# HitTrax — user reviews

> 10 indexed App Store user reviews of HitTrax by InMotion Systems, LLC, rated 2.80/5 from 44 ratings.

- Source: https://appshunter.io/ios/app/hittrax/id1485259552/reviews
- App overview in markdown: https://appshunter.io/ios/app/hittrax/id1485259552.md
- Rating breakdown: 5★ 14 · 4★ 5 · 3★ 3 · 2★ 1 · 1★ 21

## Most critical reviews (10 lowest-rated)

### 1/5 — Not great

*2026-06-23, version 1.1.0*

App has terrible UI , can’t download videos from the app. Most the things require a kiosk why can we upload videos to biometrics after the fact? Most things in the app do not load or do what they are supposed to do. What exactly am I paying 10$ for

### 1/5 — Doesn’t even work

*2025-11-17, version 1.1.0*

Pretty terrible app with already bad reviews. I have tried logging into the app multiple times and just pops up a white screen. Not helpful at all!

### 1/5 — Doesn’t Work

*2025-08-20, version 1.1.0*

After logging in all I get is a blank white screen. Totally useless.

### 1/5 — Bad App

*2024-04-05, version 1.1.0*

The HitTrax product is good, but the app keeps missing the mark. The recent Apr 2024 update made the app worse not better. Trying to see your stats on the account screen on an iPhone is barely possible because the screen boxes are misaligned and overlapping. Do you even test this out on an iPhone before releasing?

### 1/5 — Useless

*2023-11-08, version 1.1.0*

Need support - subscription issues and nobody is responding.

### 1/5 — New update

*2022-06-17, version 1.1.0*

I just get a blank white screen with the new update. Not sure what to do about it.

### 1/5 — Worthless -No Customer Service!

*2022-04-30, version 1.1.0*

Purchased this last week and have been trying to get ahold of f someone because it never linked to my account!

### 1/5 — Horrible customer service

*2021-11-01*

I paid for a subscription and it never connected with my account. Multiple attempts made to rectify the situation, never heard from them. Even the owner of the batting cage I go to couldn’t get thru!!

### 1/5 — Subscription issue

*2021-09-05, version 1.0.3*

Pay for it but doesn’t work

### 1/5 — Expensive

*2021-05-12, version 1.0.3*

You have to pay to do anything at all, and its expensive.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*