# HIVEQR — A revolution in service > QR code scanning app for efficient equipment service requests and status communication. (iPhone/iPad app by Hive Quick Response LLC.) - Source: https://appshunter.io/ios/app/hiveqr/id1559796121 (this page in markdown: same URL + `.md`) - Developer: [Hive Quick Response LLC](https://appshunter.io/developer/1559796123) - Category: Business, Utilities - Price: Free - Rating: 5.00/5 from 4 App Store ratings - Age rating: 4+ - Requires: iOS 13.0 · 24 MB - Languages: American English - Released: 2021-04-15 - Data updated: 2026-08-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hiveqr/id1559796121/reviews.md ## What is HIVEQR? The Hive: When Technology Meets Service The current methods of phone calls, Emails and Texting the service request and communicating status until the machine is repaired creates a lot of waste, frustration, and resources. Customers and Service Providers lose billions of dollars a year and valuable Technician time is wasted driving for parts given the lack of information given at the point of the request. Challenge: These methods do not create analytical data without entering them in a business system. The equipment industry faces many challenges with first call fix rates. Currently 25% to 75% of the time the technician needs to leave for a part and return a second time to repair unit, increasing down time and cost. Phone Call: Hitting codes to reach a person, waiting on hold, leaving messages, did they get the message to send me a technician, having to call back to get more machine details needed to open a work order and dispatching a technician. Email: Opening an email mobile or waiting until back in the office, typing in the needed info, make, model, serial number, the issue with the machine, is it operating or down, etc. Companies and customers are overwhelmed with so many emails, they get lost as well and often emailing back and forth until the right info is received. Texting: This method is the quickest of them all, the challenge is the person working you are sending it to, typing in the unit information, what customer is sending it, are they authorized to place a service request, etc. Often sent to a technician who still needs to place a call to his office to get a work order open. Hive Quick Response Solution - How It Works (Simplifies with real time status communication) - Cloud Technology – Real Time Connection, creates Analytical Data - Scan the equipment encrypted decal with the App pulls correct machine data - Click if the machine is Operational Yes or No (Allows Prioritizing down equipment) - Describe Issue as best as possible to inform your service supplier - Take photos of issue to show the issue (photos become data for future analytics) - Hit Send and the request is immediately at the service supplier with the right info - Pre-dispatch planning is now possible to plan parts and technical expertise - 45 Seconds or less the above is complete by the requester and immediately actionable Service suppliers should provide this technology for their customers and machine users should ask their service suppliers to provide. Contact us to learn more if you need more information? ## Key features - QR code scanning for machine data - Real-time service request submission - Issue description and photo upload - Prioritize down equipment - Pre-dispatch planning support - Cloud-based analytical data ## Frequently asked questions about HIVEQR ### What is HIVEQR? HIVEQR is a mobile application designed to revolutionize service requests for equipment repair. It simplifies the process by using QR code scanning to capture machine data, allowing users to describe issues and attach photos for immediate action by service providers. ### How does HIVEQR improve service requests? HIVEQR eliminates the inefficiencies of traditional phone calls, emails, and texts. By scanning a QR code, users can instantly provide all necessary machine details, issue descriptions, and photos, enabling service providers to plan repairs more effectively and reduce technician downtime. ### Can HIVEQR help prioritize urgent repairs? Yes, HIVEQR allows users to indicate if a machine is operational or down. This feature helps service suppliers prioritize critical equipment that requires immediate attention, ensuring faster response times for urgent repair needs. ### What kind of data does HIVEQR generate? HIVEQR utilizes cloud technology to create real-time analytical data. This includes information captured through QR scans, issue descriptions, and photos, which can be used for future analytics and to improve service operations. ### Is HIVEQR available on multiple devices? Based on the provided data, HIVEQR is supported on iPhone, iPad, and iPod devices, indicating compatibility with Apple's iOS ecosystem. ### How often is HIVEQR updated? The latest version of HIVEQR is 3.2, and it was last updated on May 6, 2026. This suggests a relatively active development cycle for the application. ### What is the age rating for HIVEQR? HIVEQR has an age rating of 4+, making it suitable for a wide range of users, including children, though its primary functionality is geared towards business and service contexts. ### Does HIVEQR have ads? No, the application data indicates that HIVEQR does not have advertisements, providing an uninterrupted user experience. ## Version history (last 5 releases) ### 3.4 — 2026-07-31 Manager Tech App: full PM functionality PM cards: Unit # chip instead of Inventory Type PM cards: In Progress badge + filter Work Time rename + new Travel Time field PM Due badge on Service Call cards Confirmation popup on PM Inspection submit Expandable Existing PM section in Unit Details ### 3.2 — 2026-05-06 New Features: Faster photo loading with new image system Offline sync now runs in the background Share photos & service calls via link Flashlight support in QR scanner Photo upload for "On Site" & "Not Completed" statuses Quote PDF link added to Technician App Battery & charger filters in unit search Multipart video upload support Mark all grouped units as delivered in one tap Improved performance on low-connection networks Bug Fixes: Fixed slow photo loading and missing media Resolved service call creation errors with photo attachments Fixed URL links not opening on iPhone Fixed search after canceling scan Various UI, status, and location fixes ### 3.1.3 — 2026-01-30 Hot Fix - Bug fixes and performance enhancements for a smoother experience. Introduced new features and improved UI for better usability. ### 3.1 — 2026-01-29 Bug fixes and performance enhancements for a smoother experience. Introduced new features and improved UI for better usability. ### 3.0 — 2025-12-17 Bug fixes and performance enhancements for a smoother experience. Introduced new features and improved UI for better usability. ## Apps similar to HIVEQR | App | Rating | Price | Category | | --- | --- | --- | --- | | [ENS Connect](https://appshunter.io/ios/app/ens-connect/id1249330080) | 3.7 (3) | Free | Business | | [Oracle CX Sales](https://appshunter.io/ios/app/oracle-cx-sales/id1508361096) | 5.0 (25) | Free | Business | | [Raymond Customer Mobile](https://appshunter.io/ios/app/raymond-customer-mobile/id1599130884) | 5.0 (2) | Free | Business | | [Squint](https://appshunter.io/ios/app/squint/id1621043749) | 5.0 (26) | Free | Business | | [ENCOMPASS® DVIR](https://appshunter.io/ios/app/encompass-dvir/id1446780517) | 3.7 (26) | Free | Business | | [Innovo Deliver](https://appshunter.io/ios/app/innovo-deliver/id1346135738) | — | Free | Business | ## More apps by Hive Quick Response LLC - [TRMH Service](https://appshunter.io/ios/app/trmh-service/id6448076508) - [Carolina Handling](https://appshunter.io/ios/app/carolina-handling/id6458537896) - [ProLift Toyota](https://appshunter.io/ios/app/prolift-toyota/id6476418097) - [iServiceCall](https://appshunter.io/ios/app/iservicecall/id6480056357) - [RSC TechLink](https://appshunter.io/ios/app/rsc-techlink/id6738997196) All apps by Hive Quick Response LLC: https://appshunter.io/developer/1559796123 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-04.*