# Hiver in Gmail > Mobile app for managing shared email inboxes and customer service workflows. (iPhone/iPad app by Grexit Inc..) - Source: https://appshunter.io/ios/app/hiver-in-gmail/id1493334532 (this page in markdown: same URL + `.md`) - Developer: [Grexit Inc.](https://appshunter.io/developer/1145776979) - Category: Productivity - Price: Free - Rating: 4.50/5 from 40 App Store ratings · 16 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 38 MB - Languages: American English - Released: 2020-02-27 - Data updated: 2026-08-16 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hiver-in-gmail/id1493334532/reviews.md ## What is Hiver in Gmail? The feature-packed, yet simple and intuitive Hiver mobile app lets customer service teams easily manage shared email accounts like support@, orders@, and services@ seamlessly and on the go. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Vacasa, and Epic Games rely on Hiver in Gmail to deliver exceptional support that wins and retains customers for life. The Hiver in Gmail mobile app brings powerful features to your inbox: * Shared Inboxes: Manage shared inboxes like support@, services@ * Email Assignments: Turn emails into actionable tasks and delegate them to your team members * Email Statuses: Stay on top of every conversation by managing emails’ statuses as open/pending/closed * Email Notes: Put an end to long and confusing email threads and collaborate with your team using notes and @mentions * Permalinks: Create permalinks to share conversations across channels * Reply on Conversations: Send personalized responses to customers using your email address or other aliases * Notification Center: Keep track of all your tasks in one place, mark notifications read/unread * Collison Alert: Help teams avoid mistakes like email duplication with real-time collision alerts. * Push and In-app Notifications: Get real-time alerts for email assignments, @mentions, CSAT, SLA violations, and new conversations in your shared mailboxes If you have any questions, please contact us at support@hiverhq.com ## Key features - Shared Inboxes management - Email assignments and delegation - Email status tracking (open/pending/closed) - Team collaboration with notes and @mentions - Collision alerts to prevent duplication - Push and in-app notifications ## Recent user reviews (10 of 16) All indexed reviews: https://appshunter.io/ios/app/hiver-in-gmail/id1493334532/reviews.md ### 2/5 — Sends emails from wrong email address *2025-09-15* After a year, it still has this same infuriating bug that makes it almost unusable. I send a reply from a shared email address, but the Hiver app instead sends it from my individual email address, with no name attached to it, just the email address. So irritating. ### 3/5 — Okay to iPhone, no IPad version *2025-01-24* Just getting started using Hiver and trying out the mobile features since I do a lot of work on the go. The iPhone app is decent. Works well for the Hiver features and notifications. But does NOT work well for your primary Gmail inbox. There is no ability to archive, move, or trash messages in your inbox. Only move them to Shared Hiver folders. Which is fine for some items but obviously not for everything in your inbox. So you have to switch between using the Gmail app for your primary inbox and then the Hiver app for Hiver related things. It’s annoying. There is also NO iPad app. It’s just the iPhone app. Obviously that’s not great. But at the very least, they should make the iPhone app version on iPad work in Slideover. Then at least I could put it to the side while working with the gmail webpage or something. ### 1/5 — Unexpectedly expensive. *2024-08-28, version 2.7.6* Don’t start into hiver unless you’ve already got several thousand in your bank account to cover unexpected balance shortages. Sure you could get it all back in commissions but until you get through all the expensive packages that can unexpectedly show up, you don’t have access to your remaining balance to get out with. I’m in for 1300 right now that I have no way of paying at the moment ### 2/5 — Lacks functionality *2024-08-23* I honestly don’t get the point. You can only perform hiver tasks, but you can’t delete or archive emails. So I’m constantly switching between this app and gmail depending on the task required. And you can’t know the task required until you’ve read the email, so it’s a gamble as to which app to open in the first place. I was really hoping for an app where our business emails could be separate from our personal and we would be able to perform the basic functions you would expect of an app that includes your emails. ### 1/5 — Calling me repeatedly *2024-08-12, version 2.7.6* I received multiple calls after downloading this app from a hover rep. They have been asked not to call and my team has received multiple after this. Completely unprofessional. ### 1/5 — Terrible Customer Service *2024-04-23, version 2.7.5* Waiting and waiting for replies to email for a billing issue and nothing ### 1/5 — Lack of basic features makes Hiver a no-go for our business *2024-03-23* No ability to delete/archive emails. No notifications for emails. Doesn’t have features any basic email app has. Considering how much we’re paying them every month, this is unacceptable. I would rather have those development team focus on improving this mobile app than features we don’t use, like chatbots, etc. We plan on switching to another service. ### 1/5 — Use to be good *2024-02-08* Latest versions nothing works when trying to assign. I can’t even get signed back in now after deleting the app and reinstalling. ### 3/5 — Mobile is less than desirable *2024-02-08* Notes do not work at all. Has hurt my business. users thought they left notes later to find out the note never posted. ### 5/5 — Hiver app ratings on prod app *2023-12-19* Hiver is best ## Frequently asked questions about Hiver in Gmail ### How does Hiver in Gmail help manage shared inboxes? Hiver in Gmail allows teams to manage shared inboxes like support@ and services@ directly from their mobile devices. It enables email assignments, status tracking, and collaborative notes to streamline support workflows. ### Can Hiver in Gmail be used offline? The provided information does not specify offline capabilities for Hiver in Gmail. It is designed for managing emails and notifications, which typically require an internet connection. ### What are the key collaboration features in Hiver in Gmail? Hiver in Gmail facilitates team collaboration through features like email notes with @mentions for direct communication within conversations, and permalinks to share conversations across different channels. ### How does Hiver in Gmail prevent duplicate email responses? The app includes a Collision Alert feature that provides real-time notifications to teams, helping them avoid sending duplicate responses to the same customer email. ### What kind of notifications can I expect from Hiver in Gmail? You will receive push and in-app notifications for important events such as email assignments, @mentions, CSAT scores, SLA violations, and new conversations arriving in your shared mailboxes. ### Is Hiver in Gmail available on Android devices? The current app data indicates support for iPhone and iPod. Information regarding Android compatibility is not provided in the description. ### How frequently is Hiver in Gmail updated? The latest version is 2.8.5, and the app was last updated on October 28, 2025. This suggests a relatively recent update, though the exact update frequency is not detailed. ### What is the user sentiment for Hiver in Gmail based on ratings? Hiver in Gmail has a strong user rating of 4.4 stars from 33 ratings, indicating generally positive user sentiment and satisfaction with its features and performance. ## Version history (last 5 releases) ### 2.8.9 — 2026-07-17 Bug fixes and Improvements :) ### 2.8.8 — 2026-07-03 Bug Fixes and Improvements :) ### 2.8.7 — 2026-04-29 Bug fixes and improvements ### 2.8.6 — 2026-04-17 Bug fixes and improvements ### 2.8.5 — 2025-10-28 Bug fixes ## Apps similar to Hiver in Gmail | App | Rating | Price | Category | | --- | --- | --- | --- | | [Helpwise](https://appshunter.io/ios/app/helpwise/id1503985272) | 2.4 (7) | Free | Productivity | | [Polymail: Email Inbox](https://appshunter.io/ios/app/polymail-email-inbox/id1082058386) | 3.8 (82) | Free | Productivity | | [Zoho TeamInbox](https://appshunter.io/ios/app/zoho-teaminbox/id1523646131) | 3.6 (5) | Free | Productivity | | [AI Email Inbox - MailTime Pro](https://appshunter.io/ios/app/ai-email-inbox-mailtime-pro/id1025252985) | 3.3 (39) | Free | Productivity | | [Drag: All-in-one workspace](https://appshunter.io/ios/app/drag-all-in-one-workspace/id1526205004) | 3.0 (3) | Free | Productivity | | [Sortd for Gmail](https://appshunter.io/ios/app/sortd-for-gmail/id1022785730) | 5.0 (1) | Free | Productivity | ## More apps by Grexit Inc. - [Hiver Chat](https://appshunter.io/ios/app/hiver-chat/id1582594419) - [Hiver Omni for Email](https://appshunter.io/ios/app/hiver-omni-for-email/id6630369739) All apps by Grexit Inc.: https://appshunter.io/developer/1145776979 ## Related topics [hiver](https://appshunter.io/ios/topics/hiver) · [hiver in gmail](https://appshunter.io/ios/topics/hiver-in-gmail) · [hiver omni for email](https://appshunter.io/ios/topics/hiver-omni-for-email) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*