel the request and then he will come to replacement of filters on his personal not on the company request. This is the background business going by your technicians. That’s why I am telling its worst service. ### 1/5 — Worst customer service ever *2022-11-09, version 1.47.03* Please don’t buy any product if you don’t want a pathetic after sales experience. Even after 10 days of buying a cooktop and 5-6 times calling customer support number no one came for installation, moreover the assigned person for some reason cancelled the ticket as soon as it is assigned. ### 1/5 — Poor service *2022-10-28, version 1.47.03* Please don’t buy Hindware products and specially Water Geazers. My complaint was terminated/cancelled by the company without my consent or informing me. Part was not replaced even the geazer was in warranty. They even took 1 month to get that part but still the geazer won’t work. Pathetic customer support. ### 1/5 — Worst response *2022-09-16, version 1.45.01* I thought that Hindware is a legendary brand, after getting problem for my fan I complained number of times through app as well as customer care , nobody taken single step to solve it. Its a local platform brand don’t go for it. ## Most critical reviews (10 lowest-rated) ### 1/5 — RO Service Request *2025-07-15, version 2.01.14* I have an ongoing repair issue for my Elara Ipro RO and I have had the worst experience so far. The product is still in warranty period, it has been bought just 4 months ago and I have had water leakage issues which even after raising multiple tickets with the customer care, no resolution has been made. I have an ongoing issue since last 15 days with zero resolution. ### 1/5 — This app completely disconnected from hindware *2025-02-12, version 2.01.14* I have in the past raised requests through this app and the guys would respond within a day or 2. This time, I raised a complaint this time a month back and got no response from hindware. Finally, I called them today through the contact us on the app itself and the lady said they have no data of mine, no complaint, they didn’t even know that I’m a customer. The ticket still shows open on this app Developers and product teams please look into this ### 1/5 — 3rd Class Service Of Hindware Products Please Do Not Buy Hindware Products After Sell They Ignore *2024-11-26, version 2.01.14* 3rd Class Service Of Hindware Products Please Do Not Buy Hindware Products After Sell They Ignore Cutomers When Its Time Of Warranty Service After Complained You Will Not Get Any Response Service From Hindware ### 1/5 — Worst Customer Support Ever! *2024-08-20, version 2.01.14* I filed a complaint on my cooler not working in July 9th, Today is August 20th, Hindware not only conveniently marked the status of my complaint as resolved but also didn't do anything to rectify it just because my cooler was in warranty. They filed a new complaint yesterday on 19th August stating I will get a call from their senior team to resolve the issue but no one called today as well :) I will escalate the same on twitter and Instagram and other platforms so that other consumers do not make this mistake of buying something from Hindware. Smart appliances i don't know about that but really horrendous service for sure. I would rate it 0 stars if there was a possibility. ### 1/5 — Poor app and service *2024-08-11, version 2.01.13* I am highly disappointed with the poor service and app experience provided by Hindware, especially concerning their built-in hub feature. The app frequently crashes, making it nearly impossible to control the connected devices seamlessly. Even after multiple updates, the issues persist, leading to frustration and wasted time. Customer service is unresponsive, offering no concrete solutions or improvements. For a brand that positions itself as a leader in smart home solutions, this level of inefficiency is unacceptable. I would not recommend Hindware’s products or services until they address these critical flaws in their app and service delivery. ### 1/5 — Third Class App *2024-07-07, version 2.01.13* I even don't know if this app is really working or not. When you log in a complaint, no one responds it for atleast minimum 2 days. After 2 days the complaint gets cancelled and a new compliant is logged in separately. After logging new complaint the technician takes atleast 2 days to call back and atleast 1 day to visit and resolve the problem. Third Class service by Hindware ### 1/5 — Worst customer and after sales service *2024-05-19, version 2.01.09* Never buy any hindware product from appliance category. Worst customer and after repair services. You will feel nightmaress. ### 1/5 — Hindware - Water Purifier *2024-05-09, version 2.01.09* I’ve bought this water purifier product in 2022. After 2 years of use now I’m looking for genuine paid service from Hindware. But whenever I’m booking in app, they are cancelling themselves and sending message the I have cancelled the service call. I have tried to their customer care executives but still their response is to check with their senior people and get back and no proper support. Such a worst product and service team from useless brand Hindware. If anyone reading this comment, please don’t waste your money in these kind of brands. Pay extra money and prefer good quality products. ### 1/5 — Horrible Customer Service *2024-05-06, version 2.01.09* The app is useless. No customer service support after the complaint has been registered on this app. It’s been precisely 49 days since I have registered my complaint online. NO ONE has still contacted me. DO NOT PURCHASE HINDWARE PRODUCTS ### 1/5 — Worst Experience *2024-04-25, version 2.00.10* I am using Hindware RO, which fallen down to the floor after 4 month, the technician visited and informed me that will change within 7 days. Now three month completely completed but no response from local or any one from Hindware team. Third class, C grade ( you know what mean C is😀) service. Waste of money BC. Here one lady (Anushree) called me and informed that will done by 10 days and now she is not receiving my calls from past 3 months. Another guy is Himadri who clearly tell me “if you utilised your warranty that you need to wait whatever time required else if you wish to pay I can send you by today only”.Dear Hindware management or board member please look in to this what types of service you people giving. Regards, Debasish Mandal Siliguri ## Most praised reviews (6 highest-rated) ### 5/5 — Efficient App with Room for Improvement *2025-02-24, version 2.01.14* The Hindware Smart Appliances app is a convenient tool for managing smart home devices, especially chimneys and air coolers. The UI is clean and easy to navigate, and features like remote control and scheduling make appliance management seamless. I particularly like the motion sensor integration and auto-clean reminders. ### 5/5 — Good *2021-04-07, version 1.36.01* Thanks again for your product quality ### 4/5 — Good app stable *2025-01-16, version 2.01.14* Good app for Hindware Smart appliances. To use smart features, product installation has to complete in app. Nice and smooth UI. ### 3/5 — Hindware Water Purifier Review *2023-07-09, version 2.00.01* I brought the water purifier in 2021, the cost of the product is affordable , but when comes to service, annual maintenance its disaster. Each service visit cost 500 around. If we buy flipkart additional year warranty also there no use. Its with every purifier product more or less same situation. ### 3/5 — Not able to register in the app *2022-09-27, version 1.45.01* Registration tab is in bottom side so not able to touch properly and not responding for touch kindly rectify the issues. ### 2/5 — Difficult to update details of equipment in app. *2022-05-07, version 1.45.01* Equipment details are difficult to update. Some times the app stops responding. Complaint booking is satisfactory but response to the said complaint is slow. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*