# HiseeuCloud — user reviews > 48 indexed App Store user reviews of HiseeuCloud by 芬 阳, rated 4.00/5 from 52 ratings. - Source: https://appshunter.io/ios/app/hiseeucloud/id1542732629/reviews - App overview in markdown: https://appshunter.io/ios/app/hiseeucloud/id1542732629.md - Rating breakdown: 5★ 36 · 4★ 4 · 3★ 0 · 2★ 0 · 1★ 12 ## Newest reviews (16 of 48) ### 5/5 — A fantastic baby monitor upgrade *2025-10-01* We replaced a dedicated, expensive baby monitor with this. The video quality is night and day better, and we can check from our own phones. ### 5/5 — Customizable alert schedules *2025-09-30* I only get motion alerts when I'm away from home. The scheduling is flexible and easy to set up. No more annoying pings during dinner. ### 5/5 — Battery life on the camera is impressive *2025-09-30* I have the wireless model. On a single charge, it lasts almost 4 months with standard traffic. Way better than I expected. ### 5/5 — Saved my basement from a flood *2025-09-30* Got a moisture alert from my smart sensor that's linked to the app. The live feed showed a small leak from the water heater; Caught it early thanks to the instant notification. Potential disaster averted. ### 5/5 — Does what it says on the tin *2025-09-29* It's a security camera app. It shows me a live feed, records when it should, and sends me alerts. It does all three things reliably. What more can you ask for? ### 5/5 — Easy to take a quick screenshot *2025-09-29* Just tap a button to snap a still image from the live feed. Useful for saving a quick pic without recording a video. ### 5/5 — The status light can be turned off *2025-09-29* You can disable the little LED light on the camera for discreet monitoring. A small but appreciated touch. ### 5/5 — Stable on both iOS and Andrọid *2025-09-28* I have an iPhone, my partner has a Samsung. The app looks and works identically well on both. No issues. ### 5/5 — Password reset was easy *2025-09-28* Forgot my password. The reset email came instantly, and the process was straightforward. A small thing, but important. ### 5/5 — The app just gets out of the way *2025-09-28* It's not flashy, but it's reliable. It does exactly what you expect it to do, every time. That's the highest praise I can give an app. ### 5/5 — Auto-reconnection after power outage *2025-09-28* We had a brief power cut. Once the power came back, the camera and app reconnected by themselves without me having to do anything. Big plus. ### 5/5 — No annoying ads *2025-09-27* The app itself is clean. No pop-up ads or banners trying to sell me stuff. It feels professional. ### 5/5 — Zoom function actually works *2025-09-27* You can pinch-to-zoom on the live feed, and it's a digital zoom, but it's decently clear. Helpful for reading a package label from a distance. ### 5/5 — Good for construction sites *2025-09-27* I'm a contractor. I set up a camera at a remote site. The weatherproof housing is great, and the app lets me monitor progress daily. ### 5/5 — A reliable part of my smart home *2025-09-27* It does one job and does it well. I don't need it to integrate with a million other things. It keeps an eye on my house. Perfect. ### 5/5 — The snapshot feature is handy *2025-09-27* Every notification cọmes with a still image preview. Most of the time, I don't even need to open the full video to see what triggered it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Waste of money *2026-08-22* Subscription is per camera unlike blink. I paid extra for 1 camera to record 24/7 but it only record motion events the same as the others. Honestly the cloud is pointless. Next month I will just stick with sd cards until i find a solar charge camera that actually records 24/7. Glad I paid monthly instead of buying the yearly plan. ### 1/5 — ELDER ABUSE *2026-07-17* DEFECTIVE CAMERAS DO NOT WORK THEY REFUSE TO REFUND **Developer response:** I'm very sorry about this experience — defective cameras and a refund refusal is not what you should be dealing with. All of our products come with a one-year warranty. Please send an email directly to Johnny@hiseeu.com with your order details and a description of the issue. Our support team will make sure you get a satisfactory resolution. Chen Customer Service Manager, Hiseeu ### 1/5 — New update sucks *2026-07-12* Change the update there’s no more swiping and the recording process sucks **Developer response:** Sorry about this — and thank you for being direct. Our team is actively working on the recording experience, and your feedback on the swipe gesture is exactly the kind of detail that helps us improve. We'll keep iterating and push updates as fast as we can. Really appreciate you taking the time to speak up. Chen Customer Service Manager, Hiseeu ### 1/5 — Help *2023-05-03* I can’t even register my phone number or email after downloading the app. It keeps generating a code, and saying the number and email is incorrect ### 1/5 — Fix your App *2023-02-14* Error message Network Anomalies 3239 ### 1/5 — Выкидывает *2022-10-22, version 3.3.34* Один раз зайдёшь в приложение, выйдешь, потом не возможно зайти в приложение выкидывает на рабочий стол. ### 1/5 — Fix your app *2021-12-06* I still can’t open my app more than once per phone restart. I have to restart my phone every time I want to use the app. Please fix the issue. ### 1/5 — Не запускается *2021-11-18, version 3.3.34* Выкидывает из приложения. Почему? ### 4/5 — Nice affordable camera *2026-03-06* Easy to use snd install. Solar makes it self sufficient. App works good too. ### 5/5 — Camera *2026-09-02* Very good camera and clear view will recommend to anyone to purchase ## Most praised reviews (9 highest-rated) ### 5/5 — Excellent security App *2026-03-04* I’ve been using Hiseecloud for over six months now, and it has completely transferred how I monitor my home security cameras. ### 5/5 — Easy to use, not bad *2026-02-09* Easy to use. Although a bit laggy on the first use, but every time after the first successful connection, it went smoothly. It’s easy to get help. There has been a significant change compared to before. ### 5/5 — Excellent *2025-11-18* Interface is clean and very easy to use. ### 5/5 — The "Status" page is informative *2025-10-04* It clearly shows my camera's connection strength, battery level, and storage status. All the key info in one place. ### 5/5 — The "Quiet Time" feature for audio is smart *2025-10-04* I can schedule when the microphone and speaker are active. Perfect for not recording private conversations at home. ### 5/5 — The warranty process was painless *2025-10-03* One camera failed after 11 months. Support verified the issue and shipped a new one immediately under warranty. Great service. ### 5/5 — The "Auto-Track" feature is impressive *2025-10-03* The camera automatically follows movement across the room. Feels like having a robotic security guard. ### 5/5 — The "Favorite" view is a time-saver *2025-10-02* I pinned my front door camera to the top of the app screen. It's the first thing I see when I open it. Small but smart feature. ### 5/5 — The "Privacy Mode" is a smart touch *2025-10-01* With one tap in the app, the camera lens physically turns off. Great for when we're home and want total privacy. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*