# Hiro — user reviews > 35 indexed App Store user reviews of Hiro by Hiro Solution Sdn Bhd, rated 1.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/hiro/id1539650181/reviews - App overview in markdown: https://appshunter.io/ios/app/hiro/id1539650181.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (14 of 35) ### 1/5 — Too complicated and very slow *2024-09-27, version 3.0.7* New version is suck and menyusahkan!!!’ Wasting my time too much!!! And i need to study every details of the apps and i must follow the instructions step by step to avoid any confusing. ### 1/5 — Payment *2024-09-25, version 3.0.7* payment become so slow after updte the latest bersion ### 2/5 — Apps not friendly *2024-09-24, version 3.0.7* Bring back previous version ### 2/5 — after update no 50% discount on washer and dryer *2024-09-20, version 3.0.7* iklankan dr jam 12mlm-6pg ada discount..tp skarang payment penuh utk washer dan dryer pada waktu tersebut..sila perbaiki service anda ### 1/5 — Rm30? *2024-08-19, version 1.5.2* Nope. Uninstall better use cash. Min topup is RM30. ### 2/5 — Duration js not properly sync *2024-08-18, version 1.5.2* The apps said wash ended but actually still have 5 minutes left !!!!!! ### 1/5 — E-wallet top up issue ( Boost ) *2024-02-28, version 1.5.2* After picking the option to top up with e-wallet like boost it directs me to online banking. What’s of having boost option-.- ### 1/5 — Unreasonable minimum topup *2023-12-06, version 1.5.2* RM30 on minimum top up? Lol what a joke. ### 1/5 — ERROR ALL THE TIME *2023-10-18, version 1.5.2* When u want to use error all the time ### 2/5 — Min top up is too high *2023-07-17, version 1.4.6* U should reduced it to rm10 atleast. Or RM15. Rm30 is too high. Aiyoo ### 2/5 — Cannot open my apps *2023-02-24, version 1.3.9* Why my apps cannot open? ### 1/5 — MINIMUM TOP UP *2022-06-02, version 1.3.7* What a silly apps, minimum top up RM30, who the hell will spend a lots of money to save into a wallet that only used teo or three times a month ### 2/5 — Hi *2022-01-09, version 1.3.3* Why it is difficult to log in whenever i log out?? Shouldn’t have any problem to log in since we already top up ### 1/5 — Apps Login *2021-12-14, version 1.3.1* I'm always having trouble logging in to apps. ## Most critical reviews (10 lowest-rated) ### 1/5 — All I want to do is wash my clothes *2026-08-29* None of my credit cards work, no Apple Pay integration, no way to easily add money ### 1/5 — RIAM AREA *2025-09-28, version 3.2.1* Pls fix the error machines, so that ppl don’t have to wait in line for a long time in the lobby. ### 1/5 — Worst Apps Ever *2025-08-08, version 3.2.1* Literally spent off RM8 on supposed 40 minutes drying my clothes. It turned out ONLY 26 minutes!!!!!! Wth and the processing fee RM1.50????!!! Bug off!!! ### 1/5 — Stupid app *2025-07-15, version 3.2.0* Guys this stupid app charges fees to top up the app 🤣🤣🤣 It’s ask RM 1.5 to top up any amount under RM30 Really stupid ### 1/5 — mydobi JESSELTON MALL *2025-02-05, version 3.1.5* careline number untuk semua company, tapi call minta solution cakap lain tempat lain owner, jadi nda dpat solve itu problem. itu masalah kamu. kamu tiada inform setiap machine yg air d machine kamu itu tiada ?!. not only once kamu buat begitu sama customer. dengan apps kamu bug mau scan tiba tiba tidak dapat scan topup duit, still call carelines macam tiada guna tidak bagi solution. jangan ada carelines kalau tidak boleh bagi solution ya thanks ! ### 1/5 — Constantly Offline *2024-12-15, version 3.1.4* Fix your app mydobi Batu Kawa always offline!! ### 1/5 — Need update *2024-10-28, version 3.1.0* The apps says need update but when i opened the app store it is already updated. So i cant use the apps ### 1/5 — Very terrible app *2024-10-17, version 3.0.9* Topup slow made payment slow. Server always got problem makes people wasting money wasting detergent at the end the customer careline just ask you change to another machine using token. After topup money in app cannot withdraw. Then what is the purpose asking customer to use your app’s credit account? For investment? ### 1/5 — The older version was smoother *2024-09-28, version 3.0.8* Payment process is very slow and it keeps loading for quite some time after paying via Spay. I think the previous version was way faster. The processing fee for minimum top up below RM30 is nonsense?????? ### 1/5 — hmmmmm *2024-09-28, version 3.0.8* latest update is so problem and slow ## Most praised reviews (10 highest-rated) ### 5/5 — Timer on app lets me do multiple errands smoothly! *2023-11-04, version 1.5.2* • easy user interface • linked payment to Spay Global (sarawak pay) - this feature actually made me forego other laundry service to mydobi • timer on active order machine makes it easier for me to do other errands and be back on time to pick up my clothes without delay 👍🏻 • locating nearest mydobi outlets feature is also great. All in all love the app. Never gave me trouble ### 5/5 — MyDobi Waterfront Miri *2022-05-14, version 1.3.7* It works great! ### 5/5 — Very interesting and convenience apps. *2021-08-04, version 1.1.8* I don’t use coin laundry often, but when I do, the coins and small changes are really pain in the ass, where you have to put bigger notes and the leftover coins are no where to use and yet it is not enough for another wash, often I lose the laundry coin during my next visit to the shop. With this apps, I just need to top up one time and every time I go I just scan on the Washing Machine and now I can wash directly, without needing to worry about the paper notes and coins went missing, some more I can use the store locator to find my nearest MyDobi, even can know which one support cashless, most of the MyDobi near me support cashless so it really brings a lot of convenience to me, kudos to the developer of this system. Now I don’t even need to wait there for my laundry to be ready, as the apps will send notification and remind me to go and pick up my laundry, I can just do my shopping in peace while waiting, best nye. It will be even better if payment can be made directly without having to Top Up, then the whole experience will be better. ### 5/5 — 1st laundry using apps *2021-06-07, version 1.1.5* im always didnt bring any cash, using apps very good ### 4/5 — Knowing current machine status *2024-06-21, version 1.5.2* Its good to have how is my machine progress. But i believe this apps can improve alot by showing the status of each machine on location to show availability of the machine. Overall the apps looks good with good functions ### 4/5 — Please Put Withdrawals Option *2023-06-20, version 1.4.4* To Developer, Please put withdrawals option in your apps to ease your user to take out their money from the apps. ### 3/5 — Reduce min topup *2024-06-02, version 1.5.2* Please reduce the minimum topup, RM30 is too high. Sometimes i had to topup RM30 eventhough inside apps i just less RM1. ### 3/5 — The minimum topup is too high *2021-10-23, version 1.2.5* Why would you set a minimum of rm30? It should've been at least rm10. Too high lah. ### 3/5 — Great application *2021-07-30, version 1.1.7* An interesting app! But, There are only a few branches with cashless facilities .. N hpefully in the future the developer will add the option to topup at a min rate of RM10 ..tq..kipidap ### 2/5 — Payment *2025-09-12, version 3.2.1* Payment very slow and there is processing fee if top up. The machine to dry is rm10. Then need to add rm1.50 for processing fee. Total need to topup rm11.50. 😅 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*