# Hingham Savings Personal — user reviews

> 17 indexed App Store user reviews of Hingham Savings Personal by Hingham Institution for Savings, rated 4.81/5 from 1,096 ratings.

- Source: https://appshunter.io/ios/app/hingham-savings-personal/id586685070/reviews
- App overview in markdown: https://appshunter.io/ios/app/hingham-savings-personal/id586685070.md
- Rating breakdown: 5★ 941 · 4★ 95 · 3★ 18 · 2★ 9 · 1★ 10

## What do users think of Hingham Savings Personal?

Overall sentiment: neutral

**Pros**

- 🚀 Ease of use
- 👍 Efficient
- 👍 Lots of branches closed so app needed
- 💡 Checks/Deposits should post quicker
- 👍 Convenient mobile deposit

**Cons**

- 🐛 Poor check recognition
- 🐛 Camera issues
- 🔒 2FA issues on iPad
- 🔒 Login issues
- 🔋 Limited transaction history

**Commonly reported bugs**

- Recurring mobile deposit errors
- App crashes and network connection issues
- Login issues and password problems

**Most requested features**

- 2FA opt-out option
- Improved mobile deposit experience
- Expanded transaction history

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor check recognition

*2022-02-07, version 21.2.70*

Software is never able to recognize endorsement on the back of the check. Sometimes have to take pictures (both front and back) 5 times before deposit goes through. Very time-consuming and frustrating.

### 1/5 — Network Connection Error

*2019-04-18, version 18.3.101*

This app keeps crashing on both iPhone 6S and 8s. It’s been happening for over a month.

### 1/5 — Awful

*2017-11-28, version 17.2.68*

Doesnt let you transfer funds. Fix it.

### 2/5 — Useless on iPad

*2025-03-31, version 24.2.60*

The 2FA will not allow account access without being able to reach out to my phone.
If I have to have my phone at hand, I’ll use that!
2FA should have an opt out option.
(This app used to work just fine on my iPad, so thanks for messing this up).

### 2/5 — Is tmr the greatest

*2020-01-13, version 19.2.50*

Sometime when I try yo login and it just wouldn’t let me and I know all of my passwords and username I even saved all of my important passwords on a google docs. That’s why I’m giving it a two star.

### 2/5 — Basic yet confusing

*2016-02-25, version 5.0.134*

I was really hoping that with the update, it would show me my available balance as the default for each acct. Most people use mobile banking to get a quick idea of what they have for money and showing the ledger balance can be very confusing. The update has the available balance even smaller to see...I guess they're hoping people overdraw their acct so they can collect the fees.

### 3/5 — Review

*2022-05-28, version 21.3.41*

Love mobile banking but problem with your camera. Makes experience difficult

### 3/5 — Mobile Banking 1.0

*2020-12-05, version 20.2.50*

The app is OK... it does the basics—transfer, check balance but does a poor job at mobile deposit. Every single month I deposit a check into this account and every single month I get an error message, “it looks like to took a picture of the front of the check twice, please resubmit.” Fully admit I’m being a little ridiculous, but it’s annoying that the mobile deposit never works on the first try. 

Also, you can only view 30 days of history which is annoying.

That aside, great bank with local, friendly service. I would recommend if you’re looking for local bank, but the app could definitely use an upgrade.

### 3/5 — Biggest complaint

*2018-10-26, version 18.2.70*

My biggest complaint with this app is that the app locks you out and ask you for your password again after you’ve set up the fingerprint ID for signing in and I also get very very very frustrated having to put in my password each time I make a fund transfer half the time I don’t even remember my password and I’m on my mobile phone when I’m doing it big big issue with that.

### 5/5 — The BEST

*2026-08-08, version 26.1.20*

5 Stars all the way!! The app is the best of the different half dozen or so I have used. It has worked with out a hitch for the 3 years I have been a customer of Hingham. It is a great match for the superb customer service of the bank itself. I highly recommend both!!😎

## Most praised reviews (7 highest-rated)

### 5/5 — Review

*2022-01-19, version 21.2.70*

Pros: Ease of use
Efficient 
Lots of branches closed so app needed 
Checks/Deposits should post quicker

### 5/5 — Great

*2021-06-18, version 20.2.80*

Love my bank Nikki is my go to she’s always a breath of fresh air enjoy the summer all 😊

### 5/5 — HIFS

*2021-06-08, version 20.2.80*

Love my mobile app for banking.   Thank you hifs

### 5/5 — reliability

*2021-02-20, version 20.2.50*

You can always count on HIS

### 5/5 — Hull Branch

*2019-12-27, version 19.2.50*

All rock

### 5/5 — Mobile deposit

*2019-05-25, version 18.4.60*

This is so convenient! I love it.

### 5/5 — Does everything I need.

*2018-02-28, version 17.4.81*

This is a great app for depositing mobile checks and you can also get permission to go over the daily or monthly limits by calling the main office. Only time I need to go into the branch is when I have cash deposits. The app does everything I need to and I don’t understand the comments about transferring because I have no problems with that either.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
