# Hit Em Up: Mass Text Bulk SMS — user reviews > 354 indexed App Store user reviews of Hit Em Up by Zakery Kline, rated 4.60/5 from 4,851 ratings. - Source: https://appshunter.io/ios/app/hit-em-up-mass-text-bulk-sms/id943630636/reviews - App overview in markdown: https://appshunter.io/ios/app/hit-em-up-mass-text-bulk-sms/id943630636.md - Rating breakdown: 5★ 3,935 · 4★ 470 · 3★ 136 · 2★ 85 · 1★ 225 ## What do users think of Hit Em Up? Overall sentiment: positive **Pros** - 💻 Easy to use - 🚀 Time-saving - 📱 Personalized messages - 🔍 Ability to create groups - 📤 Efficient mass texting - 🤝 Great customer service **Cons** - 🐛 Bugs and glitches - ⏱️ Tedious to send individual messages - 💰 Expensive subscription - 🔍 Issues with contact management - 🔄 Unreliable message delivery **Commonly reported bugs** - App crashes - Contacts disappearing from groups - Verification issues - Unreliable message sending **Most requested features** - Automatic message sending - Scheduled messaging - Integration with email and other platforms - Improved contact management ## Newest reviews (13 of 354) ### 3/5 — Just Ok *2026-08-14, version 3.28.0* This is still a clumsy app to use. ### 4/5 — Doing a really good job *2026-08-08, version 3.28.0* I have been very happy with this app since I started using several months ago. I use it everyday to send out messages to 49 different people. I have had very little issues happen. I am very satisfied with it. Easy to navigate and I love the fact that you can add individual names to each text. Seems to the recipient that you wrote the text specifically to them. ### 2/5 — Clunky to use *2026-07-28, version 3.28.0* Basic function works well. IF you want to edit a list you’ve created, it’s not possible (at least Claude, Chat and I were not able to figure it out). I had to create a new list and delete the old one. Editing existing contacts is impossible (or hard enough an engineer can’t figure it out). ### 2/5 — Not so good *2026-07-25, version 3.28.0* You can do a couple things well, but it is not a very well-thought-out app. Difficult to use if you want to do anything other than the most basic ### 2/5 — Mass text *2026-07-21, version 3.28.0* Not sending properly ### 4/5 — Doing a really good job *2026-07-05, version 3.27.0* I have been very happy with this app since I started using several months ago. I use it everyday to send out messages to 49 different people. I have had very little issues happen. I am very satisfied with it. Easy to navigate and I love the fact that you can add individual names to each text. Seems to the recipient that you wrote the text specifically to them. ### 2/5 — Difficult *2026-06-30, version 3.27.0* I couldn’t get it to work properly. Gave up! ### 5/5 — anthony *2026-06-11, version 3.27.0* I love this app. I serve the Lord our creator Christ Jesus and I have over 300 people in my contacts that me and Jesus send a morning devotional every morning is it perfect no seven Christ we will have obstacles in our way. Does every message get delivered? No enemy will try to stop the word getting through. Push forward and keep moving. Don’t let nothing stop you from shining your light thT our Savior king Jesus gave you ### 5/5 — Great Text Option for Groups! *2026-06-10, version 3.25.1* Worked great for what we needed. Easy to set up and use. Customer service was also on point and quick to respond. Would definitely recommend them! ### 2/5 — Flakes out often *2026-06-02, version 3.25.1* I have been using the service for several years and ask myself why I go through the frustration. It flakes out installs in the sending process often. I am seeking an alternative because I can’t take it anymore. ### 5/5 — Love it *2026-05-05, version 3.25.1* Love this app ### 4/5 — Impressive *2026-04-29, version 3.25.1* I’ve been doing internet, email marking since the late 1990s. Since 2018 txt has become the more desirable way to reach groups. But it’s always been a long tedious process due to carriers policies. Hit Em Up is the best in class. Fast easy to use. I’ve been using is for three months and it remained an enormous time saver with an awesome AI assistant for when I have questions. ### 5/5 — Kate. *2026-04-28, version 3.25.1* Kate is such a wonderful asset for hit em up. She was extremely professional and knowledgable. She patiently coordinate a time a time with me through google meets and walk me through the whole process expertly. ## Most critical reviews (10 lowest-rated) ### 1/5 — Template *2026-08-09, version 3.28.0* Won’t let me save message as templates. I keep getting an error message ### 1/5 — Borderline worthless *2026-08-04, version 3.28.0* Hardly works, when I hit try again I have to retype the whole message, user experience has gotten significantly worse over the last 2 months. It’s like starting an old car, I have to hit send a few times before it actually works and sends ### 1/5 — Doesn’t work with Ggle Voice and poor chat services *2026-07-16, version 3.28.0* I got ghosted when trying to use their chat services to trouble shoot why Google Voice wasn’t working. No conclusions or suggestions. It’s linked to my Google account. All of the numbers are correct and works in regular to text. It’s too much of a hassle to set up and work while still paying for an app subscription. Use another app. ### 1/5 — I cannot attach picture *2026-06-22, version 3.27.0* I am getting so frustrated using this app, first he did not recognize my subscription so I had to pay again. Then every time I want to send a message and attach picture I have such a hard time!! ### 1/5 — Terrible app *2026-06-01, version 3.25.1* The app stopped working after six weeks and will not allow me to text anymore. I do not recommend this app. ### 1/5 — If this is the best, God help the others! *2026-05-27, version 3.25.1* I have been using this app every day for months now. There is almost never a day that the app does not breaks down and has issues! I have tried to get support to no avail! You have to monitor the app while it’s working and constantly redo and/ or resend texts! There has got to be some updates to end the constant problems with this app! I struggle through it every morning because I’m afraid any other app could be worse! Please, please do something! Sending out my Daily Devotional should not be this difficult! ### 1/5 — Merging Contacts *2026-05-22, version 3.25.1* My contacts are stored on iCloud in my iPhone. I can’t get this app to pull them up . I went to help and they didn’t respond. ### 1/5 — It ruined my FaceTime and iMessage Activation. It’s been weeks since I’ve used the app. *2026-04-27, version 3.25.1* Update: I am still having issues with my FaceTime and iMessage Activation despite receiving assistance from my carrier and Apple several times! The developer of the app left an incredibly rude and dismissive response that falsely framed my efforts as “vigilante” justice even though I used the app to share an official police poster… PLEASE DO NOT DOWNLOAD THIS APP. Original Review: Please be careful when downloading this app it can really cause serious issues with your iPhone. I used this app to send out a call out to identify the suspect in a crime I experienced. After I sent out the call out over 12 hours ago now, I have experienced serious issues with my phone. I called my service provider and they weren’t able to assist. I’m currently on the phone with Apple to see if they can help fix my iMessage/ text message issues but it’s not be successful so far. PLEASE BE CAREFUL DOWNLOADING THIS APP. DO NOT DOWNLOAD THIS APP. ### 1/5 — Basic is $72 *2026-04-20, version 3.25.1* They give you a trial and tell you that if you like it, the basic version is $5.99 a month. When you go to sign up, it’s $5.99 a month if sign up for all of it up front. It’s $19.99 a month if you go month to month. I find this misleading and want nothing to do with this company. 1 star. ### 1/5 — It ruined my ability to send and receive FaceTime, iMessage and text messages. *2026-04-06, version 3.25.1* Please be careful when downloading this app it can really cause serious issues with your iPhone. I used this app to send out a call out to identify the suspect in a crime I experienced. After I sent out the call out over 12 hours ago now, I have experienced serious issues with my phone. I called my service provider and they weren’t able to assist. I’m currently on the phone with Apple to see if they can help fix my iMessage/ text message issues but it’s not be successful so far. PLEASE BE CAREFUL DOWNLOADING THIS APP. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome program *2026-08-20, version 3.28.0* Great and easy to use! ### 5/5 — geo k *2026-08-12, version 3.28.0* Love it!! ### 5/5 — So useful *2026-07-29, version 3.28.0* Easy to use ### 5/5 — Time Saver! *2026-07-23, version 3.28.0* Highly encourage anyone to get the standard package! ### 5/5 — Great App *2026-07-13, version 3.28.0* I love using this app it makes it so simple to send out group texts or schedule texts or anything. Do you need it’s all here. ### 5/5 — Easy and Efficient *2026-07-11, version 3.27.0* OMG. Where “I HAVE BEEN WAITING A LIFETIME” has this app been. Yes, it’s only been one day, one text (image), sent to 17 people, yet I LOVE, LOVE, the ease of it. I was so hesitant that I sent it to myself first and it worked. Woo Hoo!!!🍾🌟🎉🎊🎈⚡️ Ready Set Go! 🚦 I’m up and running now. I can really see how this is gonna work with both my friends and customers alike. I despise group messages so I’m so happy to be able to make a Group for WHATEVER and WHENEVER and just text one message, thought, image, or combination thereof without the repetition of copy/paste. I’m glad I will even be able to personalize/customize each message as needed. That will be wonderful to let me quickly follow up after a networking event. Finally!!! 🌟📨🤩⏱👏🏽📲 Thank you so much. ### 5/5 — Love it *2026-07-08, version 3.27.0* I love being able to get ahold of my direct sales team instantly. This app helps me do just that. I also can send out to my group of consistent customers in one blast and soon to be customers in another! ### 5/5 — Wii Connect Eco *2026-07-02, version 3.27.0* Just getting started ### 5/5 — No response on trying to contact customer service *2026-06-25, version 3.27.0* No response on trying to contact customer service ### 5/5 — “Help Chat” was very helpful! *2026-06-23, version 3.27.0* I have been very happy with the HitEmUp app! I am a tour director, and use this to communicate with my groups before, during and after our tours. The passengers love the direct communication without getting a group text. This evening I had a settings question and Febee Humady helped me figure out the solution. She was a real person and not a ChatBot. I appreciate that! I have already recommended HitEmUp to several other tour directors, too! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*