# HiSmart Life — user reviews > 117 indexed App Store user reviews of HiSmart Life by Qingdao Juhaolian Technology Co., Ltd., rated 1.30/5 from 11 ratings. - Source: https://appshunter.io/ios/app/hismart-life/id1443456533/reviews - App overview in markdown: https://appshunter.io/ios/app/hismart-life/id1443456533.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 9 ## Newest reviews (18 of 117) ### 3/5 — Air conditioner *2024-08-29, version 1.0.9* Working, but on every first attempt to lunch an app I have to turn it down because it shows only a white screen. Then I have to open it for second time. You could put a timer option on app for air conditioner but strangle nobody thought of that! It works but have some issues.. ### 3/5 — App ok, aber nicht das Hisense WLAN Modul bei neuen Routern *2024-07-27, version 1.0.9* Seitdem ich einen neuen Glasfaser-Router (FB5590) habe, sind meine drei Klimamodule in der App offline und erneutes Registrieren scheitert im letzten Schritt. Haben andere Nutzer das gleiche Problem? Ich habe nun experimentiert und festgestellt, dass es nicht an der App liegt, sondern vermutlich am Zusammenspiel WLAN Modul mit neuem Router - selbst wenn noch ein weiterer Router im mesh dazwischen ist. Was bei mir geholfen hat: die Netzwerkeinstellungen des mesh repeaters nicht vom mesh master übernehmen. Ich musste die Module allerdings erneut anlernen, also in der App neu registrieren (ohne die Einträge zu löschen). Wichtig: wie in der App beschrieben, muss erst 77 im Moduldisplay stehen, das klappt oft nicht beim ersten Versuch. Ohne diese Probleme ist die App (die nichts dafür kann) aber ganz ok! Eine alternative Einbindung in die smartlife App klappt leider nicht. ### 1/5 — No actualizan nunca lor errores *2024-07-20, version 1.0.9* Cada vez que accedo a la app, aparece en blanco y hay que volver a cerrarla y abrirla. ### 1/5 — Actualizo *2024-07-11, version 1.0.9* Esta aplicación no funciona, Hisense ahora va con la aplicación Connectlife el icono es blanco y negro. ### 1/5 — Bar *2024-06-24, version 1.0.9* Doesn’t function!!! ### 1/5 — Cannot add device *2024-06-17, version 1.0.9* App is looking for HiSmart-….. named device while mine has name His-…. Result is that cannot connect. ### 1/5 — It is not possible to set the timer *2024-06-09, version 1.0.9* The only way to set timers is using the phisical remote control. By using the app for phone the function is not avalable. ### 1/5 — AC *2024-06-02, version 1.0.9* Не видит ни одну из сплит-систем в доме ((( ### 1/5 — Не работает *2024-03-28, version 1.0.9* Вместо указанного в инструкции wifi с названием HiSmart-xx-xxxx появляется wifi с названием HIS-xxxxxxxxxxxx При подключении к нему ничего не работает Отключение ограничения трекинга по IP-адресу не помогает, переустановка приложения не помогает. Напрашивается вопрос, зачем покупал wifi модули, если они не работают :( ### 1/5 — No se conecta *2023-12-14, version 1.0.9* La app es bastante mala, te dice que el dispositivo tiene que tener un nombre de la red wifi pero luego la máquina tiene otro y no consigue conectarse ### 1/5 — Non riesco ad associare il condizionatore *2023-12-11, version 1.0.9* Non riesco ad associare il condizionatore (versione ios) mi collego alla rete wifi del condizionatore ma al momento di andare avanti e scegliere il router da associare mi apre la schermata delle impostazioni generali dell’app ### 1/5 — L’app non ti permette di associare il dispositivo *2023-10-29, version 1.0.9* Pessima app e da tempo che provo ad associare i miei condizionatori a questa app , ma niente da fare …. Creato account tutto ok Apro app tutto ok Seguo passo passo fino al punto di selezionare rete wi-fi del dispositivo tutto ok Ti chiede di tornare su app per dire al condizionatore quale rete wi-fi scegliere e qui si blocca tutto visto che o comprato 3 climatizzatori con wi-fi mi piacerebbe usarli anche da remoto Se il produttore è così gentile nel contattarmi vi sarei grato ### 1/5 — Non funziona, inutile provare *2023-09-08, version 1.0.9* Non funziona l’associazione tramite app. Non consente di aggiungere il dispositivo sulla rete Wi-Fi, praticamente inutile. Purtroppo dovrò utilizzare questo prodotto come un normale condizionatore. Darei 0 stelle ma purtroppo non si può. ### 1/5 — Please fix it! *2023-08-23, version 1.0.9* It’s not working anymore with new air conditioners! ### 1/5 — Позор *2023-08-18, version 1.0.9* Не видит кондиционер ### 1/5 — Doesn’t connect to my iPhone *2023-08-12, version 1.0.9* It doesn’t come up with the HiSense wifi option just some other wifi which I can connect to but then doesn’t go to the screen to ask my password. Very frustrating! ### 1/5 — Doesnt work *2023-08-09, version 1.0.9* The app doesnt work properly iPhone 12 pro max here ### 2/5 — Annoying *2023-07-25, version 1.0.9* I have two Hisense AC units but I can only link one of them to this app. The other one can only be linked to the ConnectLife app. Like other reviewers said, this app doesn't recognize devices named "HIS-Xxx". Only if they are named "Hisense-xxx". So for the AC that generates the HIS network, I have to use the separate ConnectLife app. However, for the AC that generates the Hisense-xxx network, i have to use this app and not the other one. I purchased the two units from the same brand, intending to control them both from a single app and to be able to control temperature dynamically in my apartment. I have no idea why this is setup like this, it is extremely annoying and does not seem like a huge effort for the developers to enable connectivity to both types of AC units....... ## Most critical reviews (10 lowest-rated) ### 1/5 — Deludente *2026-01-24, version 1.0.9* The app offers no automation at all. There is no way to schedule on/off times or select the days it should operate. It’s frankly unacceptable that an app in 2026 is this bare-bones and outdated. I’m seriously considering returning these air conditioners. ### 1/5 — Not working!! *2025-08-31, version 1.0.9* I ve tried again and again to connect the Hisense WIFI with the app but does not work. All settings are correct 2,4GHz/WPA2 grrr ### 1/5 — Impossibile configurare *2025-08-22, version 1.0.9* Mi connetto alla rete Wi-Fi che crea il condizionatore, e l’app continua a chiedermi i permessi di connessione, quando sono già connesso! Quindi in sostanza non si può proseguire con la configurazione ### 1/5 — Doesn’t work *2025-08-05, version 1.0.9* You can add the device but app will not change any of available parameters. It’s useless ### 1/5 — Delogare *2025-07-07, version 1.0.9* Aplicația pe lângă faptul că funcționează când vrea, acum m-a delogat și nu mă mai re logheaza. Astfel, habar nu am dacă merg sau nu AC acasă. ### 1/5 — No inicia sesión *2025-07-07, version 1.0.9* No inicia sesión y no pone razón alguna ### 1/5 — Nicht mehr kompatibel zu neuen Hi Sense Klimaanlagen *2025-06-16, version 1.0.9* Habe vor 4 Jahren ein Hi Sense Duo Splitgerät einbauen lassen. Gute Anlage und die App erkennt diese auch. Nun habe ich zwei weitere Hi Sense Klimaanlagen an mein Haus gebaut. Diese werden nicht von der App erkannt. Ich muss die neuen über „ConnectLife“ ansteuern. Wie blöd ist bitte das? 2 verschiedene Apps für Klimaanlagen von einem Hersteller. Und nein; die neue App erkennt die alte Duosplitanalge nicht. Ich bin maximal genervt davon ### 1/5 — Не видит кондиционер *2025-04-13, version 1.0.9* Вообще не работает приложение, даже настройки не правильно описаны ### 1/5 — Не определяет кондиционер. *2024-09-08, version 1.0.9* Не определяет кондиционер. ### 1/5 — NON USATE QUESTA APP *2024-08-24, version 1.0.9* Per collegare i vostri clima HiSense con modulo Wi-Fi scaricatevi l’applicazione CONNECT LIFE. 30 secondi e avete collegato i vostri dispositivi. Se sono stato utile pollice in su ;) Grazie ;)))) ## Most praised reviews (10 highest-rated) ### 5/5 — Хорошо *2022-08-09, version 1.0.7* Приложение работает нормально, регистрация простая, вайфай подключил за 5 минут. Некоторые функции в приложении не очень интуитивно понятны, но при желании со всем быстро разобрался ### 5/5 — Ограничение трекинга IP *2022-06-24, version 1.0.7* Ограничение трекинга IP выключите в wifi устройстве когда выбираете кондиционер через кнопку “i” если с первого раза не помогло то переустановите приложение. У меня со второго раза получилось все настроить. ### 5/5 — Все работает. *2022-06-11, version 1.0.7* Купил к кондиционеру дополнительный модуль, все работает, меня устраивает. Спасибо. ### 5/5 — Funciona *2021-05-21, version 1.0.7* Esta si funciona bien ### 5/5 — Rivedo la mia recensione passandola a positiva *2020-12-23, version 1.0.7* Il problema che riscontravo era nelle autorizzazioni da concedere all’apertura della pagina web per attivazione skill tramite safari. Ora funziona perfettamente !!! ### 5/5 — Problemlos *2020-09-11, version 1.0.7* Ich konnte die App problemlos mit meinen Anlagen und somit auch mit dem WiFi verbinden, die Funktion ist einwandfrei gegeben 👍 ### 5/5 — Es funktioniert👍😜👍😜👍😜 *2020-08-31, version 1.0.7* Einfach geil es funktioniert alles super....danke🙏🙏🙏👍👍👍👍👍👍 ### 5/5 — Super App *2020-06-25, version 1.0.5* Funktioniert einwandfrei von Überall ### 4/5 — Keine Funktion *2026-02-27, version 1.0.9* Nach dem löschen der App im Store , jetzt aktuell wieder verfügbar. Sehr gut. ### 4/5 — Отсутствую режимы *2024-06-06, version 1.0.9* Например горизонтальный обдув(<>swing). И очень бы хотелось совместимости с Умным домом от Яндекса. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-24.*