# Hippodrome Theatre

> Mobile ticketing and event information for the Hippodrome Theatre. (iPhone/iPad app by John Gore Theatrical Group, Inc..)

- Source: https://appshunter.io/ios/app/hippodrome-theatre/id1488022529 (this page in markdown: same URL + `.md`)
- Developer: [John Gore Theatrical Group, Inc.](https://appshunter.io/developer/1488022528)
- Category: Entertainment
- Price: Free
- Rating: 2.30/5 from 16 App Store ratings · 7 written reviews indexed
- Age rating: 12+
- Requires: iOS 17.0 · 202 MB
- Languages: American English
- Released: 2020-03-03
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hippodrome-theatre/id1488022529/reviews.md

## What is Hippodrome Theatre?

Welcome to the Hippodrome Theatre at the France-Merrick Performing Arts Center and Hippodrome Broadway Series app! Features include:
     *Contactless entry with seamless access to your tickets
     *Easily transfer tickets to a friend or family member
     *Order concessions for pick up from select bar locations
     *View upcoming shows, venue information, theater news and more

## Key features

- Contactless ticket entry
- Ticket transfers
- Concessions ordering
- View upcoming shows
- Venue information
- Theater news

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/hippodrome-theatre/id1488022529/reviews.md

### 1/5 — Terrible Ticketing

*2026-06-28*

Good luck with any issues transferring tickets - Hippodrome doesn’t work weekends and Ticketmaster (the very backbone of Hippodrome) has no clue and can offer not support.  Just don’t have an app and tell people to buy from Ticketmaster directly - at least then Ticketmaster can see the order number.  Leave app development to the pros.

### 1/5 — Sign on messed up

*2026-06-11*

Log in doesn’t function and it’s correct. Does this app even work anymore???

### 2/5 — My tickets

*2025-08-27*

My tickets are not uploading.

### 1/5 — Shuts down-unusable

*2025-04-05*

This app has always been glitchy, but since the last update, when I hit the login button the app shuts down, making it unusable. Luckily the website allows you to login and pull the tickets to your phone. 
If I could give zero stars, I would.

### 1/5 — Can’t access my tickets

*2024-07-28*

I haven’t been able to update my tickets information since December 2023. It says my app is up to date, but nothing is updating. I just get an error saying “The data couldn’t be read because it isn’t in the correct format.” I don’t know how to access my tickets for the upcoming season, & I can’t even find a help link on the app!

### 2/5 — Not user friendly and kind of useless

*2024-07-05*

I agree with another commenter, I can’t access my tickets from the app.  I called support for help.  The lady was very nice but not helpful.  She basically told me a work around to get the tickets.  I was already doing this so why the app?? Also, the digital tickets are a pain when you have multiple tickets because the code isn’t on the front. I really wish we as customers had the choice to use digital tickets or printed tickets.

### 2/5 — Unusable - bug on My tickets page for months

*2024-06-18*

This app was great when it first came out - but it’s unusable now. Its main function is to be able to easily grab my tickets, but the My Tickets page hasn't worked for me for the past 6 months. This tab would error out saying it couldn’t reload a fresh list of my upcoming tickets. So it had a bunch of old tickets cached in there and wasn’t adding new ones. I deleted the app and re-downloaded it finally, to see if that would help re-check, but now it doesn’t show any tickets at all. Just an error that it couldn’t load the data because it’s in the wrong format.

It’s obviously a bug on the development side with how the data is being parsed and sent to the app, but it doesn’t seem that the developers have noticed this issue to be able to fix it. I called the theater, but they’re not equipped to troubleshoot since this app is outsourced and told me to “delete the app for awhile and then redownload it in a couple of months to see if that fixes it.”

So overall - this app is now pointless, since my tickets are now only accessible on the browser.

## Frequently asked questions about Hippodrome Theatre

### Does Hippodrome Theatre have ads?

Yes, the Hippodrome Theatre app contains advertisements. This allows the app to remain free for users to download and utilize for managing their theatre experience.

### How do I get tickets for shows at Hippodrome Theatre?

You can access your tickets for shows at the Hippodrome Theatre through the app, enabling contactless entry. The app also provides information on upcoming shows.

### Can I transfer my Hippodrome Theatre tickets to someone else?

Yes, the Hippodrome Theatre app allows you to easily transfer your tickets to a friend or family member. This feature ensures flexibility for attendees.

### What is the age rating for the Hippodrome Theatre app?

The Hippodrome Theatre app has an age rating of 12+. This indicates it is suitable for users aged 12 and older.

### How often is the Hippodrome Theatre app updated?

The latest version of the Hippodrome Theatre app is 4.11.5, last updated on April 1, 2026. Updates ensure the app functions smoothly and includes the latest information.

### What devices support the Hippodrome Theatre app?

The Hippodrome Theatre app is currently supported on iPhones. Users with other devices may not be able to access its features.

### What is the user rating for the Hippodrome Theatre app?

The Hippodrome Theatre app has a rating of 2.5 stars from 13 ratings. This suggests a mixed user reception.

### Can I order food and drinks with the Hippodrome Theatre app?

Yes, you can order concessions for pick up from select bar locations directly through the Hippodrome Theatre app. This feature enhances convenience during your visit.

## Version history (last 5 releases)

### 4.11.20 — 2026-08-19

Updates:
Minor improvements and bug fixes

To report any bugs or suggestions, tap the "Send App Feedback" button on the Profile page.

### 4.11.18 — 2026-07-22

Updates:
Minor improvements and bug fixes

To report any bugs or suggestions, tap the "Send App Feedback" button on the Profile page.

### 4.11.17 — 2026-07-08

Updates:
Minor improvements and bug fixes

To report any bugs or suggestions, tap the "Send App Feedback" button on the Profile page.

### 4.11.15 — 2026-06-24

We’ve redesigned the app’s architecture and interface for improved accessibility and performance.

New features:
• Compatibility with device assistive technology settings including text scaling and dark mode
• Visual design improvements for intuitive navigation

To report any bugs or suggestions, tap the “Send App Feedback” button on the Profile page.

### 4.11.13 — 2026-06-10

We’ve redesigned the app’s architecture and interface for improved accessibility and performance.

New features:
• Compatibility with device assistive technology settings including text scaling and dark mode
• Visual design improvements for intuitive navigation

To report any bugs or suggestions, tap the “Send App Feedback” button on the Profile page.

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## More apps by John Gore Theatrical Group, Inc.

- [Broadway Dallas](https://appshunter.io/ios/app/broadway-dallas/id1493214064)
- [BAA Theatrical Conference](https://appshunter.io/ios/app/baa-theatrical-conference/id1496696674)
- [Broadway at the Paramount](https://appshunter.io/ios/app/broadway-at-the-paramount/id1498841973)
- [Broadway in Portland](https://appshunter.io/ios/app/broadway-in-portland/id1502758400)
- [BIB Mobile](https://appshunter.io/ios/app/bib-mobile/id1513659349)

All apps by John Gore Theatrical Group, Inc.: https://appshunter.io/developer/1488022528

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*